Shaon Simpson
Shaon Simpson at Jannell Ford of Hanover

Shaon Simpson | Page 5

Service Advisor

Jannell Ford of Hanover

2000 Washington Street Route 53
Hanover, MA 02339

Contact Me
5.0
58 Reviews

Dealership Experience

11 yrs

Industry Experience

25 yrs, 7 mos

Specialties & Trainings

MASTER CERTIFIED FORD SERVICE ADVISOR

5.0

58 Reviews

Write a Review

58 Reviews of Shaon Simpson

March 18, 2020

Dealership Rating
Employee Rating

Staff is rude not helpful at all My vehicle has been at Jannell Ford for more recalls. Last recall i had they said it was fine and now my check engine light is on and it's the same i More

by smcneil1024
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Mar 19, 2020

Jannell Ford of Hanover responded

Hello Sandra, My name is Bill Roderick, I am the General Manager here at the dealership. I am sorry to hear your recent visit with us did not meet your expectations. If you have time could you please reach out to discuss what transpired and maybe elaborate a little bit for me to see if we can find a resolution. 781-982-4500 ext 206 Thank you for your time

March 05, 2020

Dealership Rating
Employee Rating

Both Jannell’s service and sales departments have always been so good to me! The owners are present and involved daily. The sales team has helped with many commercial truck purchases and also family vehicle More

by Dane
Recommend Dealer
Yes

November 29, 2019

Dealership Rating
Employee Rating

Great Working With Harry And Wilfredo Thank-you gentlemen for guiding me through the process of buying a new truck. Harry's patience, professionalism and expertise greatly facilitated th More

by reggiej3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 10, 2019

Dealership Rating
Employee Rating

Best Dealership Jannell Ford is a great dealership. The salesman always makes sure your needs are fulfilled and the no nonsense settlement on the final price is why More

by fisherman6562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick, Shawn Hillegass, Harry McDougall , David Smith, Sean Ternullo, Costa Tremoulairis

Jul 11, 2019

Jannell Ford of Hanover responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

June 26, 2019

Dealership Rating
Employee Rating

Good sales and service Bought my new Focus here 2 years ago and have had it back in for routine service and also a major warranty repair, and have always been dealt with cou More

by ryan aa
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass , Bill Pellagrini, David Smith

Jun 27, 2019

Jannell Ford of Hanover responded

Hi Ryan, thank you so much for your positive comments about Jannell Motors! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 23, 2019

Dealership Rating
Employee Rating

A Pleasure to work with I have purchased vehicles from Jannell Ford for 50 years. You can always count on a courteous pleasant experience and a good price. Bill Pellagrini More

by ChuckH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick, Joseph Clapp , Bill Pellagrini, David Smith

Mar 27, 2019

Jannell Ford of Hanover responded

Chuck, thank you for taking the time to leave such positive feedback. We are pleased to hear that Bill always goes above and beyond to really help you out. We look forward to seeing you again!

January 11, 2019

Dealership Rating
Employee Rating

Love ford! I always have a great experience with Jannell Ford, the service is great, the sales reps are great! I have zero complaints! I will be back to ford eve More

by Samsegs311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harry McDougall , Joanne Hudson, Sean Ternullo

Jan 23, 2019

Jannell Ford of Hanover responded

It is great to hear you always have such a positive experience with us. If there is anything else we can do to assist you, please let us know! Take care!

September 08, 2018

Dealership Rating
Employee Rating

Bought new vehicle I have been dealing with Jannell for over 2o years I have never had an issue with sales or service. I just bought my new transit from Bill Pellagrini More

by Kim P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hillegass , Joanne Hudson, Bill Pellagrini, David Smith

August 12, 2018

Dealership Rating
Employee Rating

OUTSTANDING NEW VEHICLE PURCHASE @ JANNELL FORD This was my first experience purchasing a new Ford Escape with Jannell Ford and I definitely rate it a 5 star dealership. The showroom was a great More

by Lisa Walls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Roderick, Harry McDougall , Joanne Hudson

August 03, 2018

Dealership Rating
Employee Rating

comfortable and knowledgeable I was contacted by Janice and came in with my granddaughter. Janice and Charlie met us at the door. from then on I knew I was in the right place. we f More

by the hawaiian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Loud, Kathy Mulvehill, Sean Ternullo, charlie williams

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