180 Reviews
Write a Review180 Reviews of Shane Phillips
March 29, 2026
The sales floor is pretty fluid, friendly, efficient! Team is knowledgeable and the Finance team superb, top notch. The service team is very friendly and their lobby has a top tier level of amenities for Team is knowledgeable and the Finance team superb, top notch. The service team is very friendly and their lobby has a top tier level of amenities for the demographic they serve. Matt Netunno is an excellent service Manager! And their intake is at Chick-fil-A drive through level. The only down, is their back log and service times. A bit long, but understandable due to the volume of business they get! Nonetheless, between the Toyota legacy and thei customer service culture, this dealer is a no brainer. More
Other Employees Tagged: Andy Ritter, Paula Box , Matt Netunno
March 29, 2026
First time here called got a 8:40 am appointment got there app 8:15 didn’t get out of there till 12:45 ridiculous for an oil change just moved here from out of state Have two Toyota’s don’t know if there app 8:15 didn’t get out of there till 12:45 ridiculous for an oil change just moved here from out of state Have two Toyota’s don’t know if I will use this dealership again know one told me about a car rental I didn’t think a simple oil change would take that long especially after making an appointment Just ???? More
Other Employees Tagged: Maxine .
March 28, 2026
Diego Mireles exceeded my expectations. I thought I was going to be there longer than I actually had to… Thank you to Ms. Matamoros for expediting my side view mirror assembly replacement I thought I was going to be there longer than I actually had to… Thank you to Ms. Matamoros for expediting my side view mirror assembly replacement ! More
Other Employees Tagged: Maxine . , Diego Mirieles
March 28, 2026
March 27, 2026
Very friendly. I did not have an appointment but they got me right in. I like the fact they show with pictures the items that need to be completed. I did not have an appointment but they got me right in. I like the fact they show with pictures the items that need to be completed. More
Other Employees Tagged: Maxine .
March 21, 2026
Was over charged for my service . Took 4 phone calls before I was called back to get my 56 dollar over charge credited to my account . Along with a 2 hr wait to hv oil change and tire Took 4 phone calls before I was called back to get my 56 dollar over charge credited to my account . Along with a 2 hr wait to hv oil change and tires rotated . Plus light bulb replaced which I told my service rep that this was needed . When I booked my appointment. More
Other Employees Tagged: Maxine . , Joel Borbor

