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Shelby Reeser

Overview Reviews (93) Inventory (496)

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Shelby Reeser

Shelby Reeser | Page 3

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9

93 Reviews

Overview Reviews (93) Inventory (496)

4.9

93 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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93 Reviews of Shelby Reeser

March 15, 2026

Dealership Rating

Employee Rating

Oil change and detailed our truck! Looked brand new when it was dropped off! AWESOME job and communication! Thank You! Looked brand new when it was dropped off! AWESOME job and communication! Thank You! More

by lisaann1982

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 16, 2026 -

Mike Molstead Motors responded

Thank you for the great review! Our team always strives to provide great communication and quality service, so we really appreciate you taking the time to share your experience. Thank you for trusting us with your truck, and we look forward to seeing you again!

March 14, 2026

Dealership Rating

Employee Rating

The service department provides very fast and professional service. I would highly recommend this dealership. professional service. I would highly recommend this dealership. More

by plumcreekent

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 16, 2026 -

Mike Molstead Motors responded

Our service team works hard to provide fast and professional service, so it’s great to hear that reflected in your experience. Thank you for choosing us, and we look forward to assisting you again in the future!

March 10, 2026

Dealership Rating

Employee Rating

Very accommodating and Great service. Answers all your questions. Able to get in and out very quickly Answers all your questions. Able to get in and out very quickly More

by margoneel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson, Chris Hoeft

March 05, 2026

Dealership Rating

Employee Rating

Great place to buy and service your truck-auto -or suv. Clean lounge if you wait to get your suv serviced. Drinks -snacks -tv s to watch. Clean lounge if you wait to get your suv serviced. Drinks -snacks -tv s to watch. More

by lwhitel1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

Mar 16, 2026 -

Mike Molstead Motors responded

It's great to know you enjoyed the clean lounge and amenities while waiting for your vehicle to be serviced. We appreciate your support and look forward to helping you again the next time you need us!

January 29, 2026

Dealership Rating

Employee Rating

Great place to buy and get your new vehicles serviced. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. More

by lwhitel1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

January 18, 2026

Dealership Rating

Employee Rating

Good place to buy and get service on any type of vehicle. Clean lounge area while waiting or shuttle to go whereever Clean lounge area while waiting or shuttle to go whereever More

by lwhitel1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

January 11, 2026

Dealership Rating

Employee Rating

Top notch service and customer service. We will continue using mike molstead motors now and in the future. We will continue using mike molstead motors now and in the future. More

by tiny39386

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vannessa Thompson

Jan 12, 2026 -

Mike Molstead Motors responded

Thank you so much! We’re thrilled to hear you had a great experience. We appreciate your support and look forward to taking care of you at Mike Molstead Motors!

January 11, 2026

Dealership Rating

Employee Rating

Great service as usual. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Molstead, Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson, Chris Hoeft

Jan 12, 2026 -

Mike Molstead Motors responded

Thanks for the great review! We’re glad we could get you scheduled quickly and have you in and out.. We truly appreciate your business and your feedback.

January 10, 2026

Dealership Rating

Employee Rating

Always fast and friendly service. Top notch mechanics that always do a great job. Great deal ship! Top notch mechanics that always do a great job. Great deal ship! More

by hobiekuennen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Weigel

Jan 12, 2026 -

Mike Molstead Motors responded

Thanks so much! We’re glad you enjoy the fast service and friendly team. Our mechanics will appreciate the shout-out! We look forward to taking care of you again.

January 03, 2026

Dealership Rating

Employee Rating

I would recommend Molstead Motors for a purchase or service. They have caring wonderful people . service. They have caring wonderful people . More

by aspenacres

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 06, 2026 -

Mike Molstead Motors responded

Thank you for your wonderful recommendation! Our team works hard to make every visit a positive one, and your kind words mean a lot to us. We look forward to helping you again in the future!

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