Shane Monjeau
Shane Monjeau at Gateway Chevrolet Cadillac Hyundai Nissan

Shane Monjeau

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.7
23 Reviews

Dealership Experience

4 yrs, 10 mos

4.7

23 Reviews

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23 Reviews of Shane Monjeau

April 15, 2026

Dealership Rating
Employee Rating

A big thank you to Gateway! Everyone from management to service provided honesty and support with my trade in and purchase. Special thanks to Jon from management, Sebastian in s More

by Tess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your wonderful review, Tess! We are thrilled to hear that you had such a positive experience at Gateway Chevrolet Cadillac. It’s great to know that our team, including Jon, Sebastian, Stanislav, Rory, and Shane, were able to assist you effectively during your trade-in and purchase. We truly appreciate your loyalty and look forward to helping you again when you are ready for your next vehicle. Enjoy your new car! Sincerely, The Gateway Chevrolet Cadillac team

April 12, 2026

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Employee Rating

Respectful of my time. No pressure and easy to work with. Will be back for service and maybe another vehicle More

by davidsamuelson58078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

It’s wonderful to hear our team respected your schedule and kept everything straightforward. Thank you for choosing us for your new Hyundai Elantra HEV. We look forward to your next service appointment and are here whenever you’re ready to explore another vehicle.

March 11, 2026

Dealership Rating
Employee Rating

Jeremy was awesome and super helpful! He has always gone out of his way for us and makes the buying process smooth and easy. He also makes sure we are comfortable and happy with our vehic More

by bgabel21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

It’s wonderful to hear Jeremy helped make your third Chevrolet Traverse purchase so effortless and ensured you felt comfortable. We appreciate your ongoing trust and recommendation. Enjoy every mile in your new Traverse!

February 17, 2026

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Employee Rating

Service department is excellent and professional to work with. They quickly took care of the vehicle issue when the dealer we purchased the vehicle from couldn't get us in for a month. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind words! We’re glad to hear that our service department at Gateway Chevrolet Cadillac was able to assist you promptly and professionally. Your satisfaction is our priority. We appreciate you taking the time to share your experience and look forward to seeing you again for any future needs. Sincerely, The Gateway Chevrolet Cadillac team

August 31, 2025

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Employee Rating

Kevin was a very helpful and knowledgeable salesman! He worked eith us to ensure we got exactly what we needed personally. I highly recommend coming here and working with Kevin! More

by brittneykuklis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Brittney, thank you for your wonderful review! We’re thrilled to hear that Kevin provided you with helpful and knowledgeable service. At Gateway Chevrolet Cadillac, we strive to meet our customers' needs, and it's great to know that Kevin made your experience a positive one. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Gateway Chevrolet Cadillac team

May 01, 2025

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Employee Rating

VERY CONGESTED PLACE. AFTER THEIR REPAIRS MY VEHICLE BROKE DOWN ON THE HIGHWAY WITH A SERVICE ENGINE SOON LIGHT. More

by ACHEVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 02, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your feedback. We understand your concerns regarding the congestion and the issues with your vehicle after the repairs at Gateway Chevrolet Cadillac. We appreciate you bringing this to our attention and we are already looking into it. Please reach out to us directly so we can discuss this further. Your experience is important to us. Sincerely, The Gateway Chevrolet Cadillac team

May 01, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi there, I am looking into this issue and I was hoping to get more info about your appointment so we can help you out and get this taken care of, thank you!

April 11, 2025

Dealership Rating
Employee Rating

Everyone is always so pleasant to work with and they are upfront with photos of your vehicle and parts of what needs to be fixed or possibly replaced/repaired. They don't mind a second opinion or to check w More

by SPIEKERS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ann Bahm

Apr 11, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

March 07, 2025

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Employee Rating

This was the first vehicle I've ever bought from a dealership and they worked with me for two days to find the perfect vehicle for my budget and found something I would love. The guys there are so nic More

by ALYSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Payson

Mar 07, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Alysha, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as a valued customer for many years to come!

March 04, 2025

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Employee Rating

Kevin, Chris, and Lee were excellent to work with. I’d highly recommend Gateway for your next car purchase! More

by Cameron Hagstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Cameron, Thank you! Kevin, Chris, and Lee appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan.

February 10, 2025

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Employee Rating

Good inventory, good layout of dealership. Easy to schedule vehicle service and appointments with the sales team. Everyone works to make sure you are comfortable while you are there. Over the More

by SPARKSTWINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Ryan, Shane, Luke, Stas, Jon, and our team here at Gateway Chevrolet Cadillac Hyundai Nissan are glad to have you as a customer.

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