Shannon Monroe
Shannon Monroe at Champion Chevrolet

Shannon Monroe

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
421 Reviews
4.8

421 Reviews

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421 Reviews of Shannon Monroe

January 01, 2026

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Employee Rating

Split off the road a little bit Shannon was amazing as my service advisor. He was very knowledgeable when it came to explaining each thing that I had to have done, why I was having it done, and the pricing. More

by ittybittyb22
Service Price Transparency
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Recommend Dealer
Yes

January 01, 2026

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Champion Chevrolet is not only a Cadillac dealership delivering excellent service and parts. The staff are kind and knowledgeable. One important aspect for me is I am not treated like an “ignorant woma More

by angelawhicks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman

December 29, 2025

Dealership Rating
Employee Rating

Excellent service and excellent customer service. Always very helpful and never a long wait time. More

by bevieosborne
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard

December 26, 2025

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Employee Rating

Was my first time at this dealer and they are an awesome place will be back for my next purchase and my continued service and I live a hour and a half away!! More

by zakauten
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cletis Greene, Neil Chapman

December 19, 2025

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The entire staff from sales to service are polite and courteous. They make you feel welcome. More

by SLOONEY2353
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Trade-in Experience
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Recommend Dealer
Yes

December 19, 2025

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Everything was great except for the price. I have never had my truck serviced anywhere but Champion. But, $100.00 oil changes are about to get out of reach.! More

by JEFF.ANDREWS
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2025

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Always get you in and out as quick as possible. Especially quick this time around. More

by TNBMAN517
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard

December 15, 2025

Dealership Rating
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They always do good work the first time. Maintenance on a 2015 truck at a dealership is somewhat expensive but it's worth it knowing things are getting done correctly every time. More

by chiefmarkjohnson
Service Price Transparency
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Recommend Dealer
Yes

December 14, 2025

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Excellent service every time I visit! Staff is always friendly and welcoming. I greatly appreciate the efficiency from the point I show up for my service appointment until the end when pa More

by sandpilk
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

Friendly staff and fair prices. They do all my service. Very trustworthy highly recommend them More

by ronbanton
Service Price Transparency
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Recommend Dealer
Yes
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