Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 23

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

Contact Me
4.8
747 Reviews
4.8

747 Reviews

Write a Review

747 Reviews of Service Department

August 11, 2021

Dealership Rating
Employee Rating

Quick and easy drive up check in. The staff are friendly and knowledgeable! Subaru of Jax always delivers a great experience in either sales or service. More

by ssolana3099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon , Michael Berry, Steven Barba

Aug 11, 2021

Subaru of Jacksonville responded

Thanks so much for the kind words!!

Aug 11, 2021

ssolana3099 responded

Subaru of Jacksonville always delivers a great experience in either sales or service.

August 07, 2021

Dealership Rating
Employee Rating

Mike Needham went above and beyond for me and my Subaru. He worked with Subaru customer service to make sure everything was taken care of. He kept me informed and never kept me waiting. If I move from the a More

by agazley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

August 07, 2021

Dealership Rating
Employee Rating

Helpful friendly efficient staff. Salesman and service were available to help and took time to answer questions and concerns. Will definitely be using this dealership for our present and future car. More

by Gittle29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson

August 05, 2021

Dealership Rating
Employee Rating

Everyone is always very helpful and friendly and their service is excellent. More

by Khhcarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry

August 05, 2021

Dealership Rating
Employee Rating

Excellent customer service!! I just popped in without an appointment and they were more than accommodating. Got exactly what I needed done and they explained everything they had done and what should be don More

by Kjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2021

Dealership Rating
Employee Rating

I am always treated more than fairly and very professionally More

by Augdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham , Michael Berry

August 04, 2021

Dealership Rating
Employee Rating

Everyone is always over the top friendly and always go above and beyond. I’ve bought 2 vehicles and sent my daughter there and she purchased as well. More

by Reichartc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon

August 04, 2021

Dealership Rating
Employee Rating

Oil change and tire rotation 2 and 1/2 hrs. Very poor service response Totally dropped the ball More

by terencedrozd
Customer Service
Friendliness
Recommend Dealer
No
Aug 13, 2021

Subaru of Jacksonville responded

Hi Terance, we've reached out to you a few times but haven't had any luck getting in touch with you. We are sorry you had a poor experience with us and would love to apologize. Please call our service manager, Russell Hyatt, back at 904-385-4794. Thank you.

August 01, 2021

Dealership Rating
Employee Rating

I felt safe, appreciated, well taken care of. Was clean the employees were friendly. Will be taking my Subaru back as needed. When they had my car in the air they found another issue showed me and told m More

by Ravenclaw0525123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr , Michael Berry

July 31, 2021

Dealership Rating
Employee Rating

Very professional, polite and helpful staff. My Subaru was in for regular service and it was done in half the time. Very pleased with everything. More

by musegades.mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
23
...

Dealership Inventory (378 Vehicles)

used 2022 Chevrolet Silverado 1500 Limited car, priced at $33,533
2022 Chevrolet Silverado 1500 Limited
used
Cherry Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2026 Subaru Ascent car, priced at $52,537
2026 Subaru Ascent
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $45,870
2026 Subaru Outback
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2026 Subaru Forester car, priced at $33,792
2026 Subaru Forester
used
River Rock Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $36,972
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2022 Subaru Outback car, priced at $31,827
2022 Subaru Outback
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive