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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 7

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
130 Reviews
4.5

130 Reviews

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130 Reviews of Shane Phillips

February 09, 2026

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Employee Rating

Good customer care service and warm reception. I had a wonderful experience with you guys. More

by ODUBANJOADENIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Feb 09, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your feedback about your Toyota RAV4 service. We’re glad our team gave you a warm welcome and attentive support. We look forward to assisting you again.

February 07, 2026

Dealership Rating
Employee Rating

Excellent customer service from Allen! Definitely go see Allen for all your vehicle related needs. He goes above and beyond than any other service advisor there! - Michael Brownie More

by Michael Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box , Allen O’Bannon

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Feb 07, 2026

Gullo Toyota of Conroe responded

We appreciate you sharing your experience with your Toyota Camry Hybrid service. We’re delighted our service team exceeded your expectations. We look forward to welcoming you back soon.

February 07, 2026

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Employee Rating

Customer services are excellent from outdoor to indoor. I feel very comfortable in the waiting area. Thanks to the management! The service areas are clean and neat. The mechanic who worked on my car did a More

by LONGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Feb 07, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our management team and technicians provided a welcoming, clean environment for your Toyota 4Runner service. We’re glad everything was completed as expected and you felt comfortable in the waiting area. Thank you for recommending our services to your friends.

February 03, 2026

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Employee Rating

Excellent customer service and great job with car maintenance and repairs.. All staff are friendly. More

by MFBRNRDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Ken

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Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with us. We’re glad our team provided friendly service and did a great job on the maintenance and repairs of your Toyota Yaris. We appreciate you choosing us and look forward to assisting with your next service visit.

February 03, 2026

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Employee Rating

Some of the best service I’ve ever experienced with any car that I’ve earned. More

by deichler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Feb 03, 2026

Gullo Toyota of Conroe responded

It’s fantastic to hear that the service on your Toyota Crown ranks among the best you’ve experienced. Thank you for trusting us with your vehicle. We look forward to supporting your Crown’s performance in the future.

February 03, 2026

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Employee Rating

xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxxxx More

by scoxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Philip Sharp

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Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for the 5-star rating. We value your business at Gullo Toyota of Conroe!

January 29, 2026

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Employee Rating

Delivered truck is was serviced timely and was returned on time. Communication was very good as well. More

by RONNIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jan 29, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 26, 2026

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Employee Rating

You guys did a great job. I am in joying my new wheels thanks. Have a great day. More

by randallculbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jan 26, 2026

Gullo Toyota of Conroe responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 23, 2026

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Employee Rating

I really appreciated the curtesy ride to pick up my daughter when the car was ready, as she was too young for a loaner and I was in meetings in Houston. More

by KATHLEEN_BYNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jan 23, 2026

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 23, 2026

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Employee Rating

I was very disappointed. My vehicle was towed to your facility on Thursday evening and I left two notes stating that the battery and alternator were not functioning. However, More

by paul.vita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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Jan 27, 2026

Gullo Toyota of Conroe responded

We're sorry to hear about your experience, Paul, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

Jan 27, 2026

Gullo Toyota of Conroe responded

We're sorry to hear about your experience, Paul, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

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