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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 6

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
180 Reviews
4.6

180 Reviews

Write a Review

180 Reviews of Shane Phillips

May 04, 2026

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Employee Rating

Continue to have the same car problem after taken vehicle multiple times with Toyota mechanics. Vehicle has not been fixed, I have the same problem and they provide each time a different diagnostic. Poor cus More

by RAQUEL_WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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May 07, 2026

Gullo Toyota of Conroe responded

Hello, Thank you for bringing this to our attention. Your feedback is very important to us, and I would like to speak with you. Please contact me at your earliest convenience. Sincerely, Service Manager Maxine Matamoros 936-442-4319

May 03, 2026

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Employee Rating

Good service and trusted workmanship. I can bet certain that the job is done well More

by revbedev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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May 04, 2026

Gullo Toyota of Conroe responded

We’re delighted to hear you’re confident in our workmanship. Thank you for trusting us with your Toyota Tundra. We look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

May 03, 2026

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Employee Rating

Love being able to schedule my appointment when it is convenient for me. Service is usually done in a timely manner. More

by Sniffies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

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May 03, 2026

Gullo Toyota of Conroe responded

We appreciate the five-star rating. It’s great to hear our scheduling system fit your needs and that your Toyota service was completed promptly. Paula is pleased we could provide a smooth experience. Grant Gullo grantgullo@gullo.net General Manager

May 03, 2026

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Employee Rating

Allen did a good job communicating on what the progress of my truck was. He also got me a loaner which was very helpful since it was a 2 week repair. More

by MCOOLEY1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Allen

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May 03, 2026

Gullo Toyota of Conroe responded

Thank you for the five-star review. We’re glad our team kept you updated on your Toyota Tacoma’s progress and that the loaner made the two-week repair more convenient. We appreciate your trust in us. Grant Gullo grantgullo@gullo.net General Manager

May 02, 2026

Dealership Rating
Employee Rating

Very professional service a a a a a a a a a a a a More

by JASON.ELLESTAD
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 03, 2026

Gullo Toyota of Conroe responded

It’s great to hear you found our team professional while servicing your Toyota Tundra. Thank you for the perfect rating and we hope to see you again soon. Grant Gullo grantgullo@gullo.net General Manager

May 01, 2026

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Employee Rating

A pleasure taking my vehicle in and all was very painless and the service area is very nice to be in. More

by WARP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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May 02, 2026

Gullo Toyota of Conroe responded

Thank you for trusting us with your Toyota Tacoma. We’re glad the visit was smooth and that you found our service area comfortable. Grant Gullo grantgullo@gullo.net General Manager

May 01, 2026

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Employee Rating

Everything as promised. Very efficient and actually much faster than expected. I always get get service here More

by JEFF.GLAJCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 01, 2026

Gullo Toyota of Conroe responded

Great to hear we fulfilled our promise and completed your Avalon Hybrid service sooner than expected. We’re happy our team could deliver a smooth, efficient visit. Thank you for trusting us with your Toyota each time. Grant Gullo grantgullo@gullo.net General Manager

April 30, 2026

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Employee Rating

Good service. Received my SUV back in less than 1 hour. Service was reasonably priced. More

by MWROUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 01, 2026

Gullo Toyota of Conroe responded

Thank you for noting the fast turnaround on your Toyota RAV4 and fair pricing. We’re glad to have met your needs so efficiently. We look forward to helping you again. Grant Gullo grantgullo@gullo.net General Manager

April 30, 2026

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Employee Rating

Gullo alwayas provides excellent service. They were quick to schedule my service, courteous and informative about what I needed for my car. They kept me informed throughout the process. The More

by DSSCHEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Apr 30, 2026

Gullo Toyota of Conroe responded

It’s great to hear that quick scheduling, courteous service and a loaner car kept your Toyota Crown maintenance on track. Keeping you informed throughout the process is important to our team. Thank you for recommending us and for your continued trust. Grant Gullo grantgullo@gullo.net General Manager

April 29, 2026

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Employee Rating

This Toyota place can be great just a bit slow at times. But have great,knowledgeable workers. More

by angeliaj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Dan

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May 01, 2026

Gullo Toyota of Conroe responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gullo Toyota of Conroe. Grant Gullo grantgullo@gullo.net General Manager

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