Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton | Page 32

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
350 Reviews
4.9

350 Reviews

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350 Reviews of Shyla Saxton

December 03, 2021

Dealership Rating
Employee Rating

Polite and courteous but repeated misrepresentations about when work would be done. Then finally called and said work was done and I took time off work and it wasn’t done! Then finally picked up vehicle More

by wnbrgr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jose Rocha Jr , América Arciga Quiroz

Dec 07, 2021

Manly Honda responded

Good morning! My name is Tom Henschel finance director here at Manly automotive. My direct line is 707-535-1168 please call when you have time. I know that mistakes are going to happen, but I think it's what happens after the mistake that counts the most. Please give me a chance to figure out a way to make this right. Thank you !!

November 29, 2021

Dealership Rating
Employee Rating

Staff was very professional. Work done in a very timely manner. Very organized drop off. More

by LCOTCHETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 27, 2021

Dealership Rating
Employee Rating

Had an unexpected problem with my Honda Insight, and was immediately accommodated by the service department. Friendly service staff explained the process thoroughly and met all of the deadlines they set for More

by MELSMEITH
Recommend Dealer
Yes

November 24, 2021

Dealership Rating
Employee Rating

Shyla made my visit simple and easy. The entire experience was stress-free and I will definitely return when I need maintenance or repairs in the future. More

by Stephen S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tanguay , Cory McMurray

November 22, 2021

Dealership Rating
Employee Rating

The service was excellent and it was SO nice to find that my car was washed!!! The Service Advisor, Shyla Saxton, was thorough and had the car ready when promised. More

by KATHLEEN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2021

Dealership Rating
Employee Rating

My service need was addressed in a timely manner and the ordered part was available in two days. More

by RELYTCOLLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Geasland

November 18, 2021

Dealership Rating
Employee Rating

Friendly employees. Service was somewhat fast. Kept me updated. Never have any issues when I bring my car in. More

by JAMIEKRUKOW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2021

Dealership Rating
Employee Rating

Shayla was very friendly and made sure everything was done right! No complaints at all More

by GUIDO4377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , América Arciga Quiroz

November 13, 2021

Dealership Rating
Employee Rating

I just walked in and Shyla helped me. She was courteous and kept me updated throughout my wait. More

by CHKM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

I was beyond happy with the service provided by my advisor, Shyla. She took on my service needs immediately, got the work scheduled immeditely, graciously dealt with the fact that I would not be able More

by MELSMEITH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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