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Shane McCarty
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Shane McCarty | Page 3
Service Advisor
Mercedes Benz of Athens
1886 Luxury Drive
Watkinsville, GA 30677
37 Reviews
Dealership Experience
16 yrs, 10 mos
Industry Experience
30 yrs, 5 mos
Languages Spoken
English
37 Reviews of Shane McCarty
February 02, 2020
We were most impressed by the organization of the new dealership facility. This was truly a Luxury dealership. Our wait was normal and staff friendly. dealership facility. This was truly a Luxury dealership. Our wait was normal and staff friendly. More
by Skuhnert
Other Employees Tagged: Alex Pournelle
Helpful 
February 01, 2020
Another exemplary experience As usual, Shane and his crew exceeded my expectations. Great work and got it back to me same day. I've never been happier with a car or a dealership As usual, Shane and his crew exceeded my expectations. Great work and got it back to me same day. I've never been happier with a car or a dealership. More
by Old Retired Guy
January 05, 2020
Good job and follow up made my first experience at Athens Mercedes a pleasant experience. The drivers who picked up my car and returned it my home were excellent ambassadors for the dealership. Mercedes a pleasant experience. The drivers who picked up my car and returned it my home were excellent ambassadors for the dealership. More
by psayeski
January 04, 2020
Excellent Service in a timely manner!!!! They are very professional and polite.. The new location is fabulous... My car runs like it’s new again... professional and polite.. The new location is fabulous... My car runs like it’s new again... More
by Patriciagoode
Other Employees Tagged: Cierra McMillian
December 14, 2019
I had excellent service They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. More
by tylerak
Other Employees Tagged: James Braxton
November 18, 2019
My firsr service visit. Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Ben Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Benz of Athens, I worth driving little more and have a great service. Rmonti More
by Rmonti
November 15, 2019
Battery was hit or miss on starting the car. Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was very prompt. More
by Old Retired Guy
November 11, 2019
Service dept. is 2nd to none. Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 1 Shane and Sam keep you posted every step of the way. Truly exceptional customer service provided by a considerate staff. on a 10 scale they are an 11. More
by OJAMESMAY
July 30, 2019
Outstanding customer service and Sale Personal Regular car maintenance, loaner car ready, service completed as promised. I give KUDO to Sam Escobar he is always on top of my maintenance on both of Regular car maintenance, loaner car ready, service completed as promised. I give KUDO to Sam Escobar he is always on top of my maintenance on both of my Mercedes-Benz 2019 GLA-250 2 4 MATIC and GLC-300 4MATIC. He is also an outstanding Service Maintenance Representative. Mercedes-Benz of Athens is an OUTSTANDING Facility and they have great sale personal. I have bought 4 Mercedes-Benz since 2012 and I give James Braxton KUDOS becuase he have assisted with great price and had made the purchasing process smooth and easy all the way. I also give a big shout out to Shaum Fagrell in Management Department, and Shane McCarty in the Service Department. Outstanding facility!! More
by mojicajosef
Other Employees Tagged: Sam Escobar, Shaun Fagrell , James Braxton III, Brennan Ogletree, Samuel Szucs
April 28, 2019
Purchase a new car Bought a new S560 from James Braxton The whole team were very accommodating and very caring towards my 80 year fathers needs. The service departmen Bought a new S560 from James Braxton The whole team were very accommodating and very caring towards my 80 year fathers needs. The service department.where Shane services our cars was also very caring .. More
by S560guy
Other Employees Tagged: James Braxton III, Alex Pournelle
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