Shardai Flores
Shardai Flores at Heiser Toyota
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Shardai Flores

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Shardai Flores

April 17, 2024

Dealership Rating
Employee Rating

Thanks very much for your hard work to understand our needs. Special thanks to Altaf Hussain and noJorgo Ndina. They helped us to start with Toyota audio multimedia and connected services. More

by lukhanova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Apr 17, 2024

Heiser Toyota responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

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Employee Rating

Darrin is a very pleasant and knowledgeable salesperson. He gave great communication and follow ups concerning getting the vehicle that I was looking for. I would definitely recommend Heiser Toyota as well. More

by AMeeks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Colt Grandstaff

Mar 22, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Darrin and our team were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2024

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Employee Rating

Christine was amazing. She was extremely knowledgeable, and tried to make a hard situation work! More

by Shawn Runningen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Heiser Toyota responded

Thank you, Shawn, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 01, 2024

Dealership Rating
Employee Rating

Al is a very kind caring and considerate employee that I have dealt with several times at Heiser Toyota. He really seems to go out of his way to make sure you’re taken care of and make sure you are happy wi More

by Valkyrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Al was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 03, 2024

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Employee Rating

Very knowledgeable about the vehicle I purchased, kind, understanding, listened to what I wanted. Extremely helpful More

by Moonpie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Feb 03, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 31, 2024

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Employee Rating

Professional yet warm & welcoming. All individuals listened and answered questions keeping the whole experience positive. More

by ps2soren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Jan 31, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 18, 2024

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Employee Rating

Great staff fantastic team always get an appointment when need A1 services. Location convenient. Love My 2023 pro- Max Capstone Tundra . More

by Nisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

Terrible experience. Still don't have my truck. Gave me loaner car with terrible tires and now I've been stuck in the snow. Technician overfilled car with oil and now the More

by FRANCESCA.P.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2024

Heiser Toyota responded

Francesca, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

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Employee Rating

I was very satisfied with the whole service. I went to only check about the new Prius, but since everything went so simple from the beginning to the end, I got out with a decision and a new car. More

by gustavojgfreire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 08, 2024

Dealership Rating
Employee Rating

What a great Buying Experience - This past week, I bought a 2024 Prius from Heiser Toyota. I had been doing a lot of research online for which car to get and where to buy from. I knew that we had a tr More

by Ernest24Prius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian , Jessica (General Manager)

Jan 08, 2024

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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