Shane Pratt
Shane Pratt at Hayes Chrysler Dodge Jeep of Gainesville

Shane Pratt

Sales Manager

Hayes Chrysler Dodge Jeep of Gainesville

3115 Frontage Road
Gainesville, GA 30504

Contact Me
4.7
43 Reviews

Hello, I'm Shane Pratt, a car salesman who takes immense pride in my work and is committed to delivering outstanding customer experiences. With years of experience in the automotive industry, I have developed a deep understanding of the needs and desires of car buyers. My goal is to ensure that every customer I work with receives personalized attention, expert guidance, and a memorable car buying journey. As a passionate car salesman, I am driven by my love for cars and my desire to create exceptional customer experiences. With extensive knowledge of the industry and a commitment to outstanding service, I am dedicated to helping customers find their perfect vehicle and ensuring their satisfaction every step of the way. Whether you're a first-time buyer or a seasoned car enthusiast, I'm here to provide you with a stress-free and enjoyable car buying experience. Let's work together to make your automotive dreams a reality.

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

4.7

43 Reviews

Write a Review

43 Reviews of Shane Pratt

February 26, 2026

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Employee Rating

I was harassed about monies I owed days after I got the keys to my truck and left. This was done by Shane and Stephen, the Sales Managers. More

by easynuhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 22, 2026

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Employee Rating

I drove 1. 5 hours to get to this dealership, and it was worth it. Ryan and Shane are amazing people. Ryan went above and beyond to help me. This was the first o More

by jdubose2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan was my salesman. He works in the used car lot and I wanted to stay working with him.

Feb 23, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

It was our honor to serve you. Thank you so much for the heartfelt review, it means the world knowing you loved shopping with us. Congrats on your new 2026 RAM 2500! If you ever need further assistance, know you have a family here at Hayes ready to assist you. Have a great week!

February 22, 2026

Dealership Rating
Employee Rating

I drove 1. 5 hours to get to this dealership, and it was worth it. Ryan and Shane are amazing people. Ryan went above and beyond to help me. This was the first o More

by jdubose2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan was my salesman. He works in the used car lot and I wanted to stay working with him.

Feb 23, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

From the bottom of our hearts, thank you for this review. We are so glad you felt welcomed and cared for at our dealership. We work hard to provide an amazing customer experience because you deserve it. Congratulations on your new truck and welcome to the Hayes family! We look forward to serving you for the years to come. If you have any questions about your new 2026 RAM 2500 or need anything else, please don't hesitate to reach out! See you again soon!

February 07, 2026

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Employee Rating

He was very nice very knowledgeable and very helpful during the whole process would highly recommend him More

by wntraylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Camacho

Feb 11, 2026

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so happy you felt well helped throughout the entire process! Thank you for the recommendation and we hope you have a wonderful day!

December 20, 2025

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Employee Rating

Alexis did a great job of being there even after the purchase of the vehicle to make sure everything got done correctly and answer any questions that popped up More

by B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Jimenez , Morgan in the ‘we owe’ was a huge help

Dec 30, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re thrilled to hear that Alexis went above and beyond after your purchase to ensure everything was handled smoothly. Our care doesn't stop when you drive away! We hope you’re loving your new vehicle and look forward to working with you again. Thank you for your support!

December 16, 2025

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Hayes has always been there when our family is looking for a vehicle! Always welcoming and ready to help! More

by tabitha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Jimenez , Ryan, Bowen

Dec 17, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for the kind words, Tabitha! We’re thrilled you and your family feel welcomed and supported every time you visit. It’s our pleasure to provide a warm, friendly environment where finding the right vehicle is easy and enjoyable. We look forward to helping you and your family again in the future. Have a fantastic day!

December 11, 2025

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Employee Rating

Sales department personnel were very friendly, helpful, and overall bent over backwards for me and my wife. More

by tganderson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suggest you update the survey template!, Ryan, Bowen, David Smith,

Dec 17, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for taking the time to share your experience! It's wonderful to hear that our sales team was friendly, helpful, and went above and beyond to assist you and your wife. We strive to make every interaction feel caring and personal, and stories like yours inspire us to keep it up! We can't wait to see you both again when you're ready for your next visit. Have an amazing day!

November 14, 2025

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Employee Rating

Every one was friendly and nice and all working together to make sure all your needs were met More

by terekaj
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bowen

Nov 19, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Our team is always working hard to make sure you're satisfied with the service and product you receive. We’re grateful you took the time to share how friendly and helpful everyone was! Thank you for trusting us to get the job done right and we look forward to taking care of you again. Welcome to the family!

October 13, 2025

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Employee Rating

Jonathan was very helpful in all aspects of our purchase However, the detail department could’ve been better. There was spots all over the inside of the truck in the windows were terrible. More

by hotrodq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle was awesome!

Oct 16, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much for your feedback. We're incredibly sorry for how your vehicle was presented to you - we dropped the ball this time. We are, however, glad Jonathan made your buying experience great! If there's anything else we can do for you, please let us know!

October 12, 2025

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Employee Rating

Jon did everything to make this car buying experience exceptional. He never once made me feel pressured. He walked us through the whole process with ease. I love my new grand Cherokee L! Thank you More

by jamestracyward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Brewer

Oct 16, 2025

Hayes Chrysler Dodge Jeep of Gainesville responded

You can always count on the Hayes team to give you a pressure-free experience! We understand how important choosing the right car is and we want to be of help, not harm! We're so thrilled you're enjoying your new Grand Cherokee L! If there's anything else we can do for you, please let us know!

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