Sergio Zamora | Page 4

I had a wonderful experience buying from Courtesy Chevrolet! I bought a used car and it was so wonderfully taken care of, the staff were very helpful and kind too. Chevrolet! I bought a used car and it was so wonderfully taken care of, the staff were very helpful and kind too. More

by MALINAECKFELDT Verified Customer Verified Customer

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Kris Jones was extremely helpful and genuinely looking the best deal for you. He is a down to earth person. Even though currently it is seller's market, every costumer should be treated equally and nicely the best deal for you. He is a down to earth person. Even though currently it is seller's market, every costumer should be treated equally and nicely. Unlike other sales playing tricks and trying to get every penny out of you pocket, he just tells the truth and does not push you. More

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The sales manager Sergio was a complete jerk I put a $500 deposit down on a truck to order it exactly as I wanted, and then painted patiently for 12 weeks for it to arrive. Chad, the salesman called $500 deposit down on a truck to order it exactly as I wanted, and then painted patiently for 12 weeks for it to arrive. Chad, the salesman called me at around 2:30 PM on Saturday June 25th to tell me my truck was being unloaded right then and asked when I would like to come in. I told him Monday around lunchtime would be great for me and he he agreed that would be fine. Shortly after 3 PM on saturday the 25, Sergio called and demanded I come in to have the truck under contract before the end of the day Sunday. He didn't ask, he demanded. And suggested he might sell the truck to someone else if I didn't come in. I didn't have a problem coming in, but it would be nice to be asked, not told. And I didn't like him threatening to sell the truck to someone else if I didn't come in essentially withing 24 hours on a weekend, on a truck I paid a $500 deposit on and patiently waited for. I came in on Sunday afternoon and bought the truck. About 10 minutes later, I got a call from salesman Chad, and he asked me to come back because the finance guy made a mistake. I asked what it was, but he said he didn't know, and I returned to the dealership. At that point I met Sergio in person for the first time. He essentially told me how they messed up and they accidentally sold me the truck for less than they intended to, and that they wanted to redo the paperwork ( I already had an executed contract and took possession of the truck at this point). Since this was my first time meeting him, I told him how he really pissed me off the day before DEMANDING that I come in, etc. He did not apologize, but explained to me WHY he demanded that I come in within 24 hours. I told him " no, that's BS. I waited patiently for 12 weeks, and I didn't mind coming in. But would like to be asked, not told to come in, and I didn't like the subtle threat to sell the truck to someone else if I didn't rush to the dealership, and that's not how professional people act" Sergio AGAIN reiterated WHY he demanded I come in. All the dude had to do was to not be a jerk, and I might have worked something out with him. But he couldn't help it. He treats his customers like garbage. One day the car sales world will be more competitive again, and you guys won't be able to treat customers this way. The crazy thing is you have to sign a piece of paper that says once you sign and drive, the vehicle is yours, with no cooling off period. Yet they tried to get me to come back afterward, as if there is a cooling of period for the dealer. I won't be returning to Courtesy Chevrolet. Chad was great. Sergio stinks More

by COACHSBURKE Verified Customer Verified Customer

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Good prices for new vehicles, and very clean nice dealership. The sales and finance team made the process very easy to understand. dealership. The sales and finance team made the process very easy to understand. More

by VISHNU.FOOTBALL Verified Customer Verified Customer

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I recently purchased a vehicle at Courtesy Chevrolet The salesman and support staff were extremely professional and helpful👍🏻 salesman and support staff were extremely professional and helpful👍🏻 More

by LAJOLLASEDAN Verified Customer Verified Customer

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So excited for my new suv and all the help Elliot gave me! Thanks so much! me! Thanks so much! More

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Súper mala atención de Carlos en la agencia de misión valley y quedamos decepcionados porque ni el manegador valley y quedamos decepcionados porque ni el manegador More

by Graciela santana Verified Customer Verified Customer

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Bought a 2017 Toyota Tundra on May 6th, 2022 and on May 7th 2022 had to take it to a Toyota service department to fix the alternator for the cost of $1,600.00. I guess Courtesy Chevrolet didn’t think that 7th 2022 had to take it to a Toyota service department to fix the alternator for the cost of $1,600.00. I guess Courtesy Chevrolet didn’t think that was important. I consider this poor customer service. Why this wasn’t important leaves me totally confused and hoping this is all that was wrong. How is someone to trust them. More

by MERIBETHRUIZ Verified Customer Verified Customer

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Friendly, courteous, knowledgeable, The COURTESY CHEVY PEOPLE ARE ALL THAT. My salesperson, Elliot was so nice and helpful when it came buying the CHEVY”TRAX”. It could not have gone any smoother at the PEOPLE ARE ALL THAT. My salesperson, Elliot was so nice and helpful when it came buying the CHEVY”TRAX”. It could not have gone any smoother at the Signing. I was In & Out in No time, driving my RED HOT TRAX. 5 star🌟🌟🌟🌟🌟Dealership. More

by IAMCATHYA Verified Customer Verified Customer

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Mr.Biden and Sergio went above and beyond duty to help me get a 3500 HD. get a 3500 HD. More

by FJOHNLOU Verified Customer Verified Customer

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