Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 23

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.8
749 Reviews
4.8

749 Reviews

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749 Reviews of Service Department

August 11, 2021

Dealership Rating
Employee Rating

Excellent customer service!Top notch! Very helpful! Excellent customer service! Top notch! Very helpful! Friendly and timely Highly recommend! Very professional and didn’t have to wait long More

by tara.octaviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parts Department, Michael McClennon , Gabriel Mulkey, Josh Strickland

August 11, 2021

Dealership Rating
Employee Rating

Excellent service and communication! They even replaced the batteries in my key fobs for free; More

by ksharp161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Josh Sereda

August 11, 2021

Dealership Rating
Employee Rating

Quick and easy drive up check in. The staff are friendly and knowledgeable! Subaru of Jax always delivers a great experience in either sales or service. More

by ssolana3099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon , Michael Berry, Steven Barba

Aug 11, 2021

Subaru of Jacksonville responded

Thanks so much for the kind words!!

Aug 11, 2021

ssolana3099 responded

Subaru of Jacksonville always delivers a great experience in either sales or service.

August 07, 2021

Dealership Rating
Employee Rating

Mike Needham went above and beyond for me and my Subaru. He worked with Subaru customer service to make sure everything was taken care of. He kept me informed and never kept me waiting. If I move from the a More

by agazley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

August 07, 2021

Dealership Rating
Employee Rating

Helpful friendly efficient staff. Salesman and service were available to help and took time to answer questions and concerns. Will definitely be using this dealership for our present and future car. More

by Gittle29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson

August 05, 2021

Dealership Rating
Employee Rating

Everyone is always very helpful and friendly and their service is excellent. More

by Khhcarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry

August 05, 2021

Dealership Rating
Employee Rating

Excellent customer service!! I just popped in without an appointment and they were more than accommodating. Got exactly what I needed done and they explained everything they had done and what should be don More

by Kjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2021

Dealership Rating
Employee Rating

I am always treated more than fairly and very professionally More

by Augdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham , Michael Berry

August 04, 2021

Dealership Rating
Employee Rating

Everyone is always over the top friendly and always go above and beyond. I’ve bought 2 vehicles and sent my daughter there and she purchased as well. More

by Reichartc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon

August 04, 2021

Dealership Rating
Employee Rating

Oil change and tire rotation 2 and 1/2 hrs. Very poor service response Totally dropped the ball More

by terencedrozd
Customer Service
Friendliness
Recommend Dealer
No
Aug 13, 2021

Subaru of Jacksonville responded

Hi Terance, we've reached out to you a few times but haven't had any luck getting in touch with you. We are sorry you had a poor experience with us and would love to apologize. Please call our service manager, Russell Hyatt, back at 904-385-4794. Thank you.

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