Dealer Reviews
Cars for Sale
Dealer Log In
Shannon Sousa
Shannon Sousa | Page 9
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
258 Reviews
Dealership Experience
21 yrs, 11 mos
Industry Experience
22 yrs, 11 mos
Languages Spoken
English
258 Reviews
Write a Review
258 Reviews of Shannon Sousa
October 17, 2020
Always quick and professional, would definitely recommend to anyone with a VW due to their customer service and habit of making everyone comfortable when they come to visit. to anyone with a VW due to their customer service and habit of making everyone comfortable when they come to visit. More
by STRYKERBRENDAN
Verified CustomerOther Employees Tagged: Jeff Rosen, Sterling Daniels, David Dirito, Ron Simi, John Benitez, Kevin Hubert, Andres Garcia , Kyle Ritola
September 20, 2020
Great service and great value. Communication and responsiveness was top notch. This was my first car in the USA and they walked me through every step and made me feel looked after on a personal leve responsiveness was top notch. This was my first car in the USA and they walked me through every step and made me feel looked after on a personal level. The car is great More
by MURRAY.ROWDEN
Other Employees Tagged: David Dirito
September 12, 2020
Just purchased 2021 Atlas from David Dirito and you could not find a finer person to handle all of your needs. David went out of his way to find the exact car for us. He found the car in Sacramento and had i not find a finer person to handle all of your needs. David went out of his way to find the exact car for us. He found the car in Sacramento and had it shipped to us the same day.True class act! Thank you again for all you did for us. Will definetly reccomend. More
by BIGS18
Other Employees Tagged: David Dirito
September 12, 2020
Dirito Bros tends to be a bit pricey for service, and tends to over-evaluate needs maintenance or repairs, but Shannon, their Service manager, is committed to customer satisfaction and is willing to work tends to over-evaluate needs maintenance or repairs, but Shannon, their Service manager, is committed to customer satisfaction and is willing to work with you to find the right mix of service for your needs and pocketbook. More
by GDAMarin
September 12, 2020
Easy appointment, drop off and repairs. As usual, great experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. More
by woodburyhome
Other Employees Tagged: Marina Felix
September 09, 2020
I have purchased a few vehicles from Dirito Brothers and have been pleased with the sales and service department. My latest purchase was no exception. There were some minor issues with the vehicle I purchas have been pleased with the sales and service department. My latest purchase was no exception. There were some minor issues with the vehicle I purchased, but Dirito made it right and assured I was satisfied with my purchase. I would recommend this dealership to anyone looking for a new car. More
by DarkDragonFly
Other Employees Tagged: Augusto”Gus The Bus” Davila, Marina Felix
August 21, 2020
We have been happy customers for years now! We have referred friends and family to the dealership and they also experience friendly and professional service. Thank you! referred friends and family to the dealership and they also experience friendly and professional service. Thank you! More
by THEDETRES
Other Employees Tagged: Kevin Hubert
July 31, 2020
Service for Airbag recall The service department's customer support staff is great. The woman who handled my visit--Shannon?--was effective, efficient, and totally pleasant. The service department's customer support staff is great. The woman who handled my visit--Shannon?--was effective, efficient, and totally pleasant. Everything happened as and when promised with the recall work. Thanks for the Uber! More
by GDAMarin
July 30, 2020
A Pleasurable Experience If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're completely satisfied with their service. It's always a pleasurable experience at Dirito Brothers. More
by eric.throne.csr
Other Employees Tagged: Kevin Hubert , Tim Luong
July 24, 2020
Fantastic job. Everyone was very helpful, and my car was finished in time. Drop off and pickup were simple and convenient. Thank you for your help. finished in time. Drop off and pickup were simple and convenient. Thank you for your help. More
by BGURSKE13
Other Employees Tagged: John Benitez , Kyle Ritola, Marc Venturella
Dealership Inventory (190 Vehicles)
