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Matthew Durbin
Matthew Durbin at Gateway Chevrolet Cadillac Hyundai Nissan

Matthew Durbin

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

Contact Me
4.2
36 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

4.2

36 Reviews

Write a Review

36 Reviews of Matthew Durbin

April 12, 2026

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Employee Rating

Respectful of my time. No pressure and easy to work with. Will be back for service and maybe another vehicle More

by davidsamuelson58078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dardis, Shane Monjeau, Hunter Bray, Bill Culley, Nikki Johnson, Lee Nieland, Madison Marschel, Matthew Douglass, Kyle Diekmann

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Apr 12, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

It’s wonderful to hear our team respected your schedule and kept everything straightforward. Thank you for choosing us for your new Hyundai Elantra HEV. We look forward to your next service appointment and are here whenever you’re ready to explore another vehicle.

February 05, 2026

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Employee Rating

Joel was an absolute joy to work with! I am loving my new traverse and feel so safe in it! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Strahm, Jason Solheim, Joel McIntosh

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Feb 05, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Ashley! We’re pleased to hear that Joel provided you with a great experience and that you're loving your new Chevrolet Traverse. Your safety and satisfaction are our top priorities at Gateway Chevrolet Cadillac. We look forward to seeing you again! Enjoy your new ride! Sincerely, The Gateway Chevrolet Cadillac team

December 30, 2025

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Employee Rating

Very helpful. Great people to purchase a vehicle From. Would recommend them to anyone looking To purchase a new vehicle More

by Jsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stas Dokukin, Jeremy Cole , Hunter Downey, Devin Linnertz

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Dec 30, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

August 21, 2025

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Employee Rating

Great to do business with. They even honored 30 day warranty when front strut failed More

by 564denny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Kringler

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Aug 21, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2025

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Employee Rating

Dealership is great to work with, kept me informed along with the amount of time needed to complete the work. More

by garrett28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2025

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Employee Rating

Great experience with hunter and all the gateway team. I would highly recommend them for your next car purchase More

by Jsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon Goree , Hunter Downey

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Aug 09, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind words, Jsu! We’re thrilled to hear you had a great experience with Hunter and the Gateway Chevrolet Cadillac team. We truly appreciate your recommendation and look forward to assisting you with your next car purchase. We hope to see you again soon! Sincerely, The Gateway Chevrolet Cadillac Team

July 22, 2025

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Employee Rating

Hunter and Cody are great to work with! We have purchased 4 new vehicles from Gateway over the last 10 years. Their service department has been excellent too. Thank you Gateway and crew! More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Dardis, Brad Sather, Cody Stengl, Ann Bahm, Hunter Bach

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Jul 22, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as one of our valued customers for many more years to come!

May 12, 2025

Dealership Rating
Employee Rating

The follow-up across the organization is less than desirable and could use improvement as a whole More

by SHAWN.ABBAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen

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May 13, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your feedback. We understand and appreciate your concern regarding the follow-up processes at Gateway Chevrolet Cadillac. Your insights are valuable, and we are committed to improving our service standards. We encourage you to reach out to us directly to discuss your experience further. Your satisfaction is important to us. Sincerely, The Gateway Chevrolet Cadillac team

May 07, 2025

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Employee Rating

The service was great! ! I loved that i was able to get a shuttle to bring me to work. And the time it took was good as well. The only thing is the cost for my 15000 mile ma More

by BOOMBAKA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Destini Few

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May 07, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that Matthew, Destini, and our team were able to help you out. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

February 06, 2025

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Employee Rating

Matt is a great service rep. He is one of the biggest reasons I come there More

by CJDECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa in scheduling

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Feb 07, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Matt has left such a positive impression on you. At Gateway Chevrolet Cadillac, we strive to provide excellent service, and it's wonderful to know that Matt is a big part of that experience. We look forward to serving you again soon! Sincerely, The Gateway Chevrolet Cadillac team

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