Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 6

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

June 24, 2026

Dealership Rating
Employee Rating

My experience was sub-par. It would have been nice to have my truck cleaned and vacuumed, nothing crazy. Jiffy Lube At least vacuums their customers vehicles when they get serv More

by beau.vermillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 28, 2026

Gullo Toyota of Conroe responded

Hello, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service, and we would like to speak with you about your recent experience with our Service Team. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations Manager 936-442-4318

Jun 28, 2026

Gullo Toyota of Conroe responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time, Beau. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

June 23, 2026

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I had a fantastic experience at Gullo Toyota of Conroe. The staff was incredibly welcoming, professional, and kept me updated every step of the way. They truly treat you like family here! More

by el_joven85
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 23, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear you enjoyed a smooth service visit for your Toyota Camry. Our team appreciated the opportunity to keep you informed and make you feel at home. We look forward to serving you again. Grant Gullo grantgullo@gullo.net General Manager

June 23, 2026

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Very professional and helpful dealership! From start to finish they team Was wonderful and knowledgeable More

by jenny Jacobs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Jun 23, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear that our team provided professional and helpful service on your Toyota Highlander Hybrid. Thanks for the five-star review, and we look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

June 19, 2026

Dealership Rating
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Efficient and cheerful employees. Timely service visit. Erika is always friendly and makes me smile! More

by mlmorrow0052
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erika

Jun 19, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our team's effort at Gullo Toyota of Conroe. We appreciate your kind words.

June 17, 2026

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Employee Rating

I trust Gullo Toyota completely. They have been servicing my RAV4 since I moved to Texas two years ago. They have always treated me with professional kindness, provided a comfortable More

by ToyotaLady
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Jun 17, 2026

Gullo Toyota of Conroe responded

Thank you for trusting us with your Toyota RAV4 maintenance over the past two years. We’re glad our team’s courtesy and welcoming waiting area have kept you comfortable while ensuring your vehicle runs smoothly. We look forward to supporting you on future visits. Grant Gullo grantgullo@gullo.net General Manager

June 17, 2026

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Always a positive experience, very efficient, kind and informative. Will keep coming back that’s for sure More

by ariellcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Jun 17, 2026

Gullo Toyota of Conroe responded

We appreciate your continued trust in Gullo Toyota of Conroe. Thank you for sharing your positive experience with our team.

June 13, 2026

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Employee Rating

The warranty should of covered the cost of the freon. But it didn't so im not satisfied with toyota warranty More

by jmrtnz470
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Recommend Dealer
Yes
Jun 15, 2026

Gullo Toyota of Conroe responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gullo Toyota of Conroe are glad to have you as a customer. Grant Gullo grantgullo@gullo.net General Manager

June 13, 2026

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Employee Rating

Love this dealership that's why I keep coming back very nice very pleasant. I will keep coming back. More

by KOLAJA01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Jun 13, 2026

Gullo Toyota of Conroe responded

Thank you for your loyalty to Gullo Toyota of Conroe. We appreciate your continued support.

June 12, 2026

Dealership Rating
Employee Rating

I see a lack of a friendly welcome and, frankly, shortcomings in helping with the questions I am seeking answers to. Whenever I ask something, I am consistently being referred to someone else instea More

by melikekoc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

June 12, 2026

Dealership Rating
Employee Rating

Mr. Kenny was very helpful getting my car maintenance done. Excellent customer service! Please give this man a raise. More

by 2kiwisandlime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Mr. Kenny

Jun 12, 2026

Gullo Toyota of Conroe responded

Our team appreciates your feedback on the service you received. Thank you for choosing Gullo Toyota of Conroe.

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