Sierra Dieble
Sierra Dieble at Spitzer Ford Hartville

Sierra Dieble

Service Advisor

Spitzer Ford Hartville

543 W. Maple Street
Hartville, OH 44632

4.8
37 Reviews
4.8

37 Reviews

Write a Review

37 Reviews of Sierra Dieble

February 19, 2026

Dealership Rating
Employee Rating

The service and parts deptments were great they were able to get my vehicle in and fixed in the same day which was great. More

by jamiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Perry

Feb 19, 2026

Spitzer Ford Hartville responded

We’re delighted our service and parts teams got your Jeep Cherokee in and fixed on the same day. Thank you for sharing your experience. We look forward to assisting you again.

February 12, 2026

Dealership Rating
Employee Rating

Service performed as promised in a timely, professional manner. Communication by service dept. was very good. More

by LPETRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Spitzer Ford Hartville responded

Glad to know we delivered prompt, professional service for your Ford F-150 Hybrid. The service department will be pleased to hear their communication kept you informed. Thank you for the five-star review.

February 11, 2026

Dealership Rating
Employee Rating

Service department understood what I wanted done and what problems needed checked. They did it as requested and service was prompt and affordable. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Spitzer Ford Hartville responded

Thank you for sharing your feedback. We are pleased that Nathaniel and our team clearly understood your Ford F-150’s needs and provided prompt, affordable service.

February 10, 2026

Dealership Rating
Employee Rating

I like the idea when my car was done that I got a video from the mechanic showing me the underneath of my car and show me what he's doing great service More

by Terri5913
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Feb 10, 2026

Spitzer Ford Hartville responded

Thank you for highlighting our video updates on your Ford EcoSport. It’s great to hear that seeing the underside and the work performed added clarity during your service. Thank you for the 5-star rating.

February 02, 2026

Dealership Rating
Employee Rating

Sierra was excellent in explaining all the work was done to my Jeep ???? Awesome!!! More

by ARNOLDHERRING
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Feb 03, 2026

Spitzer Ford Hartville responded

Thank you for the kind words for our service department, Arnold! We look forward to sharing your compliments with Sierra and the team. Please don't hesitate to let us know if we can be of further assistance.

January 29, 2026

Dealership Rating
Employee Rating

Truck had so many issues when I bought it. I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Doo More

by Betty Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Ruby, Brandon Adorisio , Brody sold me the vehicle

Feb 02, 2026

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 22, 2026

Dealership Rating
Employee Rating

The dealership was kind courteous. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them. More

by DONALDANDREBECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Spitzer Ford Hartville responded

Thanks for sharing about your experience with Spitzer Ford Hartville. We appreciate your business and hope to see you again soon!

January 09, 2026

Dealership Rating
Employee Rating

I've had multiple issues with the same problem and Sierra figured out what it was and fixed it for me More

by mollykerr
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Jan 09, 2026

Spitzer Ford Hartville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2026

Dealership Rating
Employee Rating

Easy scheduling . .on time appointment....great service! Clean waiting area free coffee and water..will definitely be back More

by Ciesielczykfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Spitzer Ford Hartville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2025

Dealership Rating
Employee Rating

Everyone there was kind, especially Sierra. The waiting area was really nice, especially with the Thunderbird to look at. More

by Ccasto5150
Recommend Dealer
Yes

Other Employees Tagged: Sierra Dieble

Jan 09, 2026

Spitzer Ford Hartville responded

Thank you for the kind words for Sierra and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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