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Simo Bassi

Overview Reviews (394) Inventory (880)

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Simo Bassi

Simo Bassi | Page 29

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7

394 Reviews

Overview Reviews (394) Inventory (880)

4.7

394 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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394 Reviews of Simo Bassi

December 03, 2021

Dealership Rating

Employee Rating

Matt seMatt sales man was excellent,very helpful,honest Matt se Matt sales man was excellent,very helpful,honest i will recommend everybody to stop there and buy a car. Matt se Matt sales man was excellent,very helpful,honest i will recommend everybody to stop there and buy a car. More

by Fatima fakhar

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera , Matt Sanchez

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Dec 04, 2021 -

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating

Fantastic experience. Smooth process from start to finish. I really appreciate how they understand everyone isn't rich but they would a car that they consider nice and worth making payments for. Bern finish. I really appreciate how they understand everyone isn't rich but they would a car that they consider nice and worth making payments for. Bern there for my last 3 cars and haven't had a reason to leave yet. More

by JIMENEZSERGIO24

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luis Narvaez, Robert Redford, The greeter needs to learn to make eye contact. Too much attitude. Luckily the salesman and the finances made up for it.

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Dec 03, 2021 -

Universal Hyundai responded

We are very happy to hear Robert, Simo and Luiz provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 26, 2021

Dealership Rating

They are friendly, curtious and very professional will definitely buy my next car from here definitely buy my next car from here More

by COOLDRO13691

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kesia Rivera

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Nov 28, 2021 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 21, 2021

Dealership Rating

Muy buena atención y asesoría. Visite dos concesionarios más, y sus propuesta fueron mucho mejor. más, y sus propuesta fueron mucho mejor. More

by DOUGLAS-BARRETO1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alexis Ramos , Fabio Ventura

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Nov 22, 2021 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 20, 2021

Dealership Rating

Very nice staff. Financial guy was very thorough. Nick was excellent with communication and updates about the car. was excellent with communication and updates about the car. More

by JUSTIN.MINIARD

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Gomez

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Nov 20, 2021 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Congratulations on your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 17, 2021

Dealership Rating

This is a good place to buy a car. The people are very nice and the place is comfortable nice and the place is comfortable More

by ERLYCAS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex guarino

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Nov 17, 2021 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 15, 2021

Dealership Rating

My husband and I bought 3 cars from universal in the past . Jason was so awesome helping me find a car. I had such a great time with him!! He definitely does not give up. U are lucky to have him!!! . Jason was so awesome helping me find a car. I had such a great time with him!! He definitely does not give up. U are lucky to have him!!! More

by TASKERMARGARET55

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Sanchez

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Nov 15, 2021 -

Universal Hyundai responded

Margaret, Thank you so much for taking the time to share your feedback with us. Jason and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 13, 2021

Dealership Rating

The service was great but the other problem is that they never payed my former financing Bank for the trade in and my bank keeps calling me saying that the dealer never paid for the loan and that I am respo never payed my former financing Bank for the trade in and my bank keeps calling me saying that the dealer never paid for the loan and that I am responsible to continue to make payments to a car I no longer have or.belongs to me and they say because the dealer has not paid off the loan they were going to report my credit and they keep calling me to make a payment to a car I gave in trade in and I no longer have. More

by AIDAARCEFEBLES

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Edgard Morales

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Nov 13, 2021 -

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you would like to discuss this in more detail. We would appreciate the opportunity to address your concerns and see what we can do to turn this around for you. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 13, 2021

Dealership Rating

Very bad at the moment to sign. The want to force me to get warranties that I don’t want. And also the price of the car was wrong at the papers get warranties that I don’t want. And also the price of the car was wrong at the papers More

by JENNY_GARAY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Mustapha Bernannou

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Nov 15, 2021 -

Universal Hyundai responded

Thank you for this feedback, Jenny. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 05, 2021

Dealership Rating

Nice cars, good people. The people that work in sales and finance are amicable and help you with your doubts. and finance are amicable and help you with your doubts. More

by ALIPAOANI

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Antonio Aponte

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Nov 06, 2021 -

Universal Hyundai responded

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