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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 7

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

June 11, 2026

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Employee Rating

"Excellent maintenance service at Gullo Toyota for my 2019 Lexus ES 350. Even though it's a Lexus, their technicians handled everything flawlessly. The service advisors were courteous, kept me updated th More

by Makayparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box , Joshua

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Jun 11, 2026

Gullo Toyota of Conroe responded

Pleased to learn our technicians took excellent care of your 2019 Lexus ES 350. Our advisors will be thrilled to hear their updates and efficient work got you back on the road quickly. We look forward to helping with your future maintenance. Grant Gullo grantgullo@gullo.net General Manager

June 11, 2026

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Employee Rating

Fast friendly easy to deal with. Quick in and out. Got a new tire when a nail was in it More

by JUSTMANN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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Jun 11, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with Gullo Toyota of Conroe. We’re glad our team could assist you quickly and efficiently. Your feedback is appreciated.

June 07, 2026

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Employee Rating

Very friendly and knowledgeable found a bad tire we didn’t know about and replaced it! Bring safe of the road is #1 to us! More

by LJCHEBRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jun 07, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience. We’re glad our team spotted that tire issue on your Toyota Highlander and got it replaced so you can stay safe on the road. Grant Gullo grantgullo@gullo.net General Manager

June 07, 2026

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Employee Rating

Wonderful service in my car. Kenny Johnson, Shane Phillips, and team always do a great job and are very professional. More

by Andrew C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Kenny Johnson

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Jun 07, 2026

Gullo Toyota of Conroe responded

It’s great to hear Shane and our team provided professional service for your Toyota. Thank you for the five-star review. We look forward to helping you again. Grant Gullo grantgullo@gullo.net General Manager

June 02, 2026

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Employee Rating

Everyone was very friendly and helpful. The buying process was quick and easy and the amount I received for my trade in was wonderful. Great experience! More

by 1969BURKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Jun 02, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your positive experience with your Toyota purchase. We’re glad Shane and our team were friendly, efficient, and provided a great trade-in offer. We look forward to helping you again. Grant Gullo grantgullo@gullo.net General Manager

June 01, 2026

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Employee Rating

The service was fast friendly and efficient, the waiting area was comfortable and clean. I liked being able to watch tv. More

by GINSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 01, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear the team delivered swift, welcoming, and thorough service, and that the seating area provided a relaxing atmosphere. Shane and our staff are glad you appreciated having the television while your Toyota was tended to. Thanks for the perfect rating. Grant Gullo grantgullo@gullo.net General Manager

May 31, 2026

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Employee Rating

Advisor was awesome and friendly. The service was quick. Did not receive a complimentary car wash like I typically do here. More

by maddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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May 31, 2026

Gullo Toyota of Conroe responded

Thanks for noting our team's service and quick turnaround. We appreciate your feedback about the car wash. Please contact us directly if you'd like to discuss your experience further at Gullo Toyota of Conroe.

May 31, 2026

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Employee Rating

Always professional and timely. Everyone is so helpful. Glad we chose Gullo to purchase our last 2 trucks. More

by sharonniebur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 31, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our team was professional, timely, and helpful throughout your last two Toyota truck purchases. We appreciate your trust and look forward to serving you again. Grant Gullo grantgullo@gullo.net General Manager

May 30, 2026

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Employee Rating

Prompt and thorough vey professional and courteous service. Exceeded my expectations for timing and detail More

by DONFORSYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Print
May 30, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our prompt and thorough service. We appreciate your feedback about our team's professionalism. Gullo Toyota of Conroe values your business.

May 27, 2026

Dealership Rating
Employee Rating

The service agent did not follow through with “helping out” on final charged invoice. I didn’t ask for “help” but he should have MINIMALLY delivered on what he said instead of talking me in circles and va More

by TLP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan

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May 30, 2026

Gullo Toyota of Conroe responded

Hello, Thank you for bringing this to our attention. Your feedback is very important to us, and we would like to speak with you about the level of communication and customer care you received from our Service Team. Can you please contact me at your earliest convenience? I appreciate your time. Sincerely, Paula Box Customer Relations Manager 936-442-4318

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