363 Reviews
Write a Review363 Reviews of Shyla Saxton
May 31, 2023
Honda had accidentally messed up on my oil change, a bolt was not tightened and oil was leaking all over my driveway. My husband just quickly tightened it with his fingers to help prevent me from losing too was not tightened and oil was leaking all over my driveway. My husband just quickly tightened it with his fingers to help prevent me from losing too much oil. As a precaution I went back to Honda to ensure I didn’t lose too much oil and for the bolt to be tightened properly. The wait was approximately 2 hours.. The rep was not understanding of the situation and had zero compassion. She dismissed the issue but saying their was never an issue and it’s up to Honda standards….If all it takes is my husband tightening bolts with his fingers then Honda needs to step it up.. I found her communication rude and I left there upset. I don’t think she realizes I would of preferred not to go back into Honda to wait 2 hours and drink their nasty hot coco.. all I was looking for was for someone to say they were sorry I was going through the problem and to reassure me the problem was solved now. More
May 21, 2023
Lori is a exceptional communicator, she clearly explains the issues with my vehicle and gave me clear prices and options for repair, I felt wel informed of the entire repair processes from drop off to pick the issues with my vehicle and gave me clear prices and options for repair, I felt wel informed of the entire repair processes from drop off to pick up , she doesn’t waste my time and makes me feel important at the same time! Perfect experience !! More
Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Zach Roberts , Lori Comini, Katie Pardue
May 15, 2023
Manly does a pretty good job. Ted Kurpinsky is their best employee. My experience in this transaction was pretty smooth. Ted Kurpinsky is their best employee. My experience in this transaction was pretty smooth. More
Other Employees Tagged: Ted Krupinsky , Bill Robertson

