Shaun Simmons | Page 2

excelente service good experience thank for the service good hospitality i re con men de good hospitality i re con men de More

by edgar.08jr Verified Customer Verified Customer

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Our salesman Ismael Tyler Torres was very accommodating, patient, helpful, and knowledgeable. We had wanted a hybrid, but none were available. Since we had a rental that was expiring, we settled on a gas mo patient, helpful, and knowledgeable. We had wanted a hybrid, but none were available. Since we had a rental that was expiring, we settled on a gas model. Tyler searched other Subaru dealerships for the model we wanted and found one down near Tampa. Since it was end of the month, his dealership pressed for me to complete the sale. Tyler went to Tampa to pick up the car, drove to my house to pick me up, and brought me back. I had been taken back at the price I was quoted, did some more research, and voiced my concern. Tyler's manager came out to speak with me, I explained my reasoning and concern with the price. He showed me his numbers and cost, but did make an accommodation that brought the price closer to what I expected to pay if I ordered the car online. Tyler made sure I knew how to use the car's features and helped me set it up for me so I could drive it home with some confidence. A week or so later, we had an appointment with Shaun Cummings, our Love Encore Specialist and he went over all the features, answered all our questions, and went over some features we had problems with just using the manuals. He was excellent, as well, and we left with a better understanding of the features so we could customize the car to our preferences. More

by BJKALMIN Verified Customer Verified Customer

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Your salesman was very positive, knowledgeable and helpful. I will recommend him to interested Subaru buyers helpful. I will recommend him to interested Subaru buyers More

by CLEWTON49 Verified Customer Verified Customer

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Excellent sales service! ! Excellent explanation on how to use the technology!! I would come back to Subaru again. ! Excellent explanation on how to use the technology!! I would come back to Subaru again. More

by cchavasse Verified Customer Verified Customer

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We worked with Lemond Williams and he was wonderful to work with. Financing process was extremely slow even though the paperwork was done ahead of time. Spelling of names were incorrect which we didnt n work with. Financing process was extremely slow even though the paperwork was done ahead of time. Spelling of names were incorrect which we didnt notice until most documents were signed. An affidavit was entered correcting the spelling but not offered to us until we requested it. More

by Kisma1 Verified Customer Verified Customer

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Never been to a dealer that was more focused on us and our needs. We arrived and the vehicle we called about was in front waiting for us. Tyler was great. Knowledgeable and more than helpful, volunteering our needs. We arrived and the vehicle we called about was in front waiting for us. Tyler was great. Knowledgeable and more than helpful, volunteering additional info with most of our questions and helping to set up the more difficult features of the vehicle. Not cut and dry. Every one we spoke to was cordial and/or helpful. Even the folks we met in the yard as we did a walk about while Tyler brought a vehicle out to us. Finance was a breeze. LOTS to sign on his tabletop interface. A 10 for both and for the control panel setup GURU! This was probably the easiest purchase of a vehicle we have ever had. All because of the staff. Thanks Guys! Unlike Wesley-Chaple Subaru, that loaned out the vehicle we came to see for the day. Then kept us there for 2.5 hours telling us it was out for a test drive. We heard from a floor person it had been loaned out. We left. They are not worth your time. Go to The Villages Subaru!!! More

by Ray& Joan Verified Customer Verified Customer

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Very good service workers helpful got in fast got out fast Good mechanic figured out annoying problem fast Good mechanic figured out annoying problem More

by YOURJUSTAGIRL62 Verified Customer Verified Customer

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Dealership not as fancy as ours in Michigan but all the people we reacted with were helpful and cordial. people we reacted with were helpful and cordial. More

by Karenaf1234 Verified Customer Verified Customer

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Salesman Fraticelli was very knowledgeable and handled the buying process with ease. Very fine employee. You rarely get the price you want on a vehicle so only a 4 star rating for the dealership. All said the buying process with ease. Very fine employee. You rarely get the price you want on a vehicle so only a 4 star rating for the dealership. All said, a good experience. More

by brewcitysteve Verified Customer Verified Customer

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Lots of paperwork. Hard to buy a car, not easy. Too msny sales involved...give prospect to just one petson as point of contact. Hard to buy a car, not easy. Too msny sales involved...give prospect to just one petson as point of contact. More

by jamestiago19 Verified Customer Verified Customer

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