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Shane Monjeau

Overview Reviews (25) Inventory (726)

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Shane Monjeau

Shane Monjeau | Page 3

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.8

25 Reviews

Overview Reviews (25) Inventory (726)

Dealership Experience

5 yrs, 1 mo

4.8

25 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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25 Reviews of Shane Monjeau

August 15, 2023

Dealership Rating

Employee Rating

It a great place to buy a vehicle and friendly staff I would recommend anyone tgere would recommend anyone tgere More

by DEAVERTRUCKING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Dardis, Zach Morley, Matthew Durbin, Hunter Bray, Ann Bahm, Devin Graf , Anna Carlson, Destini Few

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Aug 16, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for the five-star review. We truly appreciate your business here at Gateway Chevrolet! We look forward to serving you for years to come.

July 18, 2023

Dealership Rating

Employee Rating

Nice job! The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back agai The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back again) Thanks! Warren More

by warren10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cory Axvig, Tesa Larson-Roper, Michael Livingston

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Jul 18, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Warren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gateway Automotive.

February 19, 2023

Dealership Rating

Employee Rating

Tim is great to work with and I would highly recommend! He was even there for me after the sale was made! He was even there for me after the sale was made! More

by Kimwast29

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Brandt

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Feb 20, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Automotive. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

December 13, 2022

Dealership Rating

Employee Rating

The service that I had was great they were quick and efficient. They did a thorough inspection of the car as well. efficient. They did a thorough inspection of the car as well. More

by MAYPORTNAPA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 05, 2022

Dealership Rating

Employee Rating

Had a appointment at 1:00 to have a key re keyed. At 1:45 I went back to the service area to see what was going on and they said it would be another hour and a half I made another appointment becau At 1:45 I went back to the service area to see what was going on and they said it would be another hour and a half I made another appointment because who knows when he actually would have gotten to it I live an hour away. Shane was not very nice More

by Cpolipnick

Service Time

Service Communication

Recommend Dealer

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Dec 07, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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