Serina Sprecco
Serina Sprecco at Volkswagen of Duluth
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Serina Sprecco | Page 12

Sales Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.9
149 Reviews

I've been in the car business for a few years, and honestly, I couldn't be more grateful for what it's given me. I love cars, I love my coworkers, and I love meeting and helping new people every day. Finding a car for a customer that makes their face light up is a continuous reminder of why I'm here. I grew up in International Falls (The Great White North!), and in my free time, I enjoy reading, writing, playing guitar, swimming, listening to music (usually Metal) and cooking.

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Specialties & Trainings

Certified Master Sales Manager

VEST Certified Sales Consultant

4.9

149 Reviews

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149 Reviews of Serina Sprecco

April 10, 2023

Dealership Rating
Employee Rating

Ready. Prompt, Thorough. Current on recalls. Good maintenance advice. Friendly staff. Clear communication. clean facility More

by cheryl38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Apr 22, 2023

Volkswagen of Duluth responded

Thank you for bringing your vehicle to us for your service needs. Your excellent review is appreciated.

April 05, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant to deal with. The hole processes was easy and laid back with no sales pressure. I would buy from them again. More

by TWEST523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola, Drew Mosher

Apr 05, 2023

Volkswagen of Duluth responded

Thank you for your great review. Congratulations on purchasing your new Volkswagen and we're glad you chose VW of Duluth!

April 04, 2023

Dealership Rating
Employee Rating

Extremely helpful, knowledgeable, kind, charismatic, and customer-centered. My experience at Volkswagen Duluth was exceptional More

by julietmeans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola , Curt Jensen

Apr 05, 2023

Volkswagen of Duluth responded

It's awesome to hear that you had an exceptional experience while buying your new Volkswagen. Congrats on the new ride!

April 04, 2023

Dealership Rating
Employee Rating

The Staff very friendly. Knowledgeable about vehicles they were selling. Back the vehicles they sell. More

by mcdonell.lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Andy Pegelow

Apr 05, 2023

Volkswagen of Duluth responded

Thank you for the great review of your experience with our sales team. Enjoy the new ride!

March 27, 2023

Dealership Rating
Employee Rating

Our experience with Volkswagen of Duluth was wonderful. Everyone was helpful, kind, and professional. We are delighted. More

by hidyholly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Volkswagen of Duluth responded

It's great to hear you enjoyed buying a vehicle from us! Congrats on the new ride.

March 24, 2023

Dealership Rating
Employee Rating

This dealership has integrity and was a pleasure to work with. Satisfied with my vehicle and experience. More

by KAELEY1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola , Curt Jensen

Apr 03, 2023

Volkswagen of Duluth responded

Congrats on your new Volkswagen and thank you for this great review of the sales team.

March 23, 2023

Dealership Rating
Employee Rating

Amazing staff, great customer service, most fun I've ever had working with finance and signing paperwork! Just a great vibe and enjoyable experience and we LOVE our Atlas! More

by rlconley28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Andy Pegelow

Apr 03, 2023

Volkswagen of Duluth responded

Congratulations on your new VW Atlas! Thank you for this great review.

March 22, 2023

Dealership Rating
Employee Rating

I was quite intrigued with the help of finding a suitable car for myself that’s quite affordable and reliable. The salesperson and dealership was quite extraordinary with their services which led to me purch More

by qaidensmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Jensen

Apr 03, 2023

Volkswagen of Duluth responded

Congrats on purchasing your new VW Tiguan. It's great to hear that your search for a affordable and reliable used vehicle was easy at VW of Duluth.

March 15, 2023

Dealership Rating
Employee Rating

Knowledgeable team helped us buy our first new car in almost 20 years- an electric vehicle nonetheless! Andy was super helpful going over new features and EV specific info. Thanks VW Duluth team! More

by awatson26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 20, 2023

Volkswagen of Duluth responded

Congrats on your EV purchase! It's great to know that our team provided you the information you needed to make your purchase. Enjoy the new ride!

March 14, 2023

Dealership Rating
Employee Rating

It seems like an ok dealership, but we weren't overly impressed with our overall treatment. They were friendly, yet a bit pushy and dismissive of our concerns with the used car we were looking at. I wo More

by 01logans
Recommend Dealer
No

Other Employees Tagged: Curt Jensen

Mar 20, 2023

Volkswagen of Duluth responded

Thank you for providing this feedback on your visit. Making it seem that your needs were dismissed is not our intention and we apologize that you were made to feel that way. Please reach out to our General Manager, Chris Johnston to provide details of your visit and he will work to find a resolution.

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