Service Department | Page 71

Extra Mile I relocated from New York to Jacksonville for work and needed a car, as well as some logistical help for the license, registration, insurance, and veh I relocated from New York to Jacksonville for work and needed a car, as well as some logistical help for the license, registration, insurance, and vehicle delivery. Frank Woods and the Subaru of Jacksonville team did a great job finding the vehicle I wanted, and supporting me through the process. The price negotiation was reasonable, with no drama. The service department also stepped up. I returned to the dealership when I detected a minor problem with the car soon after I picked it up. They immediately provided me a loaner so I could continue my errands, and had the car fixed within a couple of hours. I love the car, and would definitely use this dealership again! More

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My 13th Subaru Great Dealership wonderful staff to deal with. Jerry Johnson and Anita have always made my experience buying a new car enjoyable. Brought a 2015 Legac Great Dealership wonderful staff to deal with. Jerry Johnson and Anita have always made my experience buying a new car enjoyable. Brought a 2015 Legacy this time. Love the great gas mileage. More

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The most profesisonal Dealer Ever By far the best dealership I have ever been to. This is the third Subaru I bought from this dealership and would not go anywhere else ever. Kimberly By far the best dealership I have ever been to. This is the third Subaru I bought from this dealership and would not go anywhere else ever. Kimberly Schneid worked diligently to ensure the deal would work out. Anita Clarkson ensured I got the best rate for financing and of course Daniel Kane made the deal happen. Service plays a vital role in my selection for vehicles and Robert Desjadon provided me with detail information about how the vehicle was doing maintenance wise with previous owners. All in all I had an ALL STAR team working to get me into this vehicle. More

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good buying experience as usual :) Hello, my name is Manny and i just want to share with other customers that this is a great dealer to buy a car. Besides the known facts that give Sub Hello, my name is Manny and i just want to share with other customers that this is a great dealer to buy a car. Besides the known facts that give Subaru cars their great reputation, you will also have a great buying experience. You will not fill any kind of pressure or discomfort in the process, they are very friendly and "patient" with you :), and even if you come all surrounded with an armor ready for a buying battle after a few minutes into it you will realize you don't need it, and that you can relax. I am not going to write too much cause you probably will check more reviews from other customers and come with your own opinion, i will just say that you won't be disappointing when you leave the dealer and most likely be happy with your purchase. I have done my research before and after and I know I got a pretty good deal. PS: They also have a great service department, very polite and knowledgeable, that will keep your car in good shape for as long as you have it (I know people that have been going there for many years and their cars have more than 300 K miles and still run great). More

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I will buy from here always!!! Just when I was ready to Give up on a vehicle purchase i decided to give SoJ a chance. Frank was helpful since the phone call. Will come back here and Just when I was ready to Give up on a vehicle purchase i decided to give SoJ a chance. Frank was helpful since the phone call. Will come back here and look for Frank!!!! More

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A caring dealership with a commitment to excellence! This past weekend I picked up my second Subaru Forester from Subaru of Jacksonville. In the years since I purchased my first Forester at this dealersh This past weekend I picked up my second Subaru Forester from Subaru of Jacksonville. In the years since I purchased my first Forester at this dealership I have learned a great truth--when you purchase a car from them, you become part of the family! My first purchase experience with salesman Bruce Holmes was pleasant and fun. His knowledge of the cars made my selection easy. After purchase, service appointments were quick and convenient. The service department stands behind a priority policy of keeping cars safe, and really listens! When I needed to replace my first Forester, getting another one was an easy decision! As owner Phil Porter says in his TV ads, "Drive a Subaru, you will buy a Subaru." I could add that once you buy a car here, you will be a Subaru of Jacksonville customer for life! More

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What a great experience! Jerry Johnson was an absolute delight to work with! He was thoroughly knowledgeable about the Subrau product. He gave me a complete rundown of all t Jerry Johnson was an absolute delight to work with! He was thoroughly knowledgeable about the Subrau product. He gave me a complete rundown of all the Outback's features and easily answered all my questions about the car. He made purchasing the car easy! We were able to complete the transaction and send me on my way in my new car within 3 hours! He introduced me to Robert in the service dept who was also very nice. When they say welcome to the family, I truly felt at home. Everyone I interacted with was so nice and helpful. What a great team to see in action! I wish all my purchasing experiences were this good! PS- special note to Juan, he has a great eye for detail and went out of his way to help me too! More

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Excellent dealership with great customer service! We purchased our first Subaru (2014 Forester XT) last year from Subaru of Jacksonville. Kimberly and Anita were great to work with and we have been v We purchased our first Subaru (2014 Forester XT) last year from Subaru of Jacksonville. Kimberly and Anita were great to work with and we have been very happy with our purchase. When it was time to replace another vehicle we didn't hesitate to go back to Subaru of Jacksonville. We worked with Kimberly and Anita again and they were able to locate exactly the vehicle we wanted (2015 WRX Limited CVT). Our dealings with everyone at the dealership from sales, financing, parts and service have been positive and we recommend them to our friends and family. More

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Great People & Great Cars Just bought our 5th Subaru. The staff is awesome and the cars are great. Just visit and you will see the difference. We have owned a legacy, three Just bought our 5th Subaru. The staff is awesome and the cars are great. Just visit and you will see the difference. We have owned a legacy, three foresters and an STI and everyone has been an awesome, worry free vehicle. More

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Anita went over the paperwork with us and was very pleasant. Frank was very patient as well. He listened to what we needed and did not pressure us. He showed us several cars and took us out for a test pleasant. Frank was very patient as well. He listened to what we needed and did not pressure us. He showed us several cars and took us out for a test drive. did all the paperwork a couple times so we could see exactly what our payments would be. We are very pleased with the service, the salesman and the dealership. More

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