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Matthew Durbin
Matthew Durbin at Gateway Chevrolet Cadillac Hyundai Nissan

Matthew Durbin

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

Contact Me
4.3
38 Reviews

Dealership Experience

4 yrs, 2 mos

Languages Spoken

English English

4.3

38 Reviews

Write a Review

38 Reviews of Matthew Durbin

August 26, 2026

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Employee Rating

My wife and I have bought several vehicles from Jon and the team at Gateway over the years. They do a great job and this time was no different, Robert was great to work with and took the time to explain th More

by Jon Ohleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Cole, Robert Scott, Cory Axvig, Marc Strahm, Jason Solheim, Dan Dardis, Jeremy Cole

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Aug 26, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Our team is pleased we could guide you through the purchase of your new Escalade. It’s rewarding to know that Robert took the time to explain the vehicle’s features and that we handled everything promptly. Knowing you’d recommend our store means a lot to our team.

June 16, 2026

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They do an awesome job every time, definitely will be coming back! Couldn’t ask for a better experience More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Bentley, Dan Dardis, Michael Livingston, Zach Morley, Rochelle Rehm, Shane Monjeau, Hunter Bray, Ann Bahm, Parker Larson

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Jun 16, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for trusting us with your Chevrolet 1500 service. We’re glad our team has provided an excellent experience every time. We look forward to welcoming you back soon.

April 12, 2026

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Employee Rating

Respectful of my time. No pressure and easy to work with. Will be back for service and maybe another vehicle More

by davidsamuelson58078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dardis, Shane Monjeau, Hunter Bray, Bill Culley, Nikki Johnson, Lee Nieland, Madison Marschel, Matthew Douglass, Kyle Diekmann

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Apr 12, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

It’s wonderful to hear our team respected your schedule and kept everything straightforward. Thank you for choosing us for your new Hyundai Elantra HEV. We look forward to your next service appointment and are here whenever you’re ready to explore another vehicle.

February 05, 2026

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Employee Rating

Joel was an absolute joy to work with! I am loving my new traverse and feel so safe in it! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Strahm, Jason Solheim , Joel McIntosh

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Feb 05, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Ashley! We’re pleased to hear that Joel provided you with a great experience and that you're loving your new Chevrolet Traverse. Your safety and satisfaction are our top priorities at Gateway Chevrolet Cadillac. We look forward to seeing you again! Enjoy your new ride! Sincerely, The Gateway Chevrolet Cadillac team

December 30, 2025

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Employee Rating

Very helpful. Great people to purchase a vehicle From. Would recommend them to anyone looking To purchase a new vehicle More

by Jsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stas Dokukin, Jeremy Cole , Hunter Downey, Devin Linnertz

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Dec 30, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

August 21, 2025

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Employee Rating

Great to do business with. They even honored 30 day warranty when front strut failed More

by 564denny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Kringler

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Aug 21, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2025

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Employee Rating

Dealership is great to work with, kept me informed along with the amount of time needed to complete the work. More

by garrett28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2025

Dealership Rating
Employee Rating

Great experience with hunter and all the gateway team. I would highly recommend them for your next car purchase More

by Jsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon Goree , Hunter Downey

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Aug 09, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind words, Jsu! We’re thrilled to hear you had a great experience with Hunter and the Gateway Chevrolet Cadillac team. We truly appreciate your recommendation and look forward to assisting you with your next car purchase. We hope to see you again soon! Sincerely, The Gateway Chevrolet Cadillac Team

July 22, 2025

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Employee Rating

Hunter and Cody are great to work with! We have purchased 4 new vehicles from Gateway over the last 10 years. Their service department has been excellent too. Thank you Gateway and crew! More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Dardis, Brad Sather, Cody Stengl, Ann Bahm, Hunter Bach

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Jul 22, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as one of our valued customers for many more years to come!

May 12, 2025

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Employee Rating

The follow-up across the organization is less than desirable and could use improvement as a whole More

by SHAWN.ABBAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen

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May 13, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your feedback. We understand and appreciate your concern regarding the follow-up processes at Gateway Chevrolet Cadillac. Your insights are valuable, and we are committed to improving our service standards. We encourage you to reach out to us directly to discuss your experience further. Your satisfaction is important to us. Sincerely, The Gateway Chevrolet Cadillac team

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