Shaon Simpson | Page 5
Service Advisor
Jannell Ford of Hanover
2000 Washington Street Route 53
Hanover, MA 02339
Dealership Experience
11 yrs
Industry Experience
25 yrs, 7 mos
Specialties & Trainings
MASTER CERTIFIED FORD SERVICE ADVISOR
58 Reviews
Write a Review58 Reviews of Shaon Simpson
March 18, 2020
Staff is rude not helpful at all My vehicle has been at Jannell Ford for more recalls. Last recall i had they said it was fine and now my check engine light is on and it's the same i My vehicle has been at Jannell Ford for more recalls. Last recall i had they said it was fine and now my check engine light is on and it's the same issue The don't want to honor the recall and staff was extremely rude and not helpful. I will never purchase another ford again especially from Jannell Ford More
March 05, 2020
Both Jannell’s service and sales departments have always been so good to me! The owners are present and involved daily. The sales team has helped with many commercial truck purchases and also family vehicle been so good to me! The owners are present and involved daily. The sales team has helped with many commercial truck purchases and also family vehicles. Shaon and Dave in the Service department have us in and out quickly or have rentals scheduled and waiting. A wonderful buying experience.. -Dane McGrath More
Other Employees Tagged: William Roderick, Joseph Clapp, Harry McDougall, Rob Sylvia, William Hoyle , David Smith, Ned Clapp
November 29, 2019
Great Working With Harry And Wilfredo Thank-you gentlemen for guiding me through the process of buying a new truck. Harry's patience, professionalism and expertise greatly facilitated th Thank-you gentlemen for guiding me through the process of buying a new truck. Harry's patience, professionalism and expertise greatly facilitated the process. Thank-you. More
Other Employees Tagged: Harry McDougall, Wilfredo Bermudez, Eddie Clark
July 10, 2019
Best Dealership Jannell Ford is a great dealership. The salesman always makes sure your needs are fulfilled and the no nonsense settlement on the final price is why Jannell Ford is a great dealership. The salesman always makes sure your needs are fulfilled and the no nonsense settlement on the final price is why I would recommend this dealership for a New Fird product or even a used vehicle. More
Other Employees Tagged: William Roderick, Shawn Hillegass, Harry McDougall , David Smith, Sean Ternullo, Costa Tremoulairis
June 26, 2019
Good sales and service Bought my new Focus here 2 years ago and have had it back in for routine service and also a major warranty repair, and have always been dealt with cou Bought my new Focus here 2 years ago and have had it back in for routine service and also a major warranty repair, and have always been dealt with courteously, fairly and promptly. The sales and service staff are straight-shooters. Happy to recommend. More
Other Employees Tagged: Shawn Hillegass , Bill Pellagrini, David Smith
March 23, 2019
A Pleasure to work with I have purchased vehicles from Jannell Ford for 50 years. You can always count on a courteous pleasant experience and a good price. Bill Pellagrini I have purchased vehicles from Jannell Ford for 50 years. You can always count on a courteous pleasant experience and a good price. Bill Pellagrini who we have worked with the last ten or so years will always go above and beyond to make sure your happy with the price, value and satisfaction. More
Other Employees Tagged: William Roderick, Joseph Clapp , Bill Pellagrini, David Smith
January 11, 2019
Love ford! I always have a great experience with Jannell Ford, the service is great, the sales reps are great! I have zero complaints! I will be back to ford eve I always have a great experience with Jannell Ford, the service is great, the sales reps are great! I have zero complaints! I will be back to ford every time for future maintenance and purchases! More
Other Employees Tagged: Harry McDougall , Joanne Hudson, Sean Ternullo
September 08, 2018
Bought new vehicle I have been dealing with Jannell for over 2o years I have never had an issue with sales or service. I just bought my new transit from Bill Pellagrini I have been dealing with Jannell for over 2o years I have never had an issue with sales or service. I just bought my new transit from Bill Pellagrini and he found what I was looking for! 5 passenger, non white Transits are hard to come by.. He found one though and 4 days later I am driving it, Bill is my go to man. Financing is always helpful and does the best job they can, finding the lowest interest rates. Joanne was thorough and explained all my options for extended warranties and service. The service department is awesome as well. This team is great Thank you Kim More
Other Employees Tagged: Shawn Hillegass , Joanne Hudson, Bill Pellagrini, David Smith
August 12, 2018
OUTSTANDING NEW VEHICLE PURCHASE @ JANNELL FORD This was my first experience purchasing a new Ford Escape with Jannell Ford and I definitely rate it a 5 star dealership. The showroom was a great This was my first experience purchasing a new Ford Escape with Jannell Ford and I definitely rate it a 5 star dealership. The showroom was a great first impression when first arriving as well as large inventory on lot. I was treated with such professionalism from all department's from Upper management, business finance and sales. It was a very smooth transaction, offering great pricing. I would highly recommend Jannell Ford for next vehicle purchase. I have purchased new vehicles on many many occasions and never had as much fun as I did with Jannell Ford. Harry McDougall made it a friendly and fun experience and very knowledgeable. More
Other Employees Tagged: William Roderick, Harry McDougall , Joanne Hudson
August 03, 2018
comfortable and knowledgeable I was contacted by Janice and came in with my granddaughter. Janice and Charlie met us at the door. from then on I knew I was in the right place. we f I was contacted by Janice and came in with my granddaughter. Janice and Charlie met us at the door. from then on I knew I was in the right place. we felt comfortable. the process was smooth and quick and easy. Charlie was very upfront about everything. I loved his lowkey personality. comfortable. we bought the right car for us and Charlie showed us how to use accessories and how to drive a Ford Focus. great car. thanks Jannell Ford. Much Appreciated. shout out to Kathy! credit is coming up already! More
Other Employees Tagged: Janice Loud, Kathy Mulvehill, Sean Ternullo, charlie williams

