Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 10

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
237 Reviews
4.6

237 Reviews

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237 Reviews of Shane Phillips

May 30, 2026

Dealership Rating
Employee Rating

Prompt and thorough vey professional and courteous service. Exceeded my expectations for timing and detail More

by DONFORSYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

May 30, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our prompt and thorough service. We appreciate your feedback about our team's professionalism. Gullo Toyota of Conroe values your business.

May 27, 2026

Dealership Rating
Employee Rating

The service agent did not follow through with “helping out” on final charged invoice. I didn’t ask for “help” but he should have MINIMALLY delivered on what he said instead of talking me in circles and va More

by TLP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan

May 30, 2026

Gullo Toyota of Conroe responded

Hello, Thank you for bringing this to our attention. Your feedback is very important to us, and we would like to speak with you about the level of communication and customer care you received from our Service Team. Can you please contact me at your earliest convenience? I appreciate your time. Sincerely, Paula Box Customer Relations Manager 936-442-4318

May 26, 2026

Dealership Rating
Employee Rating

It was a pleasure purchasing my 2026 Toyota Camry from this Dealership. Everyone from the Sales Team to the Finance Manager made this transaction as seamless as possible. More

by CHARLIE.CARLOS
Recommend Dealer
Yes

Other Employees Tagged: Andy Ritter

May 26, 2026

Gullo Toyota of Conroe responded

We’re thrilled you chose us for your 2026 Toyota Camry purchase. Our sales and finance teams are glad it went smoothly. Enjoy your new Camry and thanks for the five-star review. Grant Gullo grantgullo@gullo.net General Manager

May 25, 2026

Dealership Rating
Employee Rating

I so happy with the service, it was quick. Allen the adviser was so helpful, and the place atmophere was quiet , and clean place . More

by edwinb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box , Allen the adviser

May 25, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our team provided quick, attentive service in a calm, clean environment. Thank you for trusting us with your Toyota Corolla; we look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

May 24, 2026

Dealership Rating
Employee Rating

Everyone was great and turnaround was as stated! Was very pleased with all of the staff and quality of work. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Gullo Toyota of Conroe responded

Thank you for letting us know we met your expectations on turnaround and work quality for your Toyota Tundra. Our service team, including Shane, Maxine, Andy, and Paula, will be thrilled to hear your kind words. We appreciate your trust and look forward to helping again. Grant Gullo grantgullo@gullo.net General Manager

May 24, 2026

Dealership Rating
Employee Rating

This wasvthe best vehicle buying experience of my entire life.Im 50 years old and have never had such a pleasant experience i was in and out in under 2 hours. More

by ELLISDEE1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Mateo Villarreal

May 24, 2026

Gullo Toyota of Conroe responded

We’re thrilled that your used Toyota Tacoma purchase was the best buying experience you’ve ever had. It’s great to know we could complete everything in under two hours. Thank you for sharing your feedback and for choosing Toyota. Grant Gullo grantgullo@gullo.net General Manager

May 21, 2026

Dealership Rating
Employee Rating

I won't go to any other dealer in this area! Personable and reliable people on their Service Dept. Thank you! More

by gendergsp1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Jeremy Clifton

May 21, 2026

Gullo Toyota of Conroe responded

Knowing our team was both personable and reliable means a lot. Thank you for trusting us with your Toyota Highlander; we look forward to assisting you next time. Grant Gullo grantgullo@gullo.net General Manager

May 21, 2026

Dealership Rating
Employee Rating

The dealership have a great customer service that will take care of you and your needs. More

by andrew.sayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Gullo Toyota of Conroe responded

Thank you for highlighting our customer service. We’re glad we could take care of your Toyota’s needs and look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

May 20, 2026

Dealership Rating
Employee Rating

Fast and good service. People have attention in the customer. I really appreciate the Gullo Toyota team. More

by Eloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box

May 20, 2026

Gullo Toyota of Conroe responded

We appreciate you recognizing our fast and attentive service. Your kind words about the Toyota team’s efforts mean a lot. We look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

May 17, 2026

Dealership Rating
Employee Rating

Great service, very efficient. Provided feedback on future maintenance. Need to work on the pricing. Keep up the great work. More

by imolinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Gullo Toyota of Conroe responded

Shane and our service team appreciate your five-star rating and are glad you found the process efficient and the maintenance recommendations helpful. We’ll take your feedback on pricing to heart. Thank you for trusting us with your Toyota. Grant Gullo grantgullo@gullo.net General Manager

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