Service Department | Page 37

Excellent, reliable, and great communication throughout the process. They were thourough and did not rush a solution and took the time to identify the problem found only under certain conditi ons. Thank the process. They were thourough and did not rush a solution and took the time to identify the problem found only under certain conditi ons. Thank you! More

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The service wait was bearable, the promised services are not all listed on the invoice, so I am concerned if the ozone treatment, fuel treatment and induction treatment were ever done. I have a long history not all listed on the invoice, so I am concerned if the ozone treatment, fuel treatment and induction treatment were ever done. I have a long history with the dealership, both sales and service, but this time I am a bit disappointed. More

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Great experience from start to finish. Everything went smoothly and efficiently. Service was completed faster than anticipated. The use of a courtesy car was a plus. smoothly and efficiently. Service was completed faster than anticipated. The use of a courtesy car was a plus. More

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Outstanding dealership. My car was disabled on I 95 on Sunday and fortunately I was towed to this dealership. Without asking, they provided me with a loaner car. The service department got on it first t Sunday and fortunately I was towed to this dealership. Without asking, they provided me with a loaner car. The service department got on it first thing on Monday and had me back on the road first thing Tuesday! Absolutely fabulous. I worked for 21 y ears in the auto industry in New York and I have never come across a dealership like this before. Kudos to Dan Kane, David in sales and of course Mike in service.. Hard to believe there are still people like this that are still interested in customer satisfaction. Every person I came into contact with at the dealership was polite, courteous and smiling. Remarkable More

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What a super convenient drop-off and pick-up service Subaru of Jacksonville offers, and a loaner is a great bonus! I took my 2015 Subaru Outback in for 90K mile maintenance and to have a noise checked Subaru of Jacksonville offers, and a loaner is a great bonus! I took my 2015 Subaru Outback in for 90K mile maintenance and to have a noise checked out. The service they provide is excellent. A big shout out to Russell! He couldn't have been more pleasant to work with. He is very thorough, going over all of my car information with me, ensuring my vehicle is good to go on my long trips! Thank you for your continued great customer service and car service! I will be back! More

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This is our first Subaru. So far, we are very pleased with all aspects of the dealership, and all of the personnel we have met. with all aspects of the dealership, and all of the personnel we have met. More

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The Sales Representative , Juan Hernandez, was professional and Honest. Would buy another car from him. A.J with the Finance Department explained, but was not pushy. This was one of the best ca professional and Honest. Would buy another car from him. A.J with the Finance Department explained, but was not pushy. This was one of the best car buying experience. More

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I.came in told them what car I wanted. We came to a price. The F and I went smooth. Overall when I said I was not interested in a feature, there was no.pressure. Family owns 3 Subaru cars price. The F and I went smooth. Overall when I said I was not interested in a feature, there was no.pressure. Family owns 3 Subaru cars More

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Another great visit to Subaru of Jacksonville. Despite there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. More

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Had to have my vehicle serviced and I've had the best experience at Subaru of Jacksonville. Professional, informative and fantastic customer service. I will be recommending to everyone I know. experience at Subaru of Jacksonville. Professional, informative and fantastic customer service. I will be recommending to everyone I know. More

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