Service Department | Page 48

Good people great service everyone is really nice good good good great great great super super nice place to go for Subaru very pleasant service exceptional good good great great great super super nice place to go for Subaru very pleasant service exceptional More

Report | Print

I am on my second Subaru Forester. I had the first one for 16 years and traded it in on a new 2019 Forester last June. Subaru of Jacksonville has always served me well. No long wait times. I would recomme for 16 years and traded it in on a new 2019 Forester last June. Subaru of Jacksonville has always served me well. No long wait times. I would recommend this dealership to everyone. More

Report | Print

I appreciate the service manager, Russel, looking into my chipping paint issue. He handled it quickly and my car looks good as new. I will be returning. chipping paint issue. He handled it quickly and my car looks good as new. I will be returning. More

Report | Print

Even after the manufacturer’s warranty expired, I have continued to take my 2016 Subaru Outback to this dealership for service because of their courteous and prompt handling of any problems I have experi continued to take my 2016 Subaru Outback to this dealership for service because of their courteous and prompt handling of any problems I have experienced with the vehicle. For instance, just recently Mike Needham, Service Manager there, was instrumental in having a problem with the blind spot monitor identified and fixed after a body shop AND an outfit specializing in diagnostics were unable to do so. More

Report | Print

First check up of the car went very quick and efficiently. After the car was checked over Bruce Holmes came and helped us with learning several details of the car. He had us on the highway as well as the lot g After the car was checked over Bruce Holmes came and helped us with learning several details of the car. He had us on the highway as well as the lot going over all the details we were having problems with. Very knowledgeable and patient. It was greatly appreciated. More

Report | Print

Extremely good service! They took care of everything I asked and found a couple of other things that were going bad and fixed them too. All in all, this was another very pleasant trip to the mechanic! asked and found a couple of other things that were going bad and fixed them too. All in all, this was another very pleasant trip to the mechanic! More

Report | Print

They did not put my parking brake on after an oil change and tire rotation. I got back into the car after the service was complete and they just left the vehicle in neutral which could have been very bad if and tire rotation. I got back into the car after the service was complete and they just left the vehicle in neutral which could have been very bad if the vehicle started to roll. They also adjusted my seat without returning it to where I had it. Small inconveniences, and this happed the last time I brought the car here for service. More

Report | Print

Mike M was super friendly and Very helpful. He got me in and out in under 30 minutes and went out of his way to give me additional recommendations on some questions I had! thanks Mike!! and out in under 30 minutes and went out of his way to give me additional recommendations on some questions I had! thanks Mike!! More

Report | Print

AJ made the financing portion of the purchase painless and as efficient as possible. It was stress free and as pleasant and low pressure as one could imagine. Thank you and as efficient as possible. It was stress free and as pleasant and low pressure as one could imagine. Thank you More

Report | Print

This service department is truly excellent. They are honest and work as a team to help the customer. They are professional, friendly and knowledgeable. They have high staff retention- which also says so honest and work as a team to help the customer. They are professional, friendly and knowledgeable. They have high staff retention- which also says something about this company. Highly recommend! More

Report | Print