Hi there!! :-), Here is a little bit about my career since 2005 and myself. I love coming to work everyday. I take pride in helping and educating people throughout the buying process. It sucks to buy a car, I get it. So, let's be blunt and talk like friends and family. In my free time I love going up to Big Bear with my family, snowboarding, boating, fishing, and building stuff around the smart house my wife and I have remodeled. I hope to help make your next experience with purchasing a vehicle fun and stress free.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
19 yrs, 3 mos
Languages Spoken
English
523 Reviews
Write a Review523 Reviews of Shawn Brown
January 05, 2017
Great Experience The overall experience was great and very easy. Everything was explained in perfect detail and I was offered refreshments and did not have to wait fo The overall experience was great and very easy. Everything was explained in perfect detail and I was offered refreshments and did not have to wait for hours. Would definitely go back again! More
Other Employees Tagged: Bill farris
January 05, 2017
Orange County's Best As a person of a certain age, I have bought many cars and dealt with a wide range of car dealers. I have never experienced such a comfortable custome As a person of a certain age, I have bought many cars and dealt with a wide range of car dealers. I have never experienced such a comfortable customer environment as I have at Tustin Mazda and Tustin Hyundai. The entire staff at these locations is dedicated to providing excellent customer service. More
Other Employees Tagged: Carrie Martinez
December 24, 2016
Great Service, Great Value! I really appreciated Carlitos warm welcome, and consideration of what my needs were in recommending the Hyundai Elantra Value Edition. After a thoroug I really appreciated Carlitos warm welcome, and consideration of what my needs were in recommending the Hyundai Elantra Value Edition. After a thorough test drive, I still wanted to look at some competitors offerings. The next day I made up my mind that I wanted the Elantra. Carlitos helped me negotiate via email while I was at work and I came in the following day to purchase after we came to an agreement. Since it was his day off, Shawn helped me finalize and do all the paper work. He delivered the car and walked me through everything as if I was his own customer. I feel that I received better service from Hyundai Tustin than I did at Fletcher Jones Mercedes Benz (where I leased my last vehicle). Thanks for the great service guys! More
Other Employees Tagged: Carlos Menjivar
December 11, 2016
Easy Internet purchase I received a full quote via email and any followup questions were answered within minutes. When it was finally time to come and purchase the car I was I received a full quote via email and any followup questions were answered within minutes. When it was finally time to come and purchase the car I was in and out within an hour. Amazing. More
December 09, 2016
Great guys Bill and Shawn were great to work with and I would work with them again. Our next car is going to be a minivan when my wife turns her car in, so it's Bill and Shawn were great to work with and I would work with them again. Our next car is going to be a minivan when my wife turns her car in, so it's too bad hyundai doesn't do one anymore. Bill and Shawn were no pressure, up front guys. It helps if you come organized, knowing the incentives you qualify for, with the required proof. I have everything ready to go, so for me I knew what I wanted and I knew what I could expect to get with what I qualified for. I was up front with them about what I needed and they were up front with what they could provide me. More
Other Employees Tagged: Bill Farris
December 09, 2016
Veloster Great service. Helpful. Greeted properly and I am very satisfied with the vehicle. Also, proper follow up, which was very thoughtful and nice. I enjoy Great service. Helpful. Greeted properly and I am very satisfied with the vehicle. Also, proper follow up, which was very thoughtful and nice. I enjoyed my experience and would choose to purchase a future car from Hyundai. Also, I told friends about how much I like my veloster. More
December 08, 2016
Recent Hyundai Elantra Purchase Great service by Carrie and Shawn. I appreciate pricing and also they valued my time. I would receommend them and this dealer to friends and or famil Great service by Carrie and Shawn. I appreciate pricing and also they valued my time. I would receommend them and this dealer to friends and or family. More
Other Employees Tagged: Carrie Martinez
December 08, 2016
Shawn is great If you want a great experience without all the sales crap, Shawn is your guy. He is direct, he listens to you, and gets you in the car you want at the If you want a great experience without all the sales crap, Shawn is your guy. He is direct, he listens to you, and gets you in the car you want at the price you were targeting. He is by far the best car sales associate Ive ever dealt with. More
December 06, 2016
Right place for any customer I think my sales person Shawn Brown was perfect person for me. He quickly understood my needs and point me in perfect direction. Made the whole buyi I think my sales person Shawn Brown was perfect person for me. He quickly understood my needs and point me in perfect direction. Made the whole buying process really easily and explained each and every thing few enough details to take a decision. My favorite part at Tustin Dealership was free "popcorn".... It is free at most of the dealership butt Shawn figured out I love popcorn and he would get up to get me one. Thanks Guys for me Car is important as a part of my life and not just a machine that I am buying after paying a money and I think they understand the value of your purchase and make it a special occasion for you even though that is routine for them. Thanks More
Other Employees Tagged: Bill Farris
December 02, 2016
2017 Sonata Purchase The people are friendly, The staff is fantastic. The products are high quality and include great technology options. I've purchased 4 cars here and w The people are friendly, The staff is fantastic. The products are high quality and include great technology options. I've purchased 4 cars here and will definitely come back to this dealership! More
Other Employees Tagged: Marcos Rodriguez , Finance Manager