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Shane Atkins
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163 Reviews
163 Reviews of Shane Atkins
May 10, 2018
First service for my new car. I spoke with Shane over the phone to make my appointment. He was very helpful and polite. I was able to make the appointment for the day and time I r I spoke with Shane over the phone to make my appointment. He was very helpful and polite. I was able to make the appointment for the day and time I requested along with reserving a loaner car. Daniel helped me on the day I brought the car in for its Service. He was very friendly and provided great service. More
by KARENELLIOTTC21
Verified CustomerOther Employees Tagged: Daniel Buono
Helpful 
May 08, 2018
Minor service on A6 Shane is great, always prompt and makes sure the car is done on time and right. Even when he is busy he make sure everyone is taken care of. Shane is great, always prompt and makes sure the car is done on time and right. Even when he is busy he make sure everyone is taken care of. More
by mitch
May 08, 2018
Excellent service. Service writers are friendly and accommodating. Explain everything thoroughly and try to make the customers feel comfortable. The facility is spotless Service writers are friendly and accommodating. Explain everything thoroughly and try to make the customers feel comfortable. The facility is spotless. Waiting area is comfortable. More
by librio23
Other Employees Tagged: Dorsey Smith, Bryan Serpa
May 06, 2018
Repair and service Everyone is so helpful and they welcome you warmly. Try to help out in the most efficient way. Don’t keep you waiting. Explain everything good. Everyone is so helpful and they welcome you warmly. Try to help out in the most efficient way. Don’t keep you waiting. Explain everything good. More
by damandeepkhokhar69
Other Employees Tagged: Hugo Gutierrez , Daniel Buono
May 05, 2018
Best Experience I've Ever Had! I've purchased 6 Porsches and many other vehicles in the past, but my experience at Porsche Fresno was unlike any other car buying experience I've eve I've purchased 6 Porsches and many other vehicles in the past, but my experience at Porsche Fresno was unlike any other car buying experience I've ever had in the past. They had the best curated Porsche and Audi inventory I've ever seen! Also very refreshing to be taken care of by a group of enthusiasts rather than a bunch of your "typical" salesmen that you'd encounter elsewhere. The Sales managers were very educated on the product, courteous and made sure that I got exactly what I was looking for, while providing the best service I've ever encountered throughout the whole process. Easily the best car buying experience I've ever had. I Highly recommend Porsche and Audi Fresno to anyone looking to purchase a new car! More
by AO
Other Employees Tagged: Chris Williams, Sean LaBonte , Daniel Buono, Mariah Lehn, Aaron Miller, Sean Labonte, Ted Kurtz, CJ Wilson, Aaron Miller,
May 04, 2018
Service and Upgrades Best Service Team Anywhere Period. Shane my service advisor and Jeff the mechanic were my contacts and did an amazing job-thank you! Everything wa Best Service Team Anywhere Period. Shane my service advisor and Jeff the mechanic were my contacts and did an amazing job-thank you! Everything was 110% spot on. Daniel and Hugo were right there as well and a big thank you to them. "This entire team is so knowledgeable and helpful." More
by Rider
Other Employees Tagged: Hugo Gutierrez , Daniel Buono, Jeff Austin
May 02, 2018
Urgent serivce at AUDI FRESNO I had an urgent service at Audi Fresno due to major leakage of a right rear tire. Shane took care of it right away and had shuttle service available . I had an urgent service at Audi Fresno due to major leakage of a right rear tire. Shane took care of it right away and had shuttle service available . He was very proactive and reported to me with the progression and estimated time to pick up. Overall , Shane has done excellent job in last 4 years since I first used serivce here. Thank you More
by ALLTB
May 02, 2018
Excellent Service Writer/dealership Very friendly and helpful. All items were explained in detail. While waiting, Shane checked in with me to let me know status of service. I would recom Very friendly and helpful. All items were explained in detail. While waiting, Shane checked in with me to let me know status of service. I would recommend dealership to any Audi owner. More
by BETBOO57
May 02, 2018
Service Shane Atkins provides perfect service. Reason to buy an Audi. Always makes you feel you are the most important person .will always recommend Audi serv Shane Atkins provides perfect service. Reason to buy an Audi. Always makes you feel you are the most important person .will always recommend Audi service More
by BOB-KELLEY
May 02, 2018
Best service department Handled my service quickly and fairly. Explained all costs and any recalls needed. Always friendly and accommodating. They get me a loaner if the s Handled my service quickly and fairly. Explained all costs and any recalls needed. Always friendly and accommodating. They get me a loaner if the service is going to be an extended service. More
by slampkin0
Other Employees Tagged: Daniel Buono
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