Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser | Page 4

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Shelby Reeser

June 16, 2025

Dealership Rating
Employee Rating

Great dealership very honest and not pushy. Service department goes above and beyond and always puts the customer first More

by coreysmith1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Mike Molstead Motors responded

Our sales and service teams truly care about creating a comfortable, pressure free experience while going the extra mile for every customer. We appreciate your support and look forward to seeing you again!

June 15, 2025

Dealership Rating
Employee Rating

Very efficient and pleasant to deal with . They get me scheduled as soon as possible More

by hvance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Mike Molstead Motors responded

Thank you for your feedback! We always strive to get you scheduled quickly and make the process easy. We appreciate your trust and look forward to assisting you again!

May 19, 2025

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Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

May 10, 2025

Dealership Rating
Employee Rating

Great people to work with Great experience Great sales man he helped with whatever we needed. Thank you Zach More

by rickkoepke87
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Recommend Dealer
Yes

Other Employees Tagged: Josh Molstead, Jim Molstead , Zach Crevier

May 27, 2025

Mike Molstead Motors responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Zach was able to help with everything you needed. We'll be sure to pass along your thanks, he’ll really appreciate it!

April 23, 2025

Dealership Rating
Employee Rating

This dealership is clean, courteous. They up to date on my car with oil change and filters. The waiting room is excellent and the courteous car wash as well. More

by vcneeley
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 25, 2025

Mike Molstead Motors responded

Thanks so much for the feedback! We're glad you noticed the cleanliness and courtesy—we really take pride in that. It's awesome to hear you were comfortable in the waiting room and that everything with your car, was taken care of smoothly. We truly appreciate you choosing us!

April 19, 2025

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Employee Rating

Outstanding customer service is a consistent characteristic provided by the Team at Molstead Motors. I wouldn't consider taking my vehicle anywhere else. More

by MARKEYSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Mike Molstead Motors responded

Your trust means the world to us, and we're honored to be your go-to for all your vehicle needs!

March 22, 2025

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Employee Rating

Great customer service, with prompt contact concerning any issues during service. Would recommend to family and friends. More

by ryan.d.ross35
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

March 15, 2025

Dealership Rating
Employee Rating

Awesome they did a good job there Johnny on the spot taking care of my problem is in and out in less than 15 minutes. Good job. More

by davemeyer1960
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Recommend Dealer
Yes

March 15, 2025

Dealership Rating
Employee Rating

Do not agree with your 3% processing fee for all credit cards. Molstead should pay me for coming to their place of business, not charge me 3% to pay my bill! I believe it takes less time to process a credi More

by acachenbach
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 09, 2025

Dealership Rating
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Awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, freaking amazing More

by txrattlsnk
Service Price Transparency
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Recommend Dealer
Yes
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