Service Advisor | Page 12

I have received consistently friendly and efficient service here. Particular strengths are that I am kept well informed as to need, price, and timing. The waiting area is very comfortable service here. Particular strengths are that I am kept well informed as to need, price, and timing. The waiting area is very comfortable More

by christopher hoffer Verified Customer Verified Customer

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Service was excellent and very timely. Would highly recommend. Car wash was a pleasant surprise. recommend. Car wash was a pleasant surprise. More

by warrenjo.jw Verified Customer Verified Customer

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Great service and the customer service is always top notch. notch. More

by CGRAHAM218 Verified Customer Verified Customer

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The service is always excellent at Luther. I highly recommend. recommend. More

by Joshua Verified Customer Verified Customer

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Great Service! Had such a pleasure talking with Jason about my car. Very fair and honest when evaluating the value of my Alfa Romeo Giulia. about my car. Very fair and honest when evaluating the value of my Alfa Romeo Giulia. More

by n/a Verified Customer Verified Customer

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Excellent service as is the norm at this location. The service was done quickly. The staff was friendly. Take your car to Luther, you will not be disappointed. service was done quickly. The staff was friendly. Take your car to Luther, you will not be disappointed. More

by Joshua Verified Customer Verified Customer

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Great people, friendly and knowledgeable, great service thank you. Great people, friendly and knowledgeable, great service thank you Great people, friendly and knowledgeable, great service thank you thank you. Great people, friendly and knowledgeable, great service thank you Great people, friendly and knowledgeable, great service thank you More

by TATYANA Verified Customer Verified Customer

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Another great service at Alfa Romeo and Fiat of Minneapolis. The team is always helpful, courteous and professional. I won't take my vehicle elsewhere. Minneapolis. The team is always helpful, courteous and professional. I won't take my vehicle elsewhere. More

by bpeters Verified Customer Verified Customer

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My wife and I walked into the dealership intending only to test drive. I always dread having to deal with sales people in any fashion, and when Johnny Hoy walked out into the lot to greet us, I was prepare to test drive. I always dread having to deal with sales people in any fashion, and when Johnny Hoy walked out into the lot to greet us, I was prepared to completely ignore him. Well, Johnny was nothing like I expected. We told him we wanted to test drive a Stelvio and, of course, he was happy to accommodate. It was his low pressure style of basically just showing us the features of the car and the lack of any helicopter hovering around us that started us to move on the direction of considering a purchase. We let Johnny go crunch some numbers for us. And, it was then that we learned the dealership only sells at MSRP. I was blown away that a premium luxury dealer did not try to mark up. There was no back and forth nonsense of negotiations, and Johnny was a dream to work with. Johnny Hoy deserves full 5 star credit for turning a "drive only" customer into a full blown sale, simply because he's an honest salesman and his method is so low pressure. The entire industry can learn something from him. More

by CHRISMBEE Verified Customer Verified Customer

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I had Fiat and Alfa Romeo of St. Louis Park swap my winter tires and wheels for my summer tires and wheels last week, and it was business as usual, which is to say, just great. Virtually everyone on s winter tires and wheels for my summer tires and wheels last week, and it was business as usual, which is to say, just great. Virtually everyone on staff knows me by first name and always greet me with a smile. Most of my visits to the dealership are routine, and typically brief, so I don't need to use one of their courtesy cars. I just hang out and usually chat with the folks up front to catch up on the industry and our so-called social lives. Some days I just stop in to say hi. It's always a pleasant experience. More

by HOWNOWCB Verified Customer Verified Customer

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