Service Department | Page 11
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
340 Reviews
Write a Review340 Reviews of Service Department
March 09, 2020
VanBortei has been servicing my cars since 2004. Whether it is routine service or a major repair, I trust the service department recommendations and have them do the work. it is routine service or a major repair, I trust the service department recommendations and have them do the work. More
February 26, 2020
Van Bortel Ford is a great place to have your car serviced. I had my oil and filter changed using Quick Lane. Within an hour it was done and I was on my way. serviced. I had my oil and filter changed using Quick Lane. Within an hour it was done and I was on my way. More
Other Employees Tagged: Thomas Brownyard
February 24, 2020
Great people! Kitty’s crew is my nickname for them. Very professional and they listen to you carefully. By the way I’ve been very happy with the vehicle they suggested! Very professional and they listen to you carefully. By the way I’ve been very happy with the vehicle they suggested! More
Other Employees Tagged: Jake McClelland , Alex Zielke
February 21, 2020
I was very pleased with service. Courteous service. Waiting area is very comfortable. Service rep, Frank Capaldo was excellent. He kept me well informed in a kind and courteous manner. Waiting area is very comfortable. Service rep, Frank Capaldo was excellent. He kept me well informed in a kind and courteous manner. More
Other Employees Tagged: Paul Bowers
February 17, 2020
Always a pleasure when I drop off my vehicles before work. Porters are always friendly and remember me! The Service Advisors are the best, not to mention the techs are also the best! I wouldn't bring m work. Porters are always friendly and remember me! The Service Advisors are the best, not to mention the techs are also the best! I wouldn't bring my cars anywhere else! More
Other Employees Tagged: Kelly and Frank
February 13, 2020
Replaced broken and leaking valve stem Was able to drive in without an appointment. Although a bit of a wait, the job was done professionally and reasonably priced. Worth the wait! Was able to drive in without an appointment. Although a bit of a wait, the job was done professionally and reasonably priced. Worth the wait! More
February 08, 2020
Fast, customer centered service. Comfortable waiting area with fresh coffee, water and snacks. Friendly and knowledgeable service writers and top techs. I will be back. area with fresh coffee, water and snacks. Friendly and knowledgeable service writers and top techs. I will be back. More
Other Employees Tagged: Mark Hawkins , Paul Bowers
February 06, 2020
Oil Change and re-program interior lights. Fast, thorough and competitively priced. I will go back for my service needs. And, someday hopefully to buy a new truck. The re-programming of th Fast, thorough and competitively priced. I will go back for my service needs. And, someday hopefully to buy a new truck. The re-programming of the interior lights was excellent. More
Other Employees Tagged: Paul Bowers
February 03, 2020
As always, efficient, polite, professional staff. Also, waiting room is very user friendly with juice and other snacks. Choice of Fast Lane or regular Van Bortel service. waiting room is very user friendly with juice and other snacks. Choice of Fast Lane or regular Van Bortel service. More
January 31, 2020
I have been a customer for over 10 years and have always been treated so well. The time the dealership takes with you and the attention to detail they provide with each visit and transaction is very telling been treated so well. The time the dealership takes with you and the attention to detail they provide with each visit and transaction is very telling of how important customer satisfaction is to them. I will continue to use the dealership for my vehicle needs as well as continue to refer them to anyone who is asking for suggestions on who to use. More
Other Employees Tagged: Paul Bowers
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