Shawn Murray

Excellent, and good customer service they were all great. And they clean my car great And they clean my car great More

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If your looking for great service and friendly employees, Secor Subaru is the place to go Secor Subaru is the place to go More

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Wanted to thank everyone for their help. I bought this car out of state and the navigation system was not working properly. They worked with the dealer I bought the car from. Everything was I bought this car out of state and the navigation system was not working properly. They worked with the dealer I bought the car from. Everything was taken care of quickly and without a hitch. More

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Secor Subaru in New London, CT is extraordinary. My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a re My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a replacement tire in from a distributor 50 miles away and Service Exec Kyle got me back on the road in hours. They even took care of my annual service inspection while I was waiting. They set an outstanding standard for service. Thank you, Shawn and Kyle. More

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Kat was very nice. They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for less the 500. I will take care of repair my self. Also if I did take it Honda it would be an inconvenience to me. They offered no help in this matter. More

by raycfe Verified Customer Verified Customer

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From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More

by cad114 Verified Customer Verified Customer

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Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More

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Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More

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The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. professional. They completed the work as described, on time, and they kept me updated throughout the process. More

by TRACY.DICKSON Verified Customer Verified Customer

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We have been generally very pleased with the dealership. They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar with the car. We wish they had informed us that they would cash our personal check 3 days before it was dated. That was a surprise but my bank honored the check so no harm was done. More

by john.wolch Verified Customer Verified Customer

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