Shannon Sousa | Page 11

Excellent service Dwane and Shannon are the best Took Excellent service Dwane and Shannon are the best Took care of the issues and kept me informed of the progress Thank you for the good service Excellent service Dwane and Shannon are the best Took care of the issues and kept me informed of the progress Thank you for the good service More

by claytonautoserv Verified Customer Verified Customer

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Excellent customer service!! Helpful, clear explanations. Competent and considerate. Wish it was less expensive but that’s not their fault. Will use again. Thank you. explanations. Competent and considerate. Wish it was less expensive but that’s not their fault. Will use again. Thank you. More

by Karen Verified Customer Verified Customer

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Excellent service. 30K service. My car runs beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. More

by bcheney0 Verified Customer Verified Customer

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Very Impressed! My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW per My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW personnel. I would like to give a shout out to Marina for keeping me up to date with the latest updates with my car's service. More

by ASHEN92 Verified Customer Verified Customer

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Keep up the good works guys, and thank you for being out there at these Challenging times, stay safe and healthy God Bless You all. there at these Challenging times, stay safe and healthy God Bless You all. More

by LILIBUDDS Verified Customer Verified Customer

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I was trying to avoid this survey because I was not happy with the last service call. There was adblue diesel additive spilled down the side when I picked up the car. Also they quote one service price on the with the last service call. There was adblue diesel additive spilled down the side when I picked up the car. Also they quote one service price on the website and it’s always higher once I get to the shop. Sorry but that is not awesome service. More

by TDI owner Verified Customer Verified Customer

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New car purchases Sense 2016 my family has brought 3 new VW.'s. A 2016 GLI SEL, 2017 JETTA 1.4 S and a 2019 GOLF 1.4SE. All with sales person Erin Scordelis. Sense 2016 my family has brought 3 new VW.'s. A 2016 GLI SEL, 2017 JETTA 1.4 S and a 2019 GOLF 1.4SE. All with sales person Erin Scordelis. More

by LARRY2472 Verified Customer Verified Customer

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We are always pleased with the service we receive from these folks!!! Been customers for years. Service department is top notch - always personable and professional. these folks!!! Been customers for years. Service department is top notch - always personable and professional. More

by THEDETRES Verified Customer Verified Customer

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All of the staff were friendly and professional. The environment was clean and relaxed. They even sanitized my car before giving it back to me! environment was clean and relaxed. They even sanitized my car before giving it back to me! More

by JEN.DETERVILLE Verified Customer Verified Customer

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Everyone was so nice and easy to work with. I will Everyone was so nice and easy to work with. I will definitely be returning if I have another issue with my car. Awesome dealership, when I am ready Everyone was so nice and easy to work with. I will definitely be returning if I have another issue with my car. Awesome dealership, when I am ready to buy another car I would like to work with walnutcreek Volkswagen. More

by katiequintana3 Verified Customer Verified Customer

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