Service Department | Page 70

Outstanding I had my first Subaru check up for my 2018 Subaru (never had a Suvaru before) and the experience was outstanding. Thankyou Kevin McCarthy for making I had my first Subaru check up for my 2018 Subaru (never had a Suvaru before) and the experience was outstanding. Thankyou Kevin McCarthy for making my experience so great not to mention that they were done in record time and even washed my car and vacuumed ... GREAT JOB GUYS ... Glad I got a Subaru ! More

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Juan Hernandez is an outstanding salesman I thought we were going into the Jacksonville Subaru dealership to buy a car. What we left with was an extremely personal and very comprehensive expe I thought we were going into the Jacksonville Subaru dealership to buy a car. What we left with was an extremely personal and very comprehensive experience. Juan understands the details of the Subaru CrossTrek from top to bottom. He spent so much time with my husband and I explaining the details of the internet interface with our phones and the car. He never seemed rushed or annoyed with our slow learning curve! Juan encouraged us to return several more times until we thoroughly understood all that the CrossTrek has to offer a driver. And believe me, it's a lot! We went into the dealership to buy a car and came out with a new and very helpful friend. More

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Love my dealership! I love this dealership! Great sales agents, mechanics, service etc. They treat their customers so well and are always helpful. I recently bought my I love this dealership! Great sales agents, mechanics, service etc. They treat their customers so well and are always helpful. I recently bought my second subaru frm them and never considered going anywhere else. I am a loyal customer for almost 10 years. More

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The best car buying experience ever I would give more stars if I could Amazing service ad personal care. I came in after my old Subaru survived and accident well. They were understand I would give more stars if I could Amazing service ad personal care. I came in after my old Subaru survived and accident well. They were understanding, managed a great trade in. I will only go here again in the future Great parts department too! Thank you Mark Minter, Nando DiPasquale and Ken Chancey and all of your guys More

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Great dealership! Kind, caring people. Great cars! This dealership went above and beyond for my business. The buying process was smooth and easy. After a day of car shopping and dealing with sleazy car This dealership went above and beyond for my business. The buying process was smooth and easy. After a day of car shopping and dealing with sleazy car salesman, I could tell the difference at this place immediately. The salesman, Sabino, was helpful and answered any question I had. I had a trailer hitch put on my new outback. The service department was very efficient and gave me a nice clean loaner car. The hitch looks great. The finance department had me in and out of the office very quickly. I haven't had any problems with my banks finance department. It was completely hassle free. Overall, this is a great dealership. My parents will be coming here to buy there next car! More

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Professional and friendly My recent purchase of a Subaru Outback was the best experience that I have ever had when purchasing a vehicle. The salesman, Steve Barba, was honest My recent purchase of a Subaru Outback was the best experience that I have ever had when purchasing a vehicle. The salesman, Steve Barba, was honest and fair. The finance person, AJ Miller, was easy to work with and very considerate. I highly recommend this dealership. More

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Best dealership around! I just bought my second Subaru from Ryan Munro. He was awesome! Initially I had planned on a new car, but decided on an "almost new" car instead. R I just bought my second Subaru from Ryan Munro. He was awesome! Initially I had planned on a new car, but decided on an "almost new" car instead. Ryan went over all the details and between him and Ken, I was able to feel comfortable that I was paying a fair price. I will always support this dealership. Being involved with Beaches Habitat, I am aware of the support that Phil Porter gives Beaches Habitat, contributing both financially to build new homes but also corporate support from the staff who come out to hammer, paint and help put up those homes! A dealership that supports the community is worth my support and should be worth everyone's! More

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Great experience The entire process with Subaru of Jacksonville was pleasant from walking in to post-purchase. Steve Barba was more than willing to work with us to de The entire process with Subaru of Jacksonville was pleasant from walking in to post-purchase. Steve Barba was more than willing to work with us to determine the best vehicle for our needs. The negotiation/purchase process was fair and not stressful. Steve made sure that we understood all of the features of the vehicle after purchase and made sure that we were introduced to the service team for future needs. I give the highest recommendation to the dealership. all the personnel that we met, and Steve Barba. More

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Customer Service Perfection I have an older used Subaru Outback that I bought from this dealership. It has had a couple of nagging bugs that the service department keeps trying t I have an older used Subaru Outback that I bought from this dealership. It has had a couple of nagging bugs that the service department keeps trying to pin down. Their service has been spectacular! I have worked with several of the service department Representatives and I actually look forward to bringing my vehicle to them. From the gentleman who greets you when you arrive until they hand me the keys to a new loaner, it is the best service that I have ever received at any dealership. I'll always own a Subaru from here on out! More

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Our Subaru Experience Great experience while looking to purchase a new and/or used car. No pressure sell tactics at Subaru of Jacksonville. Nando was our sales person Great experience while looking to purchase a new and/or used car. No pressure sell tactics at Subaru of Jacksonville. Nando was our sales person . He was informative but not pushy. He was quick to return my call when I had questions and very congenial. We ended up buying a 2016 Outback. Great car ! AJ Miller was our finance person. Very professional and personalable. He made the transaction smooth. I had to take the car in for basic service. Kevin in service was accommodating and professional. Josh, another sales person, helped answer some questions I had about some features on the Outback. I would recommend Subaru of Jacksonville based on my positive experience and because I just love my Outback!! More

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