Shannon Sousa | Page 10

Shannon was very helpful and had great customer service skills. She even went out of her way to apply a loose screw on my license plate. Now that is excellent service! skills. She even went out of her way to apply a loose screw on my license plate. Now that is excellent service! More

by JBHAGAVAN3 Verified Customer Verified Customer

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Excellence in Customer Service Always the best feeling when you deal with the service and sales personnel at Dirito Brothers. They are professional and courteous and go the extra m Always the best feeling when you deal with the service and sales personnel at Dirito Brothers. They are professional and courteous and go the extra mile. Thanks for a job well done. More

by eric.throne.csr Verified Customer Verified Customer

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Very friendly and professional service. Excellent customer service. I would definitely return for all future service related needs or sissies. I was also very impressed with the follow up call to mak customer service. I would definitely return for all future service related needs or sissies. I was also very impressed with the follow up call to make sure I was satisfied. More

by james@treetopsfarm.net Verified Customer Verified Customer

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My service agent was great. Most the the personnel were respecting the need to wer masks and social distance, but not all. Disconcerting and disrespectful. respecting the need to wer masks and social distance, but not all. Disconcerting and disrespectful. More

by PAULAGUNDER Verified Customer Verified Customer

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SAAB service My 2003 SAAB had a problem requiring it to be towed in. After it arrived I was promptly contacted to let me know the car was there. Later that day I My 2003 SAAB had a problem requiring it to be towed in. After it arrived I was promptly contacted to let me know the car was there. Later that day I was given a diagnosis and an estimate. The car was repaired the next day and ready to be picked up the day after. I have had great service here since the car was new. More

by JOHN.DILL Verified Customer Verified Customer

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Everything was fine. The only disappointment was that I was expecting a car wash. Maybe that is no longer included. Wish I knew if I was supposed to request it. was expecting a car wash. Maybe that is no longer included. Wish I knew if I was supposed to request it. More

by rrrranch Verified Customer Verified Customer

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I came in for my 10K service & the Dirito staff was excellent. I am ready to live there I love them so much. Yes I’m moving in. excellent. I am ready to live there I love them so much. Yes I’m moving in. More

by FASTE123 Verified Customer Verified Customer

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Excellent service/friendly service rep. WE always get great service. Shannon is the service rep we always book with and she is extremely efficient, friendly and a pleasure to deal with. We WE always get great service. Shannon is the service rep we always book with and she is extremely efficient, friendly and a pleasure to deal with. We always get updates quickly if anything is found beyond the current service. We've owned 6 or 7 VW's over the years and on top of the fact we like the cars it is the great service that keeps us coming back. More

by PCOMPAGLIA Verified Customer Verified Customer

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I had a very good experience when I took my car in, they were very organized, clean and efficient. I very much enjoyed coming in. were very organized, clean and efficient. I very much enjoyed coming in. More

by jensenclaire102 Verified Customer Verified Customer

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AWESOME I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you More

by ECHENDU2 Verified Customer Verified Customer

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