Shawn Burchi
Shawn Burchi at Serra Ford Rochester Hills

Shawn Burchi

New & Used Vehicle Sales

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of Shawn Burchi

June 04, 2025

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Great customer care! Brad is the best! And the new showroom is spectacular! I can’t wait to see the completed project. More

by Trimtecmi
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Recommend Dealer
Yes
Jun 08, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2025

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I have been coming to Serra Ford for many years mostly because I have the pleasure of working with an amazing salesperson, Shawn Burchi. She is helpful in every way and alway very professional. I can ask More

by ann marie mcreynolds
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 24, 2025

Serra Ford Rochester Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2025

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Excellent service, made buying a new car easy and painless. Ms. Burchi was amazing answering all my questions. Will recommend to everyone! More

by Poeish13
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Finance Experience
Recommend Dealer
Yes
May 06, 2025

Serra Ford Rochester Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

April 01, 2025

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Shawn Burchi is your sales professional at Serra Ford of Rochester Hills. We have purchased/leased several Ford vehicles from her over the years. Always great to work with. J&D Miller Flushing Mi More

by Jc
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Recommend Dealer
Yes

Other Employees Tagged: Finance dept.

Apr 05, 2025

Serra Ford Rochester Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 21, 2025

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I drove from Bay City to find my Ford Bronco and worked with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything a More

by kelysue03
Sales Price Transparency
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Recommend Dealer
Yes
Mar 29, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 04, 2025

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Very happy with our lease especially our salesperson Shawn Burchi, this is or 3rd escape More

by Aperaiser
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Recommend Dealer
Yes
Mar 09, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

February 26, 2025

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Been going to Sierra Ford in Rochester Hills for years they always treat you like family Shawn Burchi makes getting a vehicle effortlessly and efficient. She’s the best. More

by kevin
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Recommend Dealer
Yes
Mar 01, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

December 12, 2024

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Shawn Burchi was very patient and understanding of my needs, she went out of her way to help me find the truck I needed. More

by Hugo de la Fuente
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Recommend Dealer
Yes

Other Employees Tagged: Bob Davis

February 13, 2024

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Great experience! If you're in the market for a new or used vehicle I highly recommend asking for Shawn Burchi. She's a seasoned saleswoman with a lot of knowledge t More

by tdelanoy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 13, 2024

tdelanoy responded

Great Experience! I highly recommend Serra Ford Rochester Hills. Ask for Shawn Burchi, let her make your purchase as good as mine was.

May 14, 2023

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Shawn Burchi and her assistant Raven are incredible, knowledgeable and super helpful. Go to Serra. More

by Daphne
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Recommend Dealer
Yes

Other Employees Tagged: Raven Benoit

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