Seth Sonstein
Seth Sonstein at Autonation Subaru Carlsbad

Seth Sonstein | Page 22

Sales Manager

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

Contact Me
not yet
rated
511 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

28 yrs, 1 mo

Specialties & Trainings

VW and Subaru brand specialist. Inventory Management, ADP Certified, CDK Certified. Dealerbuilt Trained, Reynolds and Reynolds Trained, Subarunet, VW Hub, and VW Extranet expertise.

not yet
rated

511 Reviews

Write a Review

511 Reviews of Seth Sonstein

December 24, 2020

Dealership Rating
Employee Rating

Easiest car purchase I've ever had. It was well worth the wait. Everyone was nice and friendly. Everything I wanted my subaru to be was available and the staff made sure it was going to happen for me that da More

by Dizzle3420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Rodrigues, Jason Field

Dec 24, 2020

Autonation Subaru Carlsbad responded

Congrats on the new ride! We're glad our team at Bob Baker Subaru could help! We hope to see you again soon!

December 23, 2020

Dealership Rating

Things were great! Drove away with a Subaru Crosstrek and the customer service was awesome. The only thing I didn’t like was I was practically forced to purchase the extended warranty which I didn’t want but More

by Karson.allmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Perry, Dustin Thompson

Dec 23, 2020

Autonation Subaru Carlsbad responded

Congrats on the Subaru Crosstrek! We hope you're enjoying the new ride, but are sorry to hear you felt pressured into the warranty. Please reach out to us if you have any questions on this.

December 23, 2020

Dealership Rating
Employee Rating

I had a great experience purchasing my first VW here. The team was very helpful, kind and time efficient. I was in and out of there in no time. Thank you all for your help! I am loving my new GLI! More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Thompson, Armando Rodrigues , Bill Kornik

Dec 23, 2020

Autonation Subaru Carlsbad responded

Congratulations on your first VW GLI! We are so happy our Bob Baker Subaru team earned your five stars. Thanks, Manny!

December 22, 2020

Dealership Rating

Sales rep. wasn’t as friendly as I had expected. Overall experience, including the price, was great. Only if the sales rep. was more friendly, things would have been a lot better. More

by Jchiyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelley Madden

Dec 23, 2020

Autonation Subaru Carlsbad responded

Thank you for your honest feedback. It is our goal to provide all of our customer's with a 5-star experience, and we're sorry to hear we missed the mark. Please contact me at your earliest convenience to discuss further. Thanks, Don Elliott - Customer Service Relations Manager - (760) -804-5038

December 21, 2020

Dealership Rating
Employee Rating

Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come a More

by crown28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Don Elliott, Dustin Taylor, Nathan Thompson, Armando Rodrigues , Bill Kornik, Robert Simon

Dec 21, 2020

Autonation Subaru Carlsbad responded

Hello. I am sorry to hear about your service visit. I would appreciate an opportunity to speak to you about it. Please call me on my direct l ine at (760) 804-5038. I am here Monday thru Friday from 8 am to 3:30 pm. Thank you. Don Elliott, Customer Service Manager

December 19, 2020

Dealership Rating

Wow! Friendly, helpful all around. Kelley, my sales person, stayed with me through the entire process. This is a dealership that seems like family. Conscientious about sanitation and safety. More

by sareynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelley Madden, Luis, a great help with the financial arrangements, and Brenden in the service department for the car shield service. All super!

Dec 21, 2020

Autonation Subaru Carlsbad responded

Thank you for your review! We're so happy to hear that Kelley worked hard during your recent dealership! See you next time at Bob Baker Subaru!

December 18, 2020

Dealership Rating

Excellent service from BDC and sales and the management staff! Very accommodating! They are able to provide us with great service and made for a wonder Christmas present 🎁 More

by gustavoavazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Montana, uzair

Dec 21, 2020

Autonation Subaru Carlsbad responded

Congrats on a new vehicle! We appreciate you as a loyal customer! See you next time at Bob Baker Subaru!

December 18, 2020

Dealership Rating

Shannon made buying my new Subie an absolute pleasure! She made sure I got the car I wanted, and I never felt pressured or hurried More

by tanya.saluk
Recommend Dealer
Yes

Other Employees Tagged: Joshua Perry

Dec 18, 2020

Autonation Subaru Carlsbad responded

We're so happy to hear this! On behalf of all of us here at Bob Baker Subaru: thanks for your business and enjoy your new vehicle!

December 15, 2020

Dealership Rating

The time we spent buying the vehicle wasn’t very organized, felt like they were stalling us at times either not understanding what to do next, or maybe didn’t have the manpower at the time. we had t More

by steelechloe333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joshua Perry

Jan 05, 2021

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this feedback. We understand your frustration and will be discussing your comments with both our sales & service teams so that we can work on improving the service we provide moving forward. If there's any additional feedback you'd to discuss with us, please don't hesitate to reach out directly. Thanks, Don Elliott - Customer Service Relations Manager - (760) -804-5038

December 15, 2020

Dealership Rating

I had a wonderful experience with my sales rep's Billy and Tristan on December 11th, 2020, they both helped me so much. I love my VW Atlas. Thank You =) More

by mqmq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy and Tristan

Dec 15, 2020

Autonation Subaru Carlsbad responded

Thanks for sharing your wonderful experience! We're delighted to hear Billy and Tristan could take care of you on your recent visit to Bob Baker Subaru. Enjoy your new VW Atlas!

...
22
...

Dealership Inventory (474 Vehicles)

new 2026 Subaru Forester car, priced at $38,901
2026 Subaru Forester
new
Magnetite Gray Metal exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $34,201
2026 Subaru Crosstrek
new
Crystal Black Silica exterior
Automatic
All-wheel Drive
used 2023 Subaru Ascent car, priced at $31,959
2023 Subaru Ascent
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $30,796
2026 Subaru Crosstrek
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $28,802
2026 Subaru Crosstrek
new
Crystal Black Silica exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $30,689
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive