Service Department | Page 73

Joseph Rodriguez and Service helped us out of a tight spot We had our car serviced at the dealership in Hardeeville SC on September 22 before going to Florida for a family visit. On our way home from Florida, We had our car serviced at the dealership in Hardeeville SC on September 22 before going to Florida for a family visit. On our way home from Florida, on September 26, we noticed smoke coming from the car and the low engine oil light came on. We managed to get to a gas station in Woodbine, Ga and we saw oil pouring out from the bottom of the engine. We called road assistance and a tow to the dealership in Jacksonville. My husband had contacted the dealership while we were waiting for the tow to see if they could help us. He spoke to Joseph Rodriguez and Mr. Rodriguez said that they would help figure out the problem. We arrived to the subaru dealership about 20 minutes til they closed. The Service Crew and Mr. Rodriguez pushed the car into the bay and discovered that the drain plug for the oil pan was missing. They fixed the problem and we were able to get back on the road to get home to South Carolina. I wish I could express better how grateful my husband and I to Mr. Rodriguez and the service crew, they really went above and beyond to help us get home. Mr. Rodriguez was very kind and the Service Crew (I wish I had gotten all their names) was so helpful and kind to double check everything before they returned the car to us. Thank you Mr. Rodriguez! Thank you Subaru of Jacksonville Service Crew! We were blessed to find such caring people. With Many Thanks! Jennifer Becker More

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Great Service Dept. Our car, which is only 6 months old got a nail in the sidewall of one of the tires. We called Subaru of Jax and were advised that we had road side as Our car, which is only 6 months old got a nail in the sidewall of one of the tires. We called Subaru of Jax and were advised that we had road side assistance on her car. We took the car in yesterday and were told that because the car's mileage was low that we did not have to pay anything for the new tire. Service Dept. is second to none.... More

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Great service Dept. Came in with the dash of our Outback lit up like a Christmas Tree. Found the problem to be wires chewed by Rats! They fixed the wires at a VERY reason Came in with the dash of our Outback lit up like a Christmas Tree. Found the problem to be wires chewed by Rats! They fixed the wires at a VERY reasonable cost and got us back on the road within two hours. More

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Excellent, excellent, excellent Steven was a fantastic, relief when it comes to getting your vehicle serviced. Truly exceptional service and a truly exceptional team. THANKYOU SOJAX! Steven was a fantastic, relief when it comes to getting your vehicle serviced. Truly exceptional service and a truly exceptional team. THANKYOU SOJAX! THANK YOU SUBARU! More

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Outback purchase Ryan Munro was my sales person and he was professional I would recommend him awesome experience. I also purchase 2 ad ons and Jose Rodrigues in Servi Ryan Munro was my sales person and he was professional I would recommend him awesome experience. I also purchase 2 ad ons and Jose Rodrigues in Service was also professional and took time going over exactly how the remote start works. More

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Excellence I am now the third member of my family to purchase a car at this dealership, and subsequently utilize the dealership's service department. From shoppi I am now the third member of my family to purchase a car at this dealership, and subsequently utilize the dealership's service department. From shopping to financing to service,the dealership sets the bar. More

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We keep comimg back here! This is the fifth car we have bought from this dealership! We totally love the great service from both sales and from their service department. This is the fifth car we have bought from this dealership! We totally love the great service from both sales and from their service department. More

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Excellent experience In 2002 I bought a new Subaru Outback (H6 LL Bean Edition) from a dealership in Virginia. When I moved to Jacksonville, I took my car to Subaru of Jac In 2002 I bought a new Subaru Outback (H6 LL Bean Edition) from a dealership in Virginia. When I moved to Jacksonville, I took my car to Subaru of Jacksonville for servicing. My go-to mechanic, Dan, always took excellent care of my aging car. But after 15 years, I thought it might be time to trade it in for a 2017. Even though I kept going back to Subaru of Jacksonville several times "just to look," the salesman (Jerry Johnson) never pressured me. He patiently answered all my questions and when I test drove the Outback H6 Touring model, the decision was made. Jerry made my buying experience relatively stress-free. All of the employees at Subaru of Jacksonville -- from my salesman to the Service Dept. -- are friendly, highly professional and extremely knowledgeable. As long as I own a Subaru, I will continue to go to Subaru of Jacksonville for all my auto needs. So enjoying my new car. It's so quiet and I like all the bells and whistles and, of course, the safety features. But that's what makes a Subaru a Subaru! More

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Wonderful Buying Experience! My husband and I had a great experience buying our new Forester at Subaru of Jacksonville. We met Frank Woods at the car show in Jacksonville. We ha My husband and I had a great experience buying our new Forester at Subaru of Jacksonville. We met Frank Woods at the car show in Jacksonville. We had looked at all the cars at the show and really liked the Forester the best. We knew that is what we wanted after talking to Frank Woods. We ended up at the dealership yesterday and got to test drive the Forester with Frank. We were sold after the test drive. Frank was very knowledgeable about everything Subaru. He made buying very easy and even enjoyable. Looking forward to driving our beautiful new Forester and having it serviced at Subaru of Jacksonville. Drive a Subaru (with Frank Woods), you'll buy a Subaru! More

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Very pleased with Mark Minter. He was very helpful. Mark took me for a drive and explained how everything worked. He explained so I could understand and made sure I understood. He showed me how to use Mark took me for a drive and explained how everything worked. He explained so I could understand and made sure I understood. He showed me how to use the crosstrek and was very through. More

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