Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton | Page 8

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Shyla Saxton

September 30, 2023

Dealership Rating
Employee Rating

Amazing service always ready to help and good pricing. Will always have me car serviced here More

by SANDIEGO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez, Denise Rice, Lucia Chavez Lopez, Amy Carpenter, Sonia Abukweik , Danielle Jensen, Rebekah Jones, Maria Vasquez

Oct 02, 2023

Manly Honda responded

Thank you for taking the time to share your recent service visit experience. It means a lot to us! Until next time. Your Manly Honda Team

September 26, 2023

Dealership Rating
Employee Rating

I do regularly servicing at honda dealer i like peoples working there and satisfied with service s. More

by RABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr

Sep 26, 2023

Manly Honda responded

Thank you for sharing feedback and for being the best part of Manly Honda! We are so glad your service visit was an excellent one. We look forward to your next visit. Best, Your Manly Honda Team

September 11, 2023

Dealership Rating
Employee Rating

That are so dedicated to their work, and I do not have any worries about the work because is well done! More

by MUCHACHASOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

September 08, 2023

Dealership Rating
Employee Rating

500 dolars for a key is a strong efford to loose the client. Definitely will succeed. More

by SILVIA_SORIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2023

Manly Honda responded

Hi SILVIA_SORIANO, My name is Jose Rocha, Customer Experience Manager. Can I please get the phone number we use to view your service profile and or the 6-digit repair order located on the top of your copy? I want to try and make it right; I can be reached at 707.535.1163 and or jrocha@manlyauto.com Thank you for being the best part of Manly Honda. Best, Jose Rocha

September 03, 2023

Dealership Rating
Employee Rating

Very friendly customer service here. Very happy with explanation of service and efficiency of service. Highly recommend both Manly Honda and Hyundai service departments...I have been t More

by mylescomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , Mark Henschel, Scott Hess

August 22, 2023

Dealership Rating
Employee Rating

I was very surprised that this dealership does not offer loaners or a shuttle service. IIRC, the scheduling website asks whether I'd need a shuttle, so I was not expecting to pay the extra fee for a Lyft ba More

by mmm
Recommend Dealer
Yes
Aug 23, 2023

Manly Honda responded

Hi Matt, Thank you for taking the call earlier today. It appears your review made it to me; I believe it will go live in the next few days. Did you still want to retract it for concerns about receiving spam/phishing emails? Let me know how I can help. I hope our conversation earlier today helped us earn that five-star experience. Thank you for being the best part of Manly Honda! Best, Jose Rocha Customer Experience Manager 707.535.1163 or jrocha@manlyauto.com

August 19, 2023

Dealership Rating
Employee Rating

Very nice she explained everything that was being done and it was done in a timely manner. More

by MIDWAYLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2023

Dealership Rating
Employee Rating

Excelent and accurate smart staff very respective employees no need to say more but im very satisfied to manly honda More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 11, 2023

Dealership Rating
Employee Rating

Happy and satisfied with the work manly Honda did to my car. Thank you. See you again the next time. More

by alitachua3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Remollino

August 04, 2023

Dealership Rating
Employee Rating

They took 2. 5 hr. to change oil and rotate tires. Entirely too long. Shyla suggested that it takes longer for service of non-Honda vehicles and that I might want More

by labsoft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Roberts

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