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Shawn Powell
Shawn Powell at Kendall Hyundai

Shawn Powell | Page 3

Service Director

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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4.0
42 Reviews
4.0

42 Reviews

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42 Reviews of Shawn Powell

July 27, 2024

Dealership Rating
Employee Rating

Excellent service with extreme attention to details/ problems. All personal showed a genuine interest in solving my car problem. No one can out do the best, and you are the best More

by brautigam.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes , Jesús, Franklin

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Jul 28, 2024

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2024

Dealership Rating
Employee Rating

The service is excellent, the people are nice, is really easy to make an appointment, More

by constanzarodriguezb67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Joshua Pallo, Humberto Hernandez Sieza

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Jul 26, 2024

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2024

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Employee Rating

Really bad service! My service agent was very unprofessional. Never called me when when my car was ready. More

by buccaneer54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Joshua Pallo, Humberto Hernandez Sieza

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Jul 29, 2024

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 14, 2024

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Employee Rating

Im still waiting to change a part that is broken in my car, they never call More

by DDIAZPANDO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 18, 2024

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 10, 2024

Dealership Rating
Employee Rating

Kendall Hyundai gives me very good service and the service team is very helpful getting me ready for service. More

by Gduyser013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Bohorquez, Chrisnel Francois

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Jul 10, 2024

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

July 10, 2024

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Employee Rating

Great service every time I have visited for an oil and filter change. Would highly recommend! More

by julior118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Joshua Pallo, Humberto Hernandez Sieza

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Jul 10, 2024

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 08, 2024

Dealership Rating
Employee Rating

They were nice all the time . I dudnt have to much to do so every thing was good More

by Luisamariafernandez047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Joshua Pallo, Humberto Hernandez Sieza

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Jul 08, 2024

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2024

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Employee Rating

First they offered me Uber to take me home, since I only spent $189 and $1000 of the estimate they told me they wouldn't give it and it's Hyundai policy. I had to stay with my 10-year-old son at the dealer More

by SAUL RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 11, 2024

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 06, 2024

Dealership Rating
Employee Rating

Everyone is ready to assist and take care of you needs. Great serveice and my car was taken care right away More

by RASENSI05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Joshua Pallo, Humberto Hernandez Sieza

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Jul 08, 2024

Kendall Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 29, 2024

Dealership Rating
Employee Rating

I went there twice after purchasing the car, to pick up the fabric car mats that were in the sales contract agreement and still haven’t received it. The seller keeps giving excuses and no ETA for the car More

by ACC0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Dominguez, Lazaro Camejo, Roberto De La Barca, Yuliet Rojas, Raudel Fuentes, Mark Diaz, Naibi Ramos, Joshua Pallo, Humberto Hernandez Sieza

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Jul 03, 2024

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 03, 2024

ACC0212 responded

Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

Jul 03, 2024

ACC0212 responded

ACC0212 responded publicly on 7/03/24 5:56 PM Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

Jul 03, 2024

ACC0212 responded

ACC0212 responded publicly on 7/03/24 5:56 PM Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

Jul 03, 2024

ACC0212 responded

ACC0212 responded publicly on 7/03/24 5:56 PM Thank you, My email is : acc0212@gmail.com My phone number is 786-451-6948 Please call me to discuss between 8 am to 5 pm Monda- Friday. BTW, I am still waiting for the Original Toyota Car mats ( Nylon) for my RAV 4 that were part of the Contract and shows with the signature agreement on 06-04-2024 it cost $179 at the Toyota dealership and these are available don’t understand the delay ? Thanks

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