Shawn Burchi
Shawn Burchi at Serra Ford Rochester Hills

Shawn Burchi

New & Used Vehicle Sales

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
35 Reviews
5.0

35 Reviews

Write a Review

35 Reviews of Shawn Burchi

June 10, 2025

Dealership Rating
Employee Rating

My company has been leasing cars from Shawn Burchi/Serra Ford for years. The process is smooth and quick. We will continue to buy from Shawn and Serra Ford. More

by LYNN.BURTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2025

Serra Ford Rochester Hills responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 09, 2025

Dealership Rating
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Best crew as always! I always feel like family walking in that door and they go above and beyond each time. More

by KELLYRAE78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2025

Serra Ford Rochester Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

June 04, 2025

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Employee Rating

Great customer care! Brad is the best! And the new showroom is spectacular! I can’t wait to see the completed project. More

by Trimtecmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2025

Dealership Rating
Employee Rating

I have been coming to Serra Ford for many years mostly because I have the pleasure of working with an amazing salesperson, Shawn Burchi. She is helpful in every way and alway very professional. I can ask More

by ann marie mcreynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Serra Ford Rochester Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2025

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Employee Rating

Excellent service, made buying a new car easy and painless. Ms. Burchi was amazing answering all my questions. Will recommend to everyone! More

by Poeish13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Serra Ford Rochester Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

April 01, 2025

Dealership Rating
Employee Rating

Shawn Burchi is your sales professional at Serra Ford of Rochester Hills. We have purchased/leased several Ford vehicles from her over the years. Always great to work with. J&D Miller Flushing Mi More

by Jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance dept.

Apr 05, 2025

Serra Ford Rochester Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 21, 2025

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Employee Rating

I drove from Bay City to find my Ford Bronco and worked with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything a More

by kelysue03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 04, 2025

Dealership Rating
Employee Rating

Very happy with our lease especially our salesperson Shawn Burchi, this is or 3rd escape More

by Aperaiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

February 26, 2025

Dealership Rating
Employee Rating

Been going to Sierra Ford in Rochester Hills for years they always treat you like family Shawn Burchi makes getting a vehicle effortlessly and efficient. She’s the best. More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

December 12, 2024

Dealership Rating
Employee Rating

Shawn Burchi was very patient and understanding of my needs, she went out of her way to help me find the truck I needed. More

by Hugo de la Fuente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Davis

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