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Shantai Isom
Shantai Isom
Customer Relations Manager
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
81 Reviews
Dealership Experience
5 yrs, 5 mos
Industry Experience
28 yrs, 5 mos
81 Reviews
Write a Review
81 Reviews of Shantai Isom
December 03, 2025
Best car buying experience I’ve had…and I’ve bought a lot of cars. of cars. More
by DANSKOGNES
Verified CustomerOther Employees Tagged: Brandon Fraikes, Jaylon Johnson, Steve Lennon
November 05, 2025
I finally decided on an Outback about 3 weeks ago and love it. Everyone at Five Star Subaru has been helpful and I’m happy I decided to purchase it from them. love it. Everyone at Five Star Subaru has been helpful and I’m happy I decided to purchase it from them. More
by guapaula
Other Employees Tagged: Jeremy Matthews
October 28, 2025
They are helpful friendly and caring. The facility is so clean and welcoming. You feel welcome. The facility is so clean and welcoming. You feel welcome. More
by SHIRLEYABD
Other Employees Tagged: Derek Adams, Luis Hernandez Jr
October 17, 2025
I'm extremely happy with my overall second experience buying a new car at Subaru Grapevine. Yes, I came back a couple of weeks later to get another new vehicle. The professional team that worked with me buying a new car at Subaru Grapevine. Yes, I came back a couple of weeks later to get another new vehicle. The professional team that worked with me not only met, but surpassed all my expectations. The best team and experience buying and trading in. I'll definitely come back and I'll recommend them to family and friends. More
by Beatriz Benitez
Other Employees Tagged: Doug Laymon, Brandon Fraikes, Ron Yon, Derek Adams
October 12, 2025
Very good sales person Very good finance person Excellent response to all communications There was not much attempt to sell service Need a lot more instruction on technology, but I found person Excellent response to all communications There was not much attempt to sell service Need a lot more instruction on technology, but I found Shante and she is doing a great job. More
by CHARLIEKARLJR
Other Employees Tagged: Derek Adams, Cameron Paradiso
August 18, 2025
Had a great experience working with David purchasing our new outback. They made it quick and painless. new outback. They made it quick and painless. More
by CKINSLER
Other Employees Tagged: Doug Laymon, Derek Adams, David Hendricks
August 07, 2025
Outstanding dealership . Location, facilities, sales and service personnel earned it's 5star rating. Would highly recommend ! The extra effort provided by Shantai Isom was Location, facilities, sales and service personnel earned it's 5star rating. Would highly recommend ! The extra effort provided by Shantai Isom was much appreciated. More
by wellscharles67
July 11, 2025
I asked Andy a few questions about the Outback and he dropped what he was doing to show me the car and test drive right away. He also explained everything on the car and got me financed right away. I lik dropped what he was doing to show me the car and test drive right away. He also explained everything on the car and got me financed right away. I liked the way y'all explained my warranty options. Everything was great! More
by CCPARKS17
Other Employees Tagged: Nick Eyster, Doug Laymon, Derek Adams, Andrew MacFarlane
May 22, 2025
No matter the Service Advisor, Five Star Subaru's Service Department delivers! They greet you when pull in the drive and continually update on the progress of the vehicle. This is my third Subaru from Five Department delivers! They greet you when pull in the drive and continually update on the progress of the vehicle. This is my third Subaru from Five Star and the Service Department has always been top-notch. Thank you for always providing fantastic service! More
by Dean
Other Employees Tagged: Brandon Fraikes, Hayden Knowles, Damon English
May 19, 2025
This dealership worked with Subaru of America on my behalf about an unexpected issue with my new Ascent and resolved it quickly once the cause was identified. They are unequivocally customer oriented! behalf about an unexpected issue with my new Ascent and resolved it quickly once the cause was identified. They are unequivocally customer oriented! More
by BBQBOB
Other Employees Tagged: David Cheney, Jeremy Matthews, Greg Cryer, Jason Womack
