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Sharonda James
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349 Reviews
Being a Finance Manager gives me the opportunity to work directly with our customers, which is the best part of the job. I love meeting new people from all walks of life. I have a great sense of humor and enjoy providing my customers with a fun experience. I joined the Rallye BMW dealership in 2012, coming from Hassel BMW, where I had been working since 2002. My longevity with BMW spans 15 years. This is the best brand in the automotive industry. My customers are like family. I have watched many of them grow up over the years, as they came in with their parents, and now they are purchasing cars from me as an adult. Clients enjoy working with me because I am a good listener and not pushy. I’m a big fan of the New England Patriots. Go Pats! Some of my awards and accomplishments in the auto industry include BMW Honors and BMW Charters at platinum, gold, silver, and bronze levels.
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349 Reviews of Sharonda James
May 04, 2025
Very poor customer service. Bought certified Preowned Bmws several times before at other dealerships and this was my worst experience. Bought certified Preowned Bmws several times before at other dealerships and this was my worst experience. More
by fdkachmar
Verified CustomerOther Employees Tagged: Scott Robinson, Christopher Carrozzo, Carlos Nieto
April 28, 2025
I was very happy with the experience of getting my new BMW Rallye. It will be my new dealership. BMW Rallye. It will be my new dealership. More
by whcrosby
Other Employees Tagged: David Diaz, Hasan Barakat, James D'Agostino, Eric Flack
April 25, 2025
Francis was great, very friendly, not pushy and was very informative. He made the process super smooth and was very responsive in a timely manner informative. He made the process super smooth and was very responsive in a timely manner More
by sunil.khan
Other Employees Tagged: Francis Rueda, Carlos Nieto
April 21, 2025
Silvano was fantastic. I dread car shopping because I always get the pushy dealer who tries to push hard. Silvano was honest, not pushy and extremely communicative with u I dread car shopping because I always get the pushy dealer who tries to push hard. Silvano was honest, not pushy and extremely communicative with us. Honestly, the communication with the dealer is what made us ultimately choose this car over a Mercedes EQS. More
by Anthony.Brancazio
Other Employees Tagged: Hasan Barakat, Troy Stevenson, Silvano Mastrangelo
March 08, 2025
Smooth and professional BMW X5 purchase with Rob Wachsman and Rallye BMW. Built a car in one month! Thank you and Rallye BMW. Built a car in one month! Thank you More
by Paulandjackie1
Other Employees Tagged: Robert Wachsman, James Geary
February 28, 2025
David made the process go smooth and was beyond helpful throughout the whole process definitely recommend and would go back. throughout the whole process definitely recommend and would go back. More
by rashawnade
Other Employees Tagged: David Yavel, Carlos Nieto
February 09, 2025
Extremely professional and informative on my vehicle. When in for service car is taken in a timely fashion When in for service car is taken in a timely fashion More
by silverhair1292
Other Employees Tagged: Christopher Williams , Mika rose
February 08, 2025
Dear Sales department/service department, I hope this message finds you well. I am writing to express my dissatisfaction with the recent service experience I had at BMW Rallye of Westbury on dates 1/14/2 message finds you well. I am writing to express my dissatisfaction with the recent service experience I had at BMW Rallye of Westbury on dates 1/14/25-1/24/25. As a recent BMW customer, I was disappointed by the level of service I received, which fell far below my expectations. I purchased an M440i Convertible from BMW Rallye of Westbury on 12/14/24 and had it for about a month before hitting a pothole that caused a flat tire. After using BMW’s roadside assistance, the tow truck discovered damage to the passenger tire and rim, and upon further inspection, found all the rims were dented. I was without a car for several days and used the Uber service provided by BMW, but after two rides, I was told I had exceeded the limit and could no longer use it. When I contacted my sales representative assigned to my case,Chris, I was informed there were no loaner cars available and that customers simply “figure it out.” I wasn’t notified about the option to use Enterprise or other rental services, so I rented a car for 9 days, thinking it would only be for a day or two. During that time, the service team told me the tire they ordered was incorrect, causing a further delay. On January 24, when the car was finally ready, I spoke with the sales manager, Christopher, who gave me a discount on the rims but did not reimburse me for the $600 I spent on the rental car. I’m seeking reimbursement or a partial compensation for the inconvenience caused by the extended period without a car. I chose BMW because of its reputation for quality and customer service, and I believe this experience does not reflect those values. I would appreciate it if someone could look into this matter and let me know what steps will be taken to ensure it doesn’t happen again. Thank you for your attention to this matter. I look forward to your prompt response and a resolution. Sincerely, Lindsay Scaperotta Phone#: 516-527-1955 M440i VIN#: WBA63AT00NCH65914 More
by lmcintosh22
Other Employees Tagged: Carlos Nieto, Jason Tinling
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