Shawn Isom | Page 3

sales manger is very rude treats customers like they are a peice of trash talks very rude to them would not give us his name tried to get a hold of the gm left message & no call back this makes me not to by a peice of trash talks very rude to them would not give us his name tried to get a hold of the gm left message & no call back this makes me not to by a car from them again More

Helpful 6

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I knew what I wanted when I went in, told them I was either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is a either leaving with it or nothing and they did not try to force something I did not want on me. Was pretty much in and out within 2 hours. Ya it is at the end of the day a car dealership, but for what they could have attempted to do vs what they did they did well. More

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The Service Department botched my repairs TWICE after an accident. The second time was not caught until a few months later, when it was found and fixed by another shop. It cost me $450 for this second sho accident. The second time was not caught until a few months later, when it was found and fixed by another shop. It cost me $450 for this second shop to fix the mistake, which Tim Dahle Southtowne refused to reimburse because "the repair was out of warranty". Never mind that part of this issue was that they had installed a part UPSIDE DOWN, they washed their hands of all responsibility. More

Helpful 6

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Don't buy from Tim Dahle. They don't do what they say. Then they don't answer your calls.my score is a 0. Then they don't answer your calls.my score is a 0. More

Helpful 12

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Found an awesome vehicle here. Didn’t but it because they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. they tried tacking on an extra 2000$. 1000$ for a maintenance fee. When you buy a used car from them you pay for the maintenance that is done on it. So basically they get paid twice for maintenance, they take it when someone trades in vehicle, then try getting it out off the buyer. Also I had my own financing and would not go through them so that was another 1000$. I would not recommend this dealership to my worst enemy or anyone else! I don’t like BS when buying a vehicle! I actually ending up buying from Ken Garff Riverdale and they were great. No hidden fees! no hidden anything, no pressure at all! More

Helpful 13

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Jake is a man if anyone is looking to buy a car I recommend highly you talk to Jake he is very professional and he gets the deal done recommend highly you talk to Jake he is very professional and he gets the deal done More

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We have always got our cars here and every time the experience has been outstanding Jake Unger helped us and he was awesome. He spent a lot of time with us making sure we got a car that we loved and an experience has been outstanding Jake Unger helped us and he was awesome. He spent a lot of time with us making sure we got a car that we loved and answered all our questions More

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I was very pleased with Jake and his willingness to help in the search of the vehicle. He was great at keeping me updated while we waited for its arrival. He made the experience pleasant I also apprecia in the search of the vehicle. He was great at keeping me updated while we waited for its arrival. He made the experience pleasant I also appreciate his follow up after the purchase. Thanks, Kelly More

Helpful 1

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service here seemed great at first...got right on it and helped us on a busy day a couple of weeks before Christmas.BUT.. they tried to slip in a 3000 dollar warranty without telling us about it,tried to p helped us on a busy day a couple of weeks before Christmas.BUT.. they tried to slip in a 3000 dollar warranty without telling us about it,tried to pass off some shiny cheap car tires on the truck as new;ect.called them on all this.. BUT..dont beleive in the"100+ point inspection at all!!!found out from my Mechanic..brakes were all bad and had been rigged to seem good.Rear differential was leaking and shocks were trashed on the rear of the car...these ALL cost me another $1200 plus later!!!they begrudgingly put a decent pair of truck tires on it but would not fix anything else!NOT RECCOMMENDED! More

Helpful 18

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We have bought 4 vehicles from Southtowne Nissan and this was the worst treatment we have ever had. They refused to live up to the agreement. They have lost us as customers. The only reason they got 1 star i was the worst treatment we have ever had. They refused to live up to the agreement. They have lost us as customers. The only reason they got 1 star is it wouldn't submit other wise More

Helpful 18

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