Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton | Page 9

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Shyla Saxton

August 03, 2023

Dealership Rating
Employee Rating

Shyla Saxton provided the ultimate customer service and as usual Manly Honda never fails in any area! We bought a 2020 Odyssey from Scott, a Honda pilot trail sport from Jhaylyn and an eye bring the odysse More

by Kdm169
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao , Jhaylyn Hall, Scott Hess

August 03, 2023

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Shyla was fantastic! So helpful, professional and friendly. She explained all of the charges and everything that was done to my car. I always feel good about taking my ca More

by TBACKMAN1
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Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky

July 31, 2023

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What should have been a 2 hr service was nearly 5. I don’t know if it’s volume of cars that are being handled or lack of mechanics, but this was way to long in my opinion. My last service at another d More

by kentunes
Service Price Transparency
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Service Time
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Recommend Dealer
No
Aug 02, 2023

Manly Honda responded

Hi kentunes, Thank you for choosing Manly Honda; we value you and your business. I understand your frustration and would like to please get more details on how that day transpired. My name is Jose Rocha, Customer Experience Manager, and I can be reached at 707.535.1163 or jrocha@manlyauto.com Can I please get the six-digit work order number and or your contact number to access your service profile? Hope to hear from you soon. Best, Jose Rocha Jr

July 29, 2023

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Never called to update me on the status of my car. I had to call to check both times. My car had been there since 9am and promised to be ready same day but was not and had no reason as too why it wasn More

by Kt
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Recommend Dealer
Yes

July 27, 2023

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Service was great. Rental was great. Will come back to Manley instead of Hansel honda More

by GOOTCH1957
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Recommend Dealer
Yes

July 27, 2023

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Very friendly, comfortable waiting area , tv is on and love the coffee machine . Just wish waiting oil changes could be one and a half hours . More

by PHILNDEB
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Recommend Dealer
Yes

Other Employees Tagged: Tom Haidet

July 23, 2023

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Shyla was extremely attentive and very helpful. She kept me very well informed on the progress of my vehicle, as well as offered coffee and snacks while waiting. More

by STEVEN.WESTERNRETAIL
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Recommend Dealer
Yes

July 21, 2023

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shyla is always super nice and helpful. everyone greets at the door and makes me feel seen. More

by LUISMEDINA1711
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Recommend Dealer
Yes

Other Employees Tagged: Adolfo Salazar, Michael Salazar , Dave Ashby, Michael Lyons, Jerry Pea, Paul Remollino, Jordan Rheude, Bill Robertson, Angel Z

July 21, 2023

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Employee Rating

The dealership is very professional yet always makes you feel like you are part of their family. Great place!! More

by FRANKUSCOMBINE
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Recommend Dealer
Yes

July 15, 2023

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This dealership never keeps their promises. I was late to work because of it. They told me my car would be ready at 2 when I dropped it off at 11 for a simple oil change. It wasn’t ready until More

by LuDawg
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2023

Manly Honda responded

Good morning, Thank you very much for visiting Manly Honda. I do want to apologize for our failure in meeting the most basic of expectations. I would like to look into your service visit and follow up with you. Is there an invoice number I can reference? Thank you for taking the time to submit your valuable feedback. I look forward to hearing from you soon. Zach Roberts Service Manager Manly Honda.

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