"Management if rude!"
Kept changing numbers on the deal and offering different amounts for my trade depending on vechicle I was looking at. Added money to sticker price for extras they say they put on vechicle. Talked down to me rudely and basically said I owed it to them to purchase vechicle because they had wasting time working with me. I've bought 5 vechicle from them in the past and this is how they treat a faithful customer. Never will I go there again. Out only for a sale .
"I would give Shawn Jackson, our second sales rep, 5 stars..."
I would give Shawn Jackson, our second sales rep, 5 stars and highly recommend him to anyone looking for a car. He was great from beginning to end. The 4 star rankings were given because the jeep was not cleaned properly before we took it home, and the first jeep we were given to test drive overnight was on empty. My wife had to put gas in it just to get home from work. I will buy again from Hill Kel,ly and Shawn.
"I had a very good experience in dealing with this..."
I had a very good experience in dealing with this company. The car I wanted was already sold but my sales rep worked with me for a very long time in helping me find a Dodge Charger R/T that I wanted. He spent time teaching me the ins and outs of the whole car and helped me get a very good price for it.
"My wife and I came in to the dealership,from..."
My wife and I came in to the dealership,from Niceville,Fl, looking for a specific used Jeep that was online. Shawn Jackson showed us the vehicle, which was in great condition, with really low mileage for the year. Mr.Jackson was very professional, if he did not know the answer to our questions he would get us an answer quickly. The Jeep was priced to sell, which made for a hard bargain, but we settled for a price that made us happy. Ellen Holmes did the financing portion of the sale. She also was professional and proficient at her job. We never felt like we were being pressured into making a decision. Overall great experience, couldn't be happier. It was worth the drive. We would recommend anyone looking for a strait forward dealership experience to go to Hill Kelly.