Shannon Monroe | Page 47

They looked after me on an expensive job. It could have been worse. Thank you. It could have been worse. Thank you. More

by WJGAINES Verified Customer Verified Customer

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Very good customer service My new vehicle purchasing experience was very good. I was treated well by everyone at the sales department. I received what I needed on my trade in as My new vehicle purchasing experience was very good. I was treated well by everyone at the sales department. I received what I needed on my trade in as well. Overall a good experience. I will go back. More

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They r very professional. I was updated as needed They r professional and worked to fix the air conditioner on my truck he service dept was been clean. The service reps were friendly and they have the They r professional and worked to fix the air conditioner on my truck he service dept was been clean. The service reps were friendly and they have the attitude they want to help the customer More

by lwmiller49 Verified Customer Verified Customer

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Very Good Service on Cadillac Escalade was performed under warranty and done exceptional!! Thanks!!! I will return for any other work that needs to be done Service on Cadillac Escalade was performed under warranty and done exceptional!! Thanks!!! I will return for any other work that needs to be done on my wife's vehicle! More

by DOUGHERTY3555 Verified Customer Verified Customer

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Exceptional Professionals The owners of Champion are phenomenal people! The staff are well extremely friendly. The service department ie excellent. I trust them with my vehicl The owners of Champion are phenomenal people! The staff are well extremely friendly. The service department ie excellent. I trust them with my vehicle and if there was a problem that need to be fixed I feel comfortable in knowing it would be fixed right. More

by Ktdavis555 Verified Customer Verified Customer

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Championship service! There is no better place to take my Cobalt for service than Champion Chevrolet. They inspect the whole car for anything that could be off, and always There is no better place to take my Cobalt for service than Champion Chevrolet. They inspect the whole car for anything that could be off, and always let you know if they find something. The price can't be beat, and you don't even need an appointment for an oil change. A dealership is always the best choice for car service as they are trained in the maintenance of the cars they make and only use certified parts. More

by BANDGIRL Verified Customer Verified Customer

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Satisfied . They've been very friendly and helpful. Services have been prompt and satisfying. Waiting areas are comfortable. Very clean restrooms. Hours of servic They've been very friendly and helpful. Services have been prompt and satisfying. Waiting areas are comfortable. Very clean restrooms. Hours of service are well appreciated and convenient. More

by REMOMOM1313NTN Verified Customer Verified Customer

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My Review Excellent Service visit in every aspect, from beginning to end including service rep interaction and service request performance. The estimated time f Excellent Service visit in every aspect, from beginning to end including service rep interaction and service request performance. The estimated time for the service to be completed was accurate. It was a pleasant visit that resulted in satisfaction. More

by ottingers Verified Customer Verified Customer

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Excellent service! Worked me really got in without an appt for oil change and service! Quick work and left driver area clean. Very easy in and out. Worked me really got in without an appt for oil change and service! Quick work and left driver area clean. Very easy in and out. More

by AIKENMA Verified Customer Verified Customer

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Four trips to get my HHR repaired. I brought my HHR in for repair. At that time approximately 2 months ago, I had a coupon for an all points inspection so since I was hearing noises in I brought my HHR in for repair. At that time approximately 2 months ago, I had a coupon for an all points inspection so since I was hearing noises in the front of the vehicle I thought this would find the problem. But, after the inspection the service person advised me that no problems were found. I drove the vehicle for a couple more weeks continuing to hear the noise. So, I got an appointment and returned to have the vehicle checked again. This time I was advised that the noise could not be located. But, that I had a left front abs sensor bad. Due to the cost of this service/parts I did not have anything done at that time. Checking my records at home I found that the whole drum and sensor unit was replaced and were within warranty (the service person I believe was Terry) did not advise me of this info instead I was charged again just for bringing it in? I called the salesman Lloyd Fleenor who I bought the car from when it was new, to discuss the problem. He immediately contacted the service manager and told me to bring the HHR in anytime when it made the noise. I advised him it always made the noise. So he had Shannon Monroe call me to set up a time to again check it out. Shannon was very helpful and advised me of the warranty coverage. However, I still had to wait 4 days to take it in for repair. At that time the found after test driving it for the 1st time out of all the visits, that the other front hub had gone bad and was the source of the noise. I ended up paying $455 for that repair. There seem to be no concern about how many times I had brought the vehicle in for repair and nothing was done. Until this problem I had confidence in the service department. Now, not so much. I thin Mr. Fleenor is one of the top employees at Champion. More

by mr.blevins Verified Customer Verified Customer

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