Shaon Simpson | Page 6

Service Service Service They are attentive and professional. Wonderful attitudes and a good experience when you consider that one is spending money on ones already expensive They are attentive and professional. Wonderful attitudes and a good experience when you consider that one is spending money on ones already expensive vehicle. They make it painless and are considerate. Rich was excellent in the service area and worked well with the team. More

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Excellent experience! Worked with Mike Kinney and Evan Hagan on the purchase of my new Ford F-150! Great experience through the whole process. From working with Kathy in Fi Worked with Mike Kinney and Evan Hagan on the purchase of my new Ford F-150! Great experience through the whole process. From working with Kathy in Financing to Shaon in Service. Everyone was welcoming and knowledgeable. Walked away with a great truck for a great price without all the stories that other dealerships will give you! Thanks again! More

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SERVICE GREAT SERVICE THANKS SHAON AND DAVE FOR ASSISTING WITH YOUR VALET SERVICE YOU MADE THE WHOLE PROCESS VERY EASY (AS YOU ALWAYS DO). KEEP UP THE GREAT GREAT SERVICE THANKS SHAON AND DAVE FOR ASSISTING WITH YOUR VALET SERVICE YOU MADE THE WHOLE PROCESS VERY EASY (AS YOU ALWAYS DO). KEEP UP THE GREAT WORK!! More

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Jannell Ford's the Best-from sales to financing to servicing This is the second time I've purchased a Ford Explorer from Jannell. Both times, it was a pleasure working with the team during the sale and with the This is the second time I've purchased a Ford Explorer from Jannell. Both times, it was a pleasure working with the team during the sale and with the service team when having the SUV serviced. Yesterday, Mark Suppa (as in Superman) found me just the right Explorer and he and Eddie Clark - Jannell's fab Sales Manager - made an offer I couldn't refuse!! I am so happy with the deal we worked out.. And I had an excellent experience with Kathy Mulvehill, Jannell's Business Manager, who made getting financing a completely painless process (something I didn't believe could occur). Kudos to all of them for making the buying experience great. And to the hard working team in Services - great job and Go Pats! More

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Very long wait, no wifi I bought my company truck from Jennell so we bring the truck to get oil changes at the service center. We have had four oil changes over the year at t I bought my company truck from Jennell so we bring the truck to get oil changes at the service center. We have had four oil changes over the year at the Jennell service center and EVERY time I wait at least an hour to get the vehicle back for a oil change !! I always have a scheduled appointment so it's not like I'm walking in to get fit in the schedule last minute! The hour wait hurts since I am working but the worse part is the wifi service NEVER works ! So I sit with my laptop unable to connect getting zero work done while they slowly change my oil and kill my whole morning! I will be trying a different service center after giving them four chances ! More

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The deal was fair and I liked the people and the operation. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. I traded a 16 year old BMW touring wagon which I babied for 10 years for 1 year old FORD. I intend to keep the FORD for a long time. More

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Great customer service Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a great experience More

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Excellent Service! I bought my Explorer just under a year ago and have been taking it to Jannell for it's regular service and couldn't be more pleased! They have taken g I bought my Explorer just under a year ago and have been taking it to Jannell for it's regular service and couldn't be more pleased! They have taken great care of the car, and us, as well. Any issue/question I have had was addressed immediately and within the time frame I needed. Five stars for them! More

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