Shumar Boseman | Page 9

Reasonable negotiation process As long as you do your own research and homework before you go and can substantiate your offer for their vehicle and the same for what you want for yo As long as you do your own research and homework before you go and can substantiate your offer for their vehicle and the same for what you want for your own, they are reasonable. I appreciated that they didn't use too much of the high pressure tactics common at dealerships. Obviously there was some pressure but not overly obnoxious. Shumar did a good job and the process was fairly painless. The only thing I didn't like... I was working with one person over the internet, expecting to work with them when I got to the show room. Before I arrived, I was asked to meet with someone else. I don't like surprises and that was a surprise. But again, Shumar did a good job and was reasonable. More

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Extremely courteous and willing to satisfy your requests. My wife and I were treated with utmost respect and courtesy from each and every person we had to deal with. It was truly a pleasure leasing from this My wife and I were treated with utmost respect and courtesy from each and every person we had to deal with. It was truly a pleasure leasing from this dealer, and we highly recommend them. More

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The Calming after The Storm!!! After being 'ultimately' dissatisfied with a vehicle from another dealer, stopped into to visit Richard Lucas Auto Center as was, completely, overwhel After being 'ultimately' dissatisfied with a vehicle from another dealer, stopped into to visit Richard Lucas Auto Center as was, completely, overwhelmed with the grace of service the way a dealership should run and perform. Customer satisfaction is truly an under statement when it comes to Shumar Boseman & the Lucas team's service! Every need was met, just as well as every expectation. I am truly dedicated to recommending anyone I know, that's in search of a quality vehicle to this facility. Shumar, words cannot express how elated I am with your expertise and showmanship. Because of you and the team, I have the sweetest ride ever... Enjoying my 2017 Cadillac XTS beyond measure... Extra Thumbs Up, Guys!!! Bruce Jeffers Newark, Newark Jersey More

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Awesome experience For the last 2 years I’ve leased vehicles with Richard Lucas,both times my salesmen and their team put me in vehicles at my price for the most part... For the last 2 years I’ve leased vehicles with Richard Lucas,both times my salesmen and their team put me in vehicles at my price for the most part......Courteous and prompt,I’ll be back in 3 years the sales team was that good.... More

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Very very Satisfied. Best experience I ever had buying a car I brought many cars in the past. For my mother & Daughters. But this was the best. I looked at many cars before picking the perfect one. I brought many cars in the past. For my mother & Daughters. But this was the best. I looked at many cars before picking the perfect one. More

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My First Chevy Purchase Great friendly dealership, very helpful and understanding of what we were looking for. Shumar showed us many options and ideas and at the end we were Great friendly dealership, very helpful and understanding of what we were looking for. Shumar showed us many options and ideas and at the end we were very satisfied with our purchase. More

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Great experience I gave this rating because i felt as if they really care and will help you get the car you want. Shumar Boseman, Vinny Frasco and Dave Ritter helped I gave this rating because i felt as if they really care and will help you get the car you want. Shumar Boseman, Vinny Frasco and Dave Ritter helped to make this experience a smooth and enjoyable one. They did not try to hold you hostage like so many other dealerships do. they even educate you about the features of the truck and extend themselves to make you feel comfortable in your choice. i would recommend this dealership to all of my family and friends. Dolores More

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Great Experience!!! The process of buying my Brand New Traverse was very smooth. Shumar was very vice and helpful, he took well care of us on making sure we got what we w The process of buying my Brand New Traverse was very smooth. Shumar was very vice and helpful, he took well care of us on making sure we got what we wanted, he took us for a test drive and explain all the features. Vinny was very helpful too, at the end of the purchase he went over the OnStar feature and all the good features inside the car. Thank you both for your help and your time... and about the dealer what I love too is that once you walk in it’s a very friendly environment. Thank you everyone!!! More

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Very Excited!!!! I am Completely Satisfied, one of the best experiences I have ever had. I can honesty say this dealership really treats you like family. They will go I am Completely Satisfied, one of the best experiences I have ever had. I can honesty say this dealership really treats you like family. They will go above and beyond to make you feel comfortable during this process. More

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Great experience from start to finish! My husband and I were just a week into car shopping when we decided to take a ride to Richard Lucas Chevrolet. When we were approached by Shumar Bosem My husband and I were just a week into car shopping when we decided to take a ride to Richard Lucas Chevrolet. When we were approached by Shumar Boseman, we immediately told him that we really were not sure about what we wanted to do. We liked the Chevy Traverse, and we were looking to replace one of our existing cars, but were really in no rush. Shumar was extremely helpful and informative, but never pushy. After he took us out on a test drive, we started asking him about their leasing/buying programs. He came back with several offers for us to think about. He was extremely patient as we consulted my car savvy father in law several times on the phone throughout the course of our visit. In the end, he asked us what it would take for us to consider taking the car. When we told him, he made it happen, and we drove home in our brand new 2019 Traverse! Car shopping ranks rather low on our list of things to do, and Shumar and his team made it as painless as possible for us. Even his associate, Vinny Fasco, could not have been more helpful with getting us connected with On Star and just familiarizing us with the car’s many features. I’m happy to say that we are done with car shopping for the foreseeable future, but would not hesitate to return to Richard Lucas Chevrolet as well as recommend them to anyone in the market for a new car. More

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