Shannon Monroe | Page 47

Four trips to get my HHR repaired. I brought my HHR in for repair. At that time approximately 2 months ago, I had a coupon for an all points inspection so since I was hearing noises in I brought my HHR in for repair. At that time approximately 2 months ago, I had a coupon for an all points inspection so since I was hearing noises in the front of the vehicle I thought this would find the problem. But, after the inspection the service person advised me that no problems were found. I drove the vehicle for a couple more weeks continuing to hear the noise. So, I got an appointment and returned to have the vehicle checked again. This time I was advised that the noise could not be located. But, that I had a left front abs sensor bad. Due to the cost of this service/parts I did not have anything done at that time. Checking my records at home I found that the whole drum and sensor unit was replaced and were within warranty (the service person I believe was Terry) did not advise me of this info instead I was charged again just for bringing it in? I called the salesman Lloyd Fleenor who I bought the car from when it was new, to discuss the problem. He immediately contacted the service manager and told me to bring the HHR in anytime when it made the noise. I advised him it always made the noise. So he had Shannon Monroe call me to set up a time to again check it out. Shannon was very helpful and advised me of the warranty coverage. However, I still had to wait 4 days to take it in for repair. At that time the found after test driving it for the 1st time out of all the visits, that the other front hub had gone bad and was the source of the noise. I ended up paying $455 for that repair. There seem to be no concern about how many times I had brought the vehicle in for repair and nothing was done. Until this problem I had confidence in the service department. Now, not so much. I thin Mr. Fleenor is one of the top employees at Champion. More

by mr.blevins Verified Customer Verified Customer

Report | Print

Oil change Good mojo was the teams demeanor upon entering dealership we have always used this dealer and intend to come back in the future thank you Good mojo was the teams demeanor upon entering dealership we have always used this dealer and intend to come back in the future thank you More

by LISA.COGGINS Verified Customer Verified Customer

Report | Print

Cruze I liked the way Bryan. Handled the sale. He was very knowledgeable and business like with no pressure. The friendliness of the staff made the transac I liked the way Bryan. Handled the sale. He was very knowledgeable and business like with no pressure. The friendliness of the staff made the transaction go smooth.u I was completely satisfied with the deal. More

by SHIRLEYKILGORE Verified Customer Verified Customer

Report | Print

Unexpected trip to Champion Chevrolet The work was diagnosed and completed in good time! Everyone was very courteous and professional. Would recommend Champion Chevrolet to anyone. The are The work was diagnosed and completed in good time! Everyone was very courteous and professional. Would recommend Champion Chevrolet to anyone. The areas they worked on the truck were cleaner than when they found them. Just a real professional job. More

by Mike and Patti Robinson Verified Customer Verified Customer

Report | Print

First scheduled maintenance. Everyone was friendly and the service work was completed in a timely manner. The waiting area was clean and inviting. I was not pestered by any sale Everyone was friendly and the service work was completed in a timely manner. The waiting area was clean and inviting. I was not pestered by any sales people while I was walking around. More

by JWSALYER Verified Customer Verified Customer

Report | Print

Great experience Had a safety recall while it was in there had it serviced.... all the work was done in a timely manner... the person at the check out was also so nice Had a safety recall while it was in there had it serviced.... all the work was done in a timely manner... the person at the check out was also so nice and helpful she was really easy to complete the process More

by GRAMPYGREEAR Verified Customer Verified Customer

Report | Print

Pleasing Every aspect of the dealership is outstanding. Management, sales, service to the help desk are extraordinary over the top. I recommend to seek any ser Every aspect of the dealership is outstanding. Management, sales, service to the help desk are extraordinary over the top. I recommend to seek any service that you are need of from this dealership as they have an unmatched crew who will help you with professionalism, honesty, integrity and without delay. Hats off to the greatest dealership. More

by jlaadkins Verified Customer Verified Customer

Report | Print

Excellent service for oil and filter change. Excellent customer service and quality of work. No appointment necessary. Employees are very nice and friendly, Clean, efficient work. I would highl Excellent customer service and quality of work. No appointment necessary. Employees are very nice and friendly, Clean, efficient work. I would highly recommend this service center. More

by CHIRICAV Verified Customer Verified Customer

Report | Print