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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 9

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

Write a Review

215 Reviews of Shane Phillips

May 13, 2026

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Employee Rating

Still have issue with front driver door. Car says close sensor thinks not. After two visits. Mechanic can’t replicate issue. This morning it happen again wife video the situation. Will need More

by BJCAIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 14, 2026

Gullo Toyota of Conroe responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that we fell short here. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Grant Gullo grantgullo@gullo.net General Manager

May 13, 2026

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Employee Rating

Thanks to the whole Gullo team. I'm new to town and went yesterday and drove off on the first try. If you're looking for something cool for Texas, look for Andres Bonne. He'll get y More

by EMPORIUMNAILSMX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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May 13, 2026

Gullo Toyota of Conroe responded

It’s great to hear you drove off in a Toyota Camry on your first visit. We’re glad our team could help you feel at home in Conroe and Shenandoah. Please reach out if there’s anything else we can do for you. Grant Gullo grantgullo@gullo.net General Manager

May 13, 2026

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Employee Rating

The service was very very very very very very very very very very very good. More

by RONFOLWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 13, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with your Toyota 4Runner service. We’re delighted to know our team provided such outstanding care. We appreciate your 5-star rating. Grant Gullo grantgullo@gullo.net General Manager

May 12, 2026

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Employee Rating

QUICK AND GOOD CUSTOMER SERVICE, VERY ATTENTIVE TO CUSTOMERS QUESTIONS AND CONCERNS, CHECK OUT WAS EASY TOO More

by PRINCESSWHITE449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Print
May 12, 2026

Gullo Toyota of Conroe responded

We’re glad our team could address your questions and concerns promptly and make the checkout seamless. It’s great to know your Toyota Highlander received efficient attention. Thank you for trusting us and we look forward to helping you again. Grant Gullo grantgullo@gullo.net General Manager

May 05, 2026

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Employee Rating

Very good service. Got me right in and replaced the battery. Less than 1 hour total. More

by dalydw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Mathew

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May 05, 2026

Gullo Toyota of Conroe responded

Thank you for sharing how efficiently we fitted a new battery in your Camry. We’re glad we could have you back on the road in under an hour and look forward to serving you again. Grant Gullo grantgullo@gullo.net General Manager

May 04, 2026

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Employee Rating

Continue to have the same car problem after taken vehicle multiple times with Toyota mechanics. Vehicle has not been fixed, I have the same problem and they provide each time a different diagnostic. Poor cus More

by RAQUEL_WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

Print
May 07, 2026

Gullo Toyota of Conroe responded

Hello, Thank you for bringing this to our attention. Your feedback is very important to us, and I would like to speak with you. Please contact me at your earliest convenience. Sincerely, Service Manager Maxine Matamoros 936-442-4319

May 03, 2026

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Employee Rating

Good service and trusted workmanship. I can bet certain that the job is done well More

by revbedev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

Print
May 04, 2026

Gullo Toyota of Conroe responded

We’re delighted to hear you’re confident in our workmanship. Thank you for trusting us with your Toyota Tundra. We look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

May 03, 2026

Dealership Rating
Employee Rating

Love being able to schedule my appointment when it is convenient for me. Service is usually done in a timely manner. More

by Sniffies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

Print
May 03, 2026

Gullo Toyota of Conroe responded

We appreciate the five-star rating. It’s great to hear our scheduling system fit your needs and that your Toyota service was completed promptly. Paula is pleased we could provide a smooth experience. Grant Gullo grantgullo@gullo.net General Manager

May 03, 2026

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Employee Rating

Allen did a good job communicating on what the progress of my truck was. He also got me a loaner which was very helpful since it was a 2 week repair. More

by MCOOLEY1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Allen

Print
May 03, 2026

Gullo Toyota of Conroe responded

Thank you for the five-star review. We’re glad our team kept you updated on your Toyota Tacoma’s progress and that the loaner made the two-week repair more convenient. We appreciate your trust in us. Grant Gullo grantgullo@gullo.net General Manager

May 02, 2026

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Employee Rating

Very professional service a a a a a a a a a a a a More

by JASON.ELLESTAD
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Print
May 03, 2026

Gullo Toyota of Conroe responded

It’s great to hear you found our team professional while servicing your Toyota Tundra. Thank you for the perfect rating and we hope to see you again soon. Grant Gullo grantgullo@gullo.net General Manager

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