Sierra Dieble

This shop has great customer service. I appreciate the communication with each visit. I will use this shop again. I appreciate the communication with each visit. I will use this shop again. More

by MS Verified Customer Verified Customer

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Friendly, fast, and professional. They offered coffee and water while you waited. I will definitely be back. They offered coffee and water while you waited. I will definitely be back. More

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I drive from Plain twp to have them service my vehicles. I trust everything they do. I trust everything they do. More

by HARLEYDAN1956 Verified Customer Verified Customer

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I would come back. The people were pleasent and professional. The loner car was better then the one I brought in. No one pressured to even upgrade The people were pleasent and professional. The loner car was better then the one I brought in. No one pressured to even upgrade More

by RAML955 Verified Customer Verified Customer

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They go out of their way to help the customer get vehicles taken care of. The mirror was backordered and they located one in Georgia and had it shipped so we could get it fixed asap. Spitzer had the vehicles taken care of. The mirror was backordered and they located one in Georgia and had it shipped so we could get it fixed asap. Spitzer had the mirror ready to go before the insurance got it together, so we had to wait. We have only good things to say about the service and parts dept. They do an excellent job of pleasing the customer who will keep coming back. Thanks to Sierra for helping us through the computer obstacles that us old people don't know how to do. More

by maheitzen Verified Customer Verified Customer

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The dealership is clean and well-organized. Sierra and the whole service department personnel are kind, helpful, and efficient. Sierra and the whole service department personnel are kind, helpful, and efficient. More

by carollavy5 Verified Customer Verified Customer

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Very professional and a pleasant to deal. Took several days to obtain keyless entry item. Took several days to obtain keyless entry item. More

by SRMADDOCKS Verified Customer Verified Customer

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Mechanic did a great job on my oil change and checking all my other things. Thanks to him all my other things. Thanks to him More

by BROWE3 Verified Customer Verified Customer

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The Hartville Spitzer dealership, and sales rep Johnathon Mack, went the extra mile to find the vehicle I wanted. Johnathon’s knowledge of Ford products and negotiation assistance was much appreciated. Other Mack, went the extra mile to find the vehicle I wanted. Johnathon’s knowledge of Ford products and negotiation assistance was much appreciated. Other members of the Hartville Spitzer staff were also very helpful. More

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Sierra Dieble, my Spitzer Ford Hartville service rep did a fine job in getting my truck in for a recall item in a satisfactory time that met my busy schedule. I was offered a ride to a nearby coffeehouse bu a fine job in getting my truck in for a recall item in a satisfactory time that met my busy schedule. I was offered a ride to a nearby coffeehouse but I didn’t take her up on the offer as I could easily walk there. The repairs were made in the time that Sierra estimated and she explained what the mechanic did. More

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