Service Department | Page 74

Problem with your Subaru, they will solve the problem. You know, one never knows a company, until there's a problem. They listen, investigate, and fix the problem. I have full faith in this dealership. You know, one never knows a company, until there's a problem. They listen, investigate, and fix the problem. I have full faith in this dealership. As, Phil Porter said to me, he wants me happy with my Subaru regardless of what needs to be done. And, the staff goes out of their way to be kind and caring to us...I'm grateful to have someway ended up buying my Subaru at this dealership. More

Report | Print

Excellent This dealership really ensures the customer is completely satisfied. I have bought two Sti's in the last month. They made the process easy and smooth. This dealership really ensures the customer is completely satisfied. I have bought two Sti's in the last month. They made the process easy and smooth. I would recommend purchasing your next vehicle from here. Juan Hernadez is a great sales rep and I appreciated him checking on us after the purchase. More

Report | Print

Nerve wracking, but worth it! My wife and I have always bought used cars, so buying our new 2016 Forester was quite a change! We did a lot of research before choosing Subaru and we My wife and I have always bought used cars, so buying our new 2016 Forester was quite a change! We did a lot of research before choosing Subaru and were impressed with the reviews. Mr. Jerry Johnson made it easy for us, so all we had to do was sign the papers and drive away. Thanks, Jerry! We love our Forester! More

Report | Print

Above and beyond ALL others by Miles!!!!! This dealer is not about selling cars. It's all about the customer! Every single member of the Subaru of Jacksonville team is like family. They want w This dealer is not about selling cars. It's all about the customer! Every single member of the Subaru of Jacksonville team is like family. They want what is best for you and will go to any lengths to make that happen. I am on my 3rd Subaru since 2001. I've had other dealers service my car on occasion - but clearly learned my lesson. Subaru of Jacksonville is who I trust implicitly. If you want to get a great feeling from a car dealer and know that you are being well taken care of- whether it's for a purchase, service, or just some information about your vehicle- these folks are where you need to go! I've not found anyone else with this kind of integrity and sincerity! More

Report | Print

Extra Mile I relocated from New York to Jacksonville for work and needed a car, as well as some logistical help for the license, registration, insurance, and veh I relocated from New York to Jacksonville for work and needed a car, as well as some logistical help for the license, registration, insurance, and vehicle delivery. Frank Woods and the Subaru of Jacksonville team did a great job finding the vehicle I wanted, and supporting me through the process. The price negotiation was reasonable, with no drama. The service department also stepped up. I returned to the dealership when I detected a minor problem with the car soon after I picked it up. They immediately provided me a loaner so I could continue my errands, and had the car fixed within a couple of hours. I love the car, and would definitely use this dealership again! More

Report | Print

My 13th Subaru Great Dealership wonderful staff to deal with. Jerry Johnson and Anita have always made my experience buying a new car enjoyable. Brought a 2015 Legac Great Dealership wonderful staff to deal with. Jerry Johnson and Anita have always made my experience buying a new car enjoyable. Brought a 2015 Legacy this time. Love the great gas mileage. More

Report | Print

The most profesisonal Dealer Ever By far the best dealership I have ever been to. This is the third Subaru I bought from this dealership and would not go anywhere else ever. Kimberly By far the best dealership I have ever been to. This is the third Subaru I bought from this dealership and would not go anywhere else ever. Kimberly Schneid worked diligently to ensure the deal would work out. Anita Clarkson ensured I got the best rate for financing and of course Daniel Kane made the deal happen. Service plays a vital role in my selection for vehicles and Robert Desjadon provided me with detail information about how the vehicle was doing maintenance wise with previous owners. All in all I had an ALL STAR team working to get me into this vehicle. More

Report | Print

good buying experience as usual :) Hello, my name is Manny and i just want to share with other customers that this is a great dealer to buy a car. Besides the known facts that give Sub Hello, my name is Manny and i just want to share with other customers that this is a great dealer to buy a car. Besides the known facts that give Subaru cars their great reputation, you will also have a great buying experience. You will not fill any kind of pressure or discomfort in the process, they are very friendly and "patient" with you :), and even if you come all surrounded with an armor ready for a buying battle after a few minutes into it you will realize you don't need it, and that you can relax. I am not going to write too much cause you probably will check more reviews from other customers and come with your own opinion, i will just say that you won't be disappointing when you leave the dealer and most likely be happy with your purchase. I have done my research before and after and I know I got a pretty good deal. PS: They also have a great service department, very polite and knowledgeable, that will keep your car in good shape for as long as you have it (I know people that have been going there for many years and their cars have more than 300 K miles and still run great). More

Report | Print

I will buy from here always!!! Just when I was ready to Give up on a vehicle purchase i decided to give SoJ a chance. Frank was helpful since the phone call. Will come back here and Just when I was ready to Give up on a vehicle purchase i decided to give SoJ a chance. Frank was helpful since the phone call. Will come back here and look for Frank!!!! More

Report | Print

A caring dealership with a commitment to excellence! This past weekend I picked up my second Subaru Forester from Subaru of Jacksonville. In the years since I purchased my first Forester at this dealersh This past weekend I picked up my second Subaru Forester from Subaru of Jacksonville. In the years since I purchased my first Forester at this dealership I have learned a great truth--when you purchase a car from them, you become part of the family! My first purchase experience with salesman Bruce Holmes was pleasant and fun. His knowledge of the cars made my selection easy. After purchase, service appointments were quick and convenient. The service department stands behind a priority policy of keeping cars safe, and really listens! When I needed to replace my first Forester, getting another one was an easy decision! As owner Phil Porter says in his TV ads, "Drive a Subaru, you will buy a Subaru." I could add that once you buy a car here, you will be a Subaru of Jacksonville customer for life! More

Report | Print